1 to 25 of 73 Permanent ITIL Jobs in Manchester

Working directly with customers to gather requirements, design solutions, build proof of concept and implement those solutions Operating within a structured environment such as ITIL and ISO 20000 IT Service Management. This will also include documentation such as the development of designs, processes, and procedures Being the focal point for More ❯

Optional Skills Azure (AD, IaaS, PaaS) Microsoft Dynamics (2012AX or D365) Office365 administration Experience with Octopus Deploy or similar deployment tools Knowledge of ITIL practices and certification Interested? Apply Now! 📧 Send your resume to: sowmya@us3consulting.nl 🔁 Not a fit for you? Share this with someone in your network who might More ❯

once the team is established. Experience required : Education - Bachelor's degree in Information Technology, Computer Science, or related field preferred, or equivalent work experience. ITIL foundation qualification would be a bonus Experience - Previous experience in a service desk or technical support role is essential. 2 year's experience or more More ❯

IT environments. Deep expertise in administering and securing Microsoft 365, Azure, and related cloud platforms. Demonstrable experience in regulated or compliance-heavy industries (e.g., ITIL, Cyber Essentials). Strong working knowledge of: Active Directory, Intune, AutoPilot, Defender for Endpoint LAN/WAN, network routing, Cisco/Meraki, firewalls Email security More ❯

SharePoint. MS Teams, Asana). Demonstrates the Guinness Behaviours. Demonstrates the Guinness Leadership and Management Standard. Desirable: Experience of cloud adoption projects. Experience of ITIL principles and processes Qualifications Essential: Educated to degree level in computing, engineering or science, or equivalent profession experience. Professional qualification in Project Management PRINCE2, APM More ❯

of contact for business super-users/users after go-live and provide hands-on support as appropriate alongside colleagues and software vendors following ITIL processes, Develop and maintain plans to address incidents and service requests, directing business users and third parties, maintaining an issues and risk log, and ensuring More ❯

of contact for business super-users/users after go-live and provide hands-on support as appropriate alongside colleagues and software vendors following ITIL processes, Develop and maintain plans to address incidents and service requests, directing business users and third parties, maintaining an issues and risk log, and ensuring More ❯

on-premise security capabilities. Experience with common information security management frameworks, such as International Standards Organization (ISO) 2700X, NIST, CIS, the IT Infrastructure Library (ITIL), Control Objectives for Information and Related Technology (COBIT), Critical Security Controls for Effective Cyber Defense, or the ISF Standard of Good Practice/IRAM2. Awareness More ❯

proficiency and knowledge of working in a Corporate IT environment Experience in working to (and exceeding) Service Level Agreements Desirable: Qualifications: Certification from Microsoft ITIL V3/4 Foundation Qualification Working knowledge of Service Now Customer Service Experience If you're interested, please do apply to this role with your More ❯

years recent experience working in a technical help desk or IT service desk role. Familiarity with key IT concepts and commonly used terminology. Previous ITIL experience is desirable. Previous customer service training is desirable. Experience with shift working, including unsociable hours, is desirable. Competencies and Skills: Excellent interpersonal, written, and More ❯

infrastructure and services ✔ Working knowledge of Excel and data analysis ✔ Valid UK driving license (travel required across other offices) Nice to have: ➕ Microsoft Certification ➕ ITIL V3/4 Foundation ➕ Experience with ServiceNow ➕ Prior customer service experience More ❯

infrastructure and services ✔ Working knowledge of Excel and data analysis ✔ Valid UK driving license (travel required across other offices) Nice to have: ➕ Microsoft Certification ➕ ITIL V3/4 Foundation ➕ Experience with ServiceNow ➕ Prior customer service experience More ❯

related discipline Ability to work independently, and as part of a globally decentralised team Enthusiastic personality with excellent communication skills Desirable (but not essential) ITIL Foundations Certification Previous experience in a service desk or IT support role (including internships or volunteering) Exposure to tools like Google Workspace, Microsoft 365, Jira More ❯

Cloud Platform or private clouds. Experience working within an IT Professional Services or Managed Services provider. PRINCE2 Practitioner, PMP, or equivalent project management certification. ITIL certification or experience with IT service management. Cloud foundational certifications (AWS, Azure, Google Cloud) would be advantageous. Benefits Overview 25 Days Paid Time-off Birthday More ❯

etc.) Excellent communication skills and a customer-focused approach Organised, reliable, and proactive Full UK driving licence preferred Desirable: Relevant IT certifications (Comptia, Microsoft, ITIL, etc.) Previous experience mentoring or training junior team member Please note: we can only accept applications from candidates who have the right to work in More ❯

technology, Dell EqualLogic & NetApp SANs Microsoft Windows Server ADFS, SSO, MFA Microsoft Exchange Server Office 365 Windows VDI, VMware Horizon Capacity monitoring and planning ITIL AWS and or Azure (desirable) Personal and other skills Able to manage complexity: Accepts and works with ambiguity and complexity; Learns from past experiences and More ❯

expertise in administering Microsoft 365 (including SharePoint Online and Teams) and Google Workspace. Strong understanding of collaboration tools and document management systems. Experience with ITIL Service Management principles. Excellent problem-solving skills and the ability to work independently. Strong communication skills to effectively liaise with stakeholders at all levels. Desirable More ❯

maintenance and support on a ‘best-efforts basis’. Qualifications: Bachelor's degree in Information Technology, Computer Science, or related field. Relevant certifications (e.g., ITIL, ISO27001Implementer, Microsoft 365) are a plus. Knowledge of the pharmaceutical industry Minimum 5 years of experience in IT Support or similar roles. If you're More ❯

maintenance and support on a ‘best-efforts basis’. Qualifications: Bachelor's degree in Information Technology, Computer Science, or related field. Relevant certifications (e.g., ITIL, ISO27001Implementer, Microsoft 365) are a plus. Knowledge of the pharmaceutical industry Minimum 5 years of experience in IT Support or similar roles. If you're More ❯

maintenance and support on a ‘best-efforts basis’. Qualifications: Bachelor's degree in Information Technology, Computer Science, or related field. Relevant certifications (e.g., ITIL, ISO27001Implementer, Microsoft 365) are a plus. Knowledge of the pharmaceutical industry Minimum 5 years of experience in IT Support or similar roles. If you're More ❯

maintenance and support on a ‘best-efforts basis’. Qualifications: Bachelor's degree in Information Technology, Computer Science, or related field. Relevant certifications (e.g., ITIL, ISO27001Implementer, Microsoft 365) are a plus. Knowledge of the pharmaceutical industry Minimum 5 years of experience in IT Support or similar roles. If you're More ❯

maintenance and support on a ‘best-efforts basis’. Qualifications: Bachelor's degree in Information Technology, Computer Science, or related field. Relevant certifications (e.g., ITIL, ISO27001Implementer, Microsoft 365) are a plus. Knowledge of the pharmaceutical industry Minimum 5 years of experience in IT Support or similar roles. If you're More ❯

work order to sales order/service order). Familiarity with integration tools and platforms. Strong knowledge of REST APIs, IDoc, BAPI. Experience with ITIL practices and service management frameworks. Exposure to Agile and DevOps environments. About us With over 20,000 employees across the globe, we work at the More ❯

resolve issues in a timely and efficient manner. Qualifications Bachelor’s degree in Information Technology, Computer Science, or a related field. Professional certifications in ITIL, Agile (e.g., Scrum Master), and Project Management (e.g., PMP) are highly desirable. Minimum of 5 years of experience in service design and transition roles, with More ❯

system and collaborate with cross-functional teams to integrate Remedy with other enterprise applications. Your skills and experience BMC Remedy ITSM Certification. Understanding of ITIL framework and best practices. Experience in cloud-based deployments of Remedy application. Wide-ranging experience in developing and customising workflows and integrations. Your security clearance More ❯