Customer Relationship Manager
Manchester Area, United Kingdom
be:technology
on this. I am currently partnered with a Managed Services Provider based in Manchester who are looking for a driven and enthusiastic Customer Relationship Manager to work alongside the Head of Account Management. Your role will solely focus on building and maintaining strong relationships, being the main … account manager position where they can develop their skills, learn the industry and want to be in a role where building strong relationships is key. What you will be doing day to day: ✅Serve as the primary point of contact for designated customers ✅Cultivate and nurture long … term relationships with client accounts ✅Ensure timely delivery of requested products and services to clients ✅Predict and monitor client account metrics ✅Conduct regular TBRs (Technology Business Reviews) and Account Reviews as per customer requirements ✅Handle incoming phone calls from assigned accounts ✅Assist in gathering initial information from new inquiries more »
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