1 of 1 Permanent Freshdesk Jobs in Manchester

Always looking for ways to improve and share helpful feedback What will you be doing? Managing queries from clients, candidates, and internal teams using Freshdesk, Microsoft Teams, and other tools Helping users understand and use the system effectively — from login issues to feature setup Supporting system configurations and updates … ready to develop): Excellent communication and customer service skills Experience using Microsoft Office (Excel, Word, Outlook, PowerPoint) Exposure to any helpdesk software (Freshdesk, Zendesk, etc.) is a plus A structured approach to handling multiple queries and priorities Curiosity about technology and how systems work — you don't need to code ...