3 of 3 Permanent Qualitative Research Jobs in Manchester

Obsess the Customer & Overall Quality of Experiences. Demonstrate a relentless focus to listen to our end-users and feed their voice into our product development process. Leverage design and research partnerships to get insights and feedback throughout the entire product lifecycle. Build processes for continuous improvements. Break Down Silos & Enable Strong Collaboration. Create connections and processes across teams that … with building engaging, customer-focused, end-to-end UX experiences; designing elegant solutions to complex problems that require integrations with multiple platforms, domains and services; and driving analysis of qualitative and quantitative data and metrics to derive opportunities, gaps and solutions. Experience managing multiple complex, multi-phase strategic products in parallel with the ability to manage matrix teams in … experiences for our sellers, influencing a higher bar on quality and ensuring the seller is always at the center of our product roadmap and priorities. Experience working with design research and qualitative tools to ensure the voice of our seller is at the center of our product development. Strong, concise communicator and effective story-teller; experience using both More ❯

full ownership of their design output. They will be confident when presenting their work to stakeholders, and able to adapt designs to reflect their feedback and feedback from user research and usability testing. As a UX Designer it'll be your role to: Skilfully craft the end-to-end user experience, bringing together a cohesive journey step by step … with a choice of prototyping software, such as Sketch/InVision/Figma/Axure/Adobe XD Balance business requirements with user needs - you'll be gathering user research and rationale to align stakeholders on individual user needs. You'll know when to diplomatically push back, if necessary, to act on what's right for the customer Be … development teams Comfortable using existing design systems, proactively recommending new ways to improve and extend them to benefit both the project and other designers Ability to interpret quantitative and qualitative research, and how this informs the interaction design process. We have dedicated user research teams supporting designers on real data, providing a great wealth of customer insights. More ❯

of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience of user research or appropriate experience in other fields of research. Knowledge and experience of using a range of qualitative and quantitative research methods, selecting the most appropriate method depending … on the requirements. Significant experience of planning and conducting research that considers the diversity of users, keeping in mind access needs and the ethical nature of research. Extensive experience and proven track record of generating new and useful insights for a project team to leverage, ensuring where relevant that the insights influence decisions. Experience of communicating insights from research … As a User Researcher, you will put user needs at the centres of our thinking as we improve our systems for millions users. You'll be planning and designing research programmes that will inform the products and services we develop. You'll work closely with users and agile delivery teams to test both broad concepts and detailed service elements More ❯