12 of 12 Permanent Incident Management Jobs in Manchester

Cyber Services and Capabilities Employment Type: Full Time Location: GBR Manchester Hardman Boulevard Role Purpose: To manage and service NCC Group clients within the Incident Response space. The Managing Consultant plays a critical role within the DFIR team of experienced consultants, delivering high‐quality incident response and proactive … services to clients. The role involves leading and contributing to detailed technical analysis, managing incident response activities, and ensuring effective communication and coordination throughout an engagement. With a strong focus on technically supporting clients during live incidents, the Managing Consultant is also expected to contribute to projects enhancing ...

Model & Ways of Working : Define and implement SRE ways of working and engagement patterns, aligning reliability practices with existing ITSM/ITIL processes (e.g., incident, problem, release and change) and modern engineering delivery. Reliability Measures (SLIs/SLOs) & Error Budgets : Establish service measures and targets (SLIs/SLOs … Insight: Shape observability approaches (metrics/logs/traces) and operational monitoring models that make reliability risks visible and actionable, improving operational decision‐making. Incident Excellence & Continuous Learning: Design incident analysis and improvement loops, including practical approaches that strengthen incident response and drive learning through post‐incident ...

organisation supporting critical cloud-hosted customer platforms. This AWS Support Engineer opportunity is ideal for someone with strong AWS operational support experience who enjoys incident management, infrastructure troubleshooting, and maintaining secure, highly available cloud services. Key responsibilities: Day-to-day AWS platform support Incident management and service restoration Root cause analysis AWS infrastructure maintenance Patching and upgrades Certificate renewals Capacity management Backup operations Monitoring and alerting improvements Operational documentation and runbooks Release/change execution IAM governance Security compliance Service ownership On-call support participation Technical environment: AWS (EC2, S3, RDS, EKS, ElastiCache ...

deployments via CI/CD. Design & Advise: Evaluate architectural trade-offs (cost/performance) and guide product teams on system scalability. Solve & Improve: Lead incident response (RCA) and identify structural improvements to boost system performance. The Requirements 5 Years of broad software engineering experience. Proficient in building applications with … focus on data security and integrity. Experienced in System Design and Production Operations (Incident Management/On-call). Collaborative: Strong communication skills to influence stakeholders and mentor peers. Education: Bachelor's degree in a relevant field. System Design: Ability to design, deploy, and operate services ...

equipment, fixing technical problems, and keeping everything secure. Their services include: Technical support : Helping staff with any tech issues they have. Network management : Ensuring the internet and internal networks are running smoothly. Software management : Installing and updating software used by the business. Hardware management : Setting … other devices. As an apprentice in our IT Services team, you will: Complete structured rotations within the Service Delivery team , including: IT asset management Change, problem & incident management Front office support team Back office support team 2nd line support Service transition Develop a wide range of technical ...

Department: Cyber Services and Capabilities Employment Type: Full Time Location: NLD Rijswijk To manage and service NCC Group clients within the Digital Forensics and Incident Response space. The Principal DFIR Consultant plays a pivotal role within the team of seasoned analysts, actively participating in the analysis and response … application of deep technical skills and strong dedication to detail-oriented analysis, the Principal DFIR Consultant supports clients extensively. The role provides line‐management opportunities, supporting and mentoring all team members. Additionally, the role offers cross‐service internal support, reviewing collaboration and efficiencies. Key Responsibilities Managing and coordinating ...

enhance efficiency. Manage vendor relationships to ensure effective resolution of escalated issues. Support compliance and security activities in line with industry standards. Lead incident management activities, including root cause analysis and post-incident reviews. Mentor and develop junior team members to foster a culture of accountability ...

strategy. You’ll provide senior technical leadership, protecting critical systems and information assets. Working closely with executive leaders, you’ll manage risk, compliance, and incident response. You’ll lead and develop a specialist cyber security team and oversee SOC operations. This role is key to enabling secure digital transformation … across the organisation. About you Proven senior cyber security leadership experience Strong knowledge of NHS/regulated environments Expertise in ISO27001, GDPR, and cyber incident management Confident communicator with inclusive, values‐based leadership Working for our organisation North West Ambulance Service NHS Trust provides 24 hour, 365 days ...

strategy. You'll provide senior technical leadership, protecting critical systems and information assets. Working closely with executive leaders, you'll manage risk, compliance, and incident response. You'll lead and develop a specialist cyber security team and oversee SOC operations. This role is key to enabling secure digital transformation … Cyber Security About you: Proven senior cyber security leadership experience Strong knowledge of NHS/regulated environment Expertise in ISO27001, GDPR, and cyber incident management Confident communicator with inclusive, values-based leadership About us North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident ...

working across production and non-production environments. Key responsibilities include: Designing and maintaining resilient Azure infrastructure Implementing and enhancing CI/CD pipelines Supporting incident management and root cause analysis Driving automation using Infrastructure as Code Monitoring system performance and identifying improvements Working closely with engineering teams ...

gaining visibility across infrastructure, Microsoft 365, security, backups, and support processes. You’ll introduce greater operational maturity through clear SLAs, measurable KPIs, structured incident management, and improved vendor accountability, while coaching and developing the existing team to move from a reactive support culture to a more proactive service … combines technical credibility with strong operational leadership. You will ideally have: Previous experience leading or managing IT infrastructure, operations, or support teams Strong people management and coaching capability Experience improving IT service delivery through KPIs, SLAs, and process maturity Technical understanding of Microsoft 365, virtualised environments, infrastructure, and security ...

background in cybersecurity operations and know how to deliver killer, hands-on product demos. A Systems Thinker: You easily grasp complex customer infrastructures and incident management workflows. You understand the intricate relationships between different security technologies and know exactly how to seamlessly position and fit the RedCarbon platform ...