14 of 14 Permanent Incident Management Jobs in Manchester

Join Police Digital Service as NMC Cyber Incident Management Lead. Permanent - FT. Salary starting at £70,000 per annum About Police Digital Service Police Digital Service strives to be the go-to partner for technology developments and programmes across UK policing. The National Management Centre (NMC) is part of Police Digital Service and provides visibility and control … for the co-ordination and effective reporting of cyber security incidents within the NMC, along with any issues concerning quality and delivery of the service. You will have line management responsibility for the team of Cyber Incident Leads. Accountable for the evolution and development of the Incident Management Service with regards to continuously improving People, Processes … and Technology. Responsible for the progression of key service deliverables, Incident Response Planning, Cyber Incident Exercising and driving collaboration with wider NMC engagements where required. Ownership for creating, developing and facilitating cyber incident exercises for customers. Allocate resources to deliver incident coaching and cyber incident exercising to customers and improve their incident response capabilities. More ❯

Join Police Digital Service as NMC Cyber Incident Management Lead. Permanent - FT. Salary starting at £70,000 per annum About Police Digital Service Police Digital Service strives to be the go-to partner for technology developments and programmes across UK policing. The National Management Centre (NMC) is part of Police Digital Service and provides visibility and control … for the co-ordination and effective reporting of cyber security incidents within the NMC, along with any issues concerning quality and delivery of the service. You will have line management responsibility for the team of Cyber Incident Leads. Accountable for the evolution and development of the Incident Management Service with regards to continuously improving People, Processes … and Technology. Responsible for the progression of key service deliverables, Incident Response Planning, Cyber Incident Exercising and driving collaboration with wider NMC engagements where required. Ownership for creating, developing and facilitating cyber incident exercises for customers. Allocate resources to deliver incident coaching and cyber incident exercising to customers and improve their incident response capabilities. More ❯

a global basis, the resilience of operations has become a board level issue. You will provide our clients with a full spectrum of services, covering proactive and reactive Cyber Incident Response (CIR) Services. The proactive arm of our business covers a breadth of propositions, including playbook development, wargaming, readiness assessments, post-breach assessments, managed threat hunting as well as … uplift their maturity and fundamentally enhance their preparedness to respond, via targeted capability uplift, C-Suite awareness campaigns and training. Our technical response team support our clients in live incident responses by working to identify root causes and evict threats. Our professionals apply their experience and imagination to find the most advanced threats, hiding in the darkest corners of … award-winning vendor relationships, we can do whatever it takes - from improving the security of a single component to delivering a holistic security and privacy program. As a Cyber Incident Response Advisory and Incident Management Senior Manager or Associate Director, you will focus on developing our business across both proactive and reactive services, whilst leading our advisory More ❯

Join Police Digital Service as NMC Cyber Incident Management Lead. Permanent - FT. Salary starting at £70,000 per annum About Police Digital Service Police Digital Service strives to be the go-to partner for technology developments and programmes across UK policing. The National Management Centre (NMC) is part of Police Digital Service and provides visibility and control More ❯

Join Police Digital Service as NMC Cyber Incident Management Lead. Permanent - FT. Salary starting at £70,000 per annum About Police Digital Service Police Digital Service strives to be the go-to partner for technology developments and programmes across UK policing. The National Management Centre (NMC) is part of Police Digital Service and provides visibility and control More ❯

Join Police Digital Service as a Cyber Detect Analyst. x2 roles available. Permanent FT. Salary £45,000 per annum. About Police Digital Service The National Management Centre (NMC) is part of Police Digital Services and provides visibility and control of information risks for policing. It supports the 24x7x365 nature of police operations, providing a threat detection and response capability … using a combination of cutting-edge technology and a strong set of processes. The NMC Cyber Detect Analysts will work closely with teams across the NMC, typically with the Incident Response Teams to ensure security issues are addressed quickly upon discovery. NMC Cyber Detect Analyst duties involve but are not limited to: Initial Triage of alerts - evaluation & detection Confirmation … of false positive Incident data gathering and feedback on any gaps and issues in respect to Platform Content or tuning opportunities Reflection of incident severity based on analysis Escalation of potential incidents to customer or Senior Cyber Detect Analyst/CIMT Team as appropriate Trend Analysis of force-by-force events for presentation into forces at regular intervals More ❯

users via phone, email, or in-person. Diagnose and troubleshoot hardware, software, and network-related issues. Guide users through step-by-step solutions in a clear and concise manner. Incident Management - Log and track incidents in the service desk ticketing system. Prioritize and escalate incidents based on urgency and impact. Ensure timely resolution of issues and adherence to … service level agreements (SLAs). Requests & Starter/Leaver Management – Log and track requests in the service desk ticketing system. Ensure timely completion of requests and ensure that new starters requests are fulfilled in a timely manner including following our documented laptop build process using Intune and Autopilot. Customer Service - Deliver excellent customer service by actively listening to users … and empathizing with their concerns. Keep end-users informed of incident progress, notifying them of impending changes or agreed outages. Provide user training and support for various applications and technologies. Documentation - Create and maintain accurate and detailed documentation of common issues and their resolutions. Contribute to the knowledge base and ensure it is kept updated to facilitate efficient problem More ❯

bases you will perform daily system monitoring and health check to ensure that integration platforms and workflows are performing at optimal levels; triage, diagnose, and resolve end-to-end incident management with communication to stakeholder at all stages; support problem management by analysing recurring issues, root causes and implementing fixes; deliver change requests ensuring high quality development … and smooth releases into production; contribute to change management processes with impact assessments, release plans and regression testing; maintaining a high release rate success; balance support and development workloads; participate in structured weekly handover; and worked with Lead Consultants to learn, share knowledge and assure continuous improvement. Requirements A strong record of accomplishment as an Integration Engineer or Integration … or similar). Strong problem-solving skills and the ability to digest and handle complex integration scenarios. Effective communication skills, both written and oral, and strong stakeholder engagement and management enabling you to excel in a customer facing environment. Desirable eCommerce industry experience/configuring connectors with the likes of Shopify or similar As an individual you will be More ❯

bases you will perform daily system monitoring and health check to ensure that integration platforms and workflows are performing at optimal levels; triage, diagnose, and resolve end-to-end incident management with communication to stakeholder at all stages; support problem management by analysing recurring issues, root causes and implementing fixes; deliver change requests ensuring high quality development … and smooth releases into production; contribute to change management processes with impact assessments, release plans and regression testing; maintaining a high release rate success; balance support and development workloads; participate in structured weekly handover; and worked with Lead Consultants to learn, share knowledge and assure continuous improvement. Requirements A strong record of accomplishment as an Integration Engineer or Integration … or similar). Strong problem-solving skills and the ability to digest and handle complex integration scenarios. Effective communication skills, both written and oral, and strong stakeholder engagement and management enabling you to excel in a customer facing environment. Desirable eCommerce industry experience/configuring connectors with the likes of Shopify or similar As an individual you will be More ❯

building, configuring, administering and supporting infrastructure technologies., integrations and solutions for Mobile Devices (iOS/Android)- e.g. Workspace One/Intune. An expert knowledge and understanding of Enterprise Mobility Management software and principles, with experience in deploying, configuring and supporting mobile clients such as Apple iOS and Samsung Knox devices. Extensive experience and proven track record of Cloud Hosted … principles, SSO and Certificate Based Authentication. The ability to troubleshoot, own and manage problem records, including perform Root Cause Analysis (RCA). Can demonstrate working knowledge of Change and Incident management principles working within the ITIL framework. You and your role As a Senior Infrastructure Engineer for Mobile Device Services, you'll be in charge of maintaining and More ❯

The Major Incident Manager will lead Critical and Major Incidents from detection through to resolution and post incident review, in addition this role will coordinate Problem Investigations and track the delivery of Problem resolution plans to reduce the likelihood of repeat Incidents. This role will provide a rapid and highly effective response when Critical or Major Incidents occur … ensuring business impact analysis is completed, adopting the correct Incident response model, and then confidently leading the communication, escalation and collaboration between cross functional teams and suppliers to restore normal service operation as quickly as possible., Summary The Major Incident Manager will lead Critical and Major Incidents from detection through to resolution and post incident review, in … likelihood of repeat Incidents. This role will provide a rapid and highly effective response when Critical or Major Incidents occur, ensuring business impact analysis is completed, adopting the correct Incident response model, and then confidently leading the communication, escalation and collaboration between cross functional teams and suppliers to restore normal service operation as quickly as possible. All the details More ❯

timely response to any queries that cannot be resolved immediately. Any other ad-hoc administrational tasks required by the Head of IT & Security, Deputy Head of IT & Security, Security & Incident Management Executive, and operational delivery teams What’s in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule … access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus much more that can be found on our website With the chance to dramatically make a difference to More ❯

with networking, infrastructure, and container security (EKS, ECS, Kubernetes) across both cloud and on-premises environments. Strong understanding of security principles, technologies, and industry best practices , including vulnerability and incident management. Practical experience with security monitoring and protection tools such as Firewalls, IDS/IPS, XDR, SIEM, CNAPP, and log collection platforms (e.g., CrowdStrike, Lacework). Experience in designing … and implementing Identity and Access Management (IAM) solutions and maintaining secure authentication practices. Proficiency with Windows and Linux systems , as well as network scanning and diagnostic tools (e.g., Wireshark, IP scanner). A solid understanding of Public Key Infrastructure (PKI) and encryption fundamentals. Excellent collaboration, communication, and organisational skills , with the ability to work both independently and as part … frameworks and standards such as PCI, ISO 27001, NIST, and CIS, along with experience supporting audits and compliance initiatives. Strong understanding of networking protocols, systems architecture , and secure key management (e.g., PCI digital keys, security access modules). Hands-on experience with offensive security techniques , including penetration testing and phishing simulations. Proficiency in programming or scripting languages (such as More ❯

controls. Design and implement security solutions to mitigate identified risks. Implement, and manage security systems, including firewalls, intrusion detection/prevention systems, DLP, endpoint protection, MDM, SIEM, IAM, vulnerability management etc. Respond to security events and incidents. Perform regular security audits and risk assessments. Maintain security controls, identify risks and propose treatment plans. Conduct regular vulnerability scans and penetration … years of experience in Information Security. Strong understanding of security principles, technologies, and best practices. Experience in networking, infrastructure (on-prem and in the cloud), vulnerability and incident management. Familiarity with application/device security monitoring (e.g. Firewalls, IDS/IPS, XDR etc.). Experience with SIEM/CNAPP/Log collection platforms (e.g. CrowdStrike, Lacework etc.) and capability … to design, implement and manage such solutions. Experience with implementation of identity and access management (IAM) solutions. Ability to work in a team to deliver project outcomes within timeframes and objectives. Self-directed work experience, including planning and organising tasks. AWS experience and/or AWS security/administration certifications (e.g. AWS Certified Security etc.). Security experience and More ❯