18 of 18 Permanent Incident Management Jobs in Manchester

LGBTQ+ business community. Please do not contact the recruiter directly. About the job Job summary The Head of Data Protection and Information Management role forms part of a Department wide Data Protection Unit led by the DfT Departmental Data Protection Officer, and locally reports into the DVSA Chief Data … point of contact for the ICO and for Data Subjects for the DVSA within the DfT controllership. The role manages the information and records management function as part of the Government Knowledge and Information (KIM) Profession and ensures that management of both electronic and physical records is compliant ...

Support to manage and support critical enterprise AI based applications in a fast-paced production environment. The role requires hands-on expertise in monitoring, incident management, troubleshooting, release support, and ensuring high availability and stability of business-critical platforms. In this role, youll make an impact … analysis (RCA) for recurring issues and drive permanent fixes. Analyze production logs, identify failure patterns, and create actionable dashboards to improve service monitoring and incident response. Coordinate with development, infrastructure, database, network, and business teams for issue resolution. Support application deployments, change requests, weekend releases, and post-release validations. ...

Support to manage and support critical enterprise AI based applications in a fast‐paced production environment. The role requires hands‐on expertise in monitoring, incident management, troubleshooting, release support, and ensuring high availability and stability of business‐critical platforms. In this role, you’ll make an impact … analysis (RCA) for recurring issues and drive permanent fixes. Analyze production logs, identify failure patterns, and create actionable dashboards to improve service monitoring and incident response. Coordinate with development, infrastructure, database, network, and business teams for issue resolution. Support application deployments, change requests, weekend releases, and post‐release validations. ...

Senior Manager - Major Incident & Service Delivery (ITSM) Location: Manchester Contract: Permanent We're looking for a senior IT Service Management leader to take ownership of Major Incident Management, Problem Management and Service Insight across a complex, always-on environment. This is a high-impact leadership … role combining incident command, service governance and continuous improvement . You'll lead the response to major incidents, while driving long-term service stability, performance and operational excellence across a multi-supplier technology landscape. What you'll be doing Leading Major Incident, Problem Management and Service Reporting ...

organisation supporting critical cloud-hosted customer platforms. This AWS Support Engineer opportunity is ideal for someone with strong AWS operational support experience who enjoys incident management, infrastructure troubleshooting, and maintaining secure, highly available cloud services. Key responsibilities: Day-to-day AWS platform support Incident management and service restoration Root cause analysis AWS infrastructure maintenance Patching and upgrades Certificate renewals Capacity management Backup operations Monitoring and alerting improvements Operational documentation and runbooks Release/change execution IAM governance Security compliance Service ownership On-call support participation Technical environment: AWS (EC2, S3, RDS, EKS, ElastiCache ...

through to a fix. You'll act as the technical authority for the operational team: taking ownership of complex incident resolution and root cause analysis, leading platform engineering and hardware lifecycle work, and mentoring Infrastructure Engineers as they develop their own skills. You're expected to be comfortable making … major incidents, managing Dell VxRail and VMware VCF platform lifecycle operations, overseeing Veeam backup architecture and Azure DR strategy, and delivering capacity management reporting. You'll present complex RFCs at the weekly Change Advisory Board, manage vendor escalations with Dell, HPE, VMware (Broadcom) and Microsoft, and contribute to quarterly ...

environments. Design services with a reliability mindset, using SLIs, SLOs, and observability practices. Implement and maintain Infrastructure as Code using Terraform across environments. Support incident management, problem management, and continuous improvement of production platforms. Contribute to observability solutions including logging, metrics, dashboards, and alerting. Support DevSecOps practices … across cloud-native platforms at scale. Participate in post-incident reviews and drive service improvements. Adopt AI-assisted engineering practices to improve delivery quality and speed. Mentor junior engineers and contribute to technical standards and engineering communities. Experience youll need as a Senior Platform Engineer 5 years strong experience ...

managed services Strong VMware, Azure, Windows Server, and Linux expertise Experience with enterprise backup and disaster recovery solutions Proven technical leadership and major incident management experience Knowledge of ITIL service management and change control Scripting and automation experience (PowerShell and/or similar) Why Join? Join ...

career in a modern enterprise environment, gaining exposure to cloud, virtualisation, monitoring, and critical infrastructure operations. You'll play a key role in monitoring, incident management, backup validation, patching support, and infrastructure administration across both Azure and on-premise platforms. The Role Monitor and manage infrastructure alerts across … Microsoft Azure environments Understanding of backup technologies and operational support processes Strong communication, problem-solving, and customer service skills Knowledge of ITIL-based service management practices Why Join? A genuine career progression opportunity into senior infrastructure and cloud engineering roles Exposure to enterprise-scale Azure, VMware, backup, and monitoring ...

automation Manage Azure Key Vault, secrets, and certificate lifecycle processes Implement infrastructure changes and contribute to CAB processes Resolve technical escalations and support major incident response Participate in a shared on-call rota What We're Looking For Strong experience in infrastructure engineering, cloud operations, or managed services Strong … Linux administration skills across RHEL, CentOS, Ubuntu, and/or Oracle Linux Hands-on Ansible experience for patching, automation, and configuration management Good Microsoft Azure administration skills, including VMs, networking, backup, and governance Experience with Infrastructure-as-Code using Bicep and/or ARM templates Azure DevOps ...

capacity issues Implement upgrades, patching and security best practices Develop automation for provisioning, deployment and ongoing maintenance Support Infrastructure as Code and configuration management using tools such as Ansible and Terraform Collaborate with engineering teams to improve observability, resilience and operational efficiency Provide technical guidance and mentorship to junior … team members Participate in incident management, root cause analysis and continuous improvement activities Contribute to database architecture decisions and the evaluation of new technologies Essential Skills & Experiences Strong experience with Oracle and other open source databases such as MySQL or similar relational database platforms Expertise in database architecture ...

aruba specialist, aruba acex, telecoms, palo alto network engineer, palo alto pcnse, ccnp, Technical strategy, Technology roadmap ownership, Transformation programmes, Technical authority, Enterprise stakeholder management, Service evolution, Future state architecture, Technology investment decisions, Senior customer leadership engagement, network security engineer, managed services engineer, 24/7 managed services, data … network engineer, enterprise network engineer, network operations, major incident management, troubleshooting, itil, sc clearance, customer-facing, manchester, preston, lancashire ...

opportunity to build and scale a high-growth business unit, shaping the future of our 24/7/365 professional CCTV monitoring and management services. Working at the forefront of AI-powered analytics and remote monitoring technology, you’ll deliver intelligent security solutions to an international client base … track record in business development and revenue growth A strategic mindset combined with a hands-on approach to execution Excellent leadership, communication, and stakeholder management skills A deep understanding of remote monitoring, security operations, and incident management Experience building, managing, or scaling successful business operations The ability ...

tooling Python, Bash or similar scripting languages CI/CD pipelines and DevOps tooling Kubernetes and containerised workloads Monitoring and observability platforms Linux administration Incident management and root cause analysis What's on offer Competitive salary of £40,000 – £70,000 depending on experience Hybrid working model based ...

scale Windows, VMware, Azure, and backup environments across a complex multi-site estate. You'll take ownership of patching, backup operations, virtual machine lifecycle management, infrastructure changes, and technical escalations, playing a key role in maintaining the availability, security, and performance of critical customer environments. The Role … lifecycle activities Support and remediate Veeam backup and recovery operations Implement infrastructure changes and contribute to CAB processes Resolve technical escalations and support major incident response Participate in a shared on-call rota What We're Looking For Strong experience in infrastructure engineering, ideally within managed services Strong experience ...

clients/end users. Some of the Key Responsibilities Act as key interface between customers, technical teams, and product team providing Functional Support & Incident Management Design and deliver training sessions (remote and on-site) Adapt training content to different user profiles Produce user guides and procedures Analyse … spirit Organised with good prioritisation skills Curious and interested in technology Experience in a critical operational environment ideally Experience with Emergency Response or operational management systems is a plus SQL knowledge is a plus (or willing to learn) Good knowledge of Windows environments (or willing to learn) What Youll ...

leading global financial solutions provider, offering a complete set of tools to support business growth and strategic financial operations.**We specialise in FX risk management and international payments, helping corporate and institutional clients design tailored FX solutions to navigate currency volatility with confidence. Our team of FX specialists implement … gates, security scanning) and implement test automation at all levels.* Embed DevSecOps and SRE practices across the Engineering team: SLOs/SLIs, error budgets, incident management, post-mortems, capacity & resiliency engineering.* Ensure compliance with data and IT security and country specific regulations.* Stakeholder communications - on strategy and deliveries ...

cyber security strategy.You'll provide senior technical leadership, protecting critical systems and information assets.Working closely with executive leaders, you'll manage risk, compliance, and incident response.You'll lead and develop a specialist cyber security team and oversee SOC operations.This role is key to enabling secure digital transformation across … Cyber Security About you: o Proven senior cyber security leadership experienceo Strong knowledge of NHS/regulated environmentso Expertise in ISO27001, GDPR, and cyber incident managemento Confident communicator with inclusive, values-based leadership About us North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident ...