SIAM Service Reporting and Service Level Analyst
- Location
- Manchester, England, United Kingdom
About the job you’re consideringThe SIAM Service Reporting and Service Level Analyst is accountable for supporting and governing service performance reporting and service level management across a complex multi-supplier environment. The role is outcome-focused, ensuring that service performance, supplier achievement, and contractual service levels … support effective decision-making and continual service improvement. The Service Reporting and Service Level Analyst will provide oversight of service metrics, reporting frameworks, and performance data, working collaboratively with suppliers and internal stakeholders to drive transparency, accountability, and service excellence. Through effective governance, data analysis, stakeholder engagement, and continual ...