1 to 25 of 47 Permanent Root Cause Analysis Jobs in Manchester

acting as the technical escalation point for complex incidents, recurring problems and engineering-level change. You will own advanced investigation through to resolution, drive Root Cause Analysis and Problem Management, and work with vendors and internal teams to deliver permanent fixes, reduce repeat demand and improve service … customer impact Provide clear and timely customer updates throughout complex incidents, Problems and engineering activity Own assigned Problem records, identify recurring incidents, complete Root Cause Analysis, and maintain Known Errors and workarounds Validate escalations, provide technical guidance, and return those that do not meet agreed escalation standards ...

technical escalation point for complex incidents, recurring problems and engineering-level changes. You will take ownership of advanced technical investigations through to resolution, drive Root Cause Analysis and Problem Management, and work closely with internal teams, customers and third-party vendors to deliver permanent solutions. A strong … telephony. Provide clear and timely customer communication throughout complex incidents, Problems and engineering activity. Own assigned Problem records, identify recurring incidents, complete Root Cause Analysis and maintain Known Errors and workarounds. Validate escalations, provide technical guidance and ensure tickets meet agreed escalation standards. Deliver permanent remediation through ...

hybrid basis with 3 days per week onsite in Manchester. The successful candidate will play a key role in reducing recurring service issues, driving root cause analysis, and improving service stability across a complex multi-supplier environment. Your Role As an integral part of the Service Management … manage the end-to-end Problem Management process. Coordinate suppliers and support teams to investigate major and recurring service issues. Drive Root Cause Analysis (RCA) activities and ensure permanent resolutions are implemented. Monitor incident and problem trends to identify risks, recurring issues, and opportunities for service improvement. ...

maintain Data Governance and Data Quality maturity assessments, KPIs, thresholds and SLAs. Oversee Data Quality management, including the recording of data quality incidents, root‐cause analysis, business impact assessment, communication, remediation planning and resolution in conjunction with Data Owners and other stakeholders. Escalate significant or overdue risks … setting, performance and capacity management, coaching, career development and succession planning. Experience of establishing data quality controls, dimensions, thresholds, and SLAs, as well as root‐cause analysis and remediation processes. Experience of embedding data ownership and stewardship models, including domains, role accountabilities, governance ceremonies, training and engagement. ...

Description Role Purpose The purpose of this role is to facilitate application solutions by developing and reviewing module-level codes, creating replication patterns, performing root cause analysis to identify recurring issues and collaborating with internal and external stakeholders to ensure stable, well-documented deliverables that meet business … patterns, to ensure that the developed code aligns with the project standards.Collaborate with project managers through all phases of software development life cycle." Perform root-cause analysis to identify and troubleshoot recurring technical issues. Modify software codes to resolve errors, adapt to new hardware and software, enhance ...

scalable tools that streamline internal operations and support high-volume global technology operations. This role focuses on leading technical application support, system implementations and root-cause analysis across sophisticated business platforms. You will collaborate closely with internal stakeholders and external software vendors to optimise system architecture, champion … cross-functional technical and business stakeholders Lead the delivery, configuration and ongoing maintenance of core business applications across cloud and SaaS environments Conduct advanced root-cause analysis to diagnose and resolve complex technical incidents across the enterprise stack Partner with external software vendors and internal engineering teams ...

scalable tools that streamline internal operations and support high-volume global technology operations. This role focuses on leading technical application support, system implementations and root-cause analysis across sophisticated business platforms. You will collaborate closely with internal stakeholders and external software vendors to optimise system architecture, champion … stakeholders What you will be doing Lead the delivery, configuration and ongoing maintenance of core business applications across cloud and SaaS environments Conduct advanced root-cause analysis to diagnose and resolve complex technical incidents across the enterprise stack Partner with external software vendors and internal engineering teams ...

Zero Trust principles. Support Cyber Essentials Plus, ISO 27001, DSPT and NHS security compliance activities. Participate in penetration testing, security audits, incident response and root cause analysis. Promote cyber security awareness and best practice across the organisation. Drive innovation through automation, AI and modern technology solutions. Develop … infrastructure incidents, technical problems and improvement initiatives through to successful completion. Proactively identify technical risks, vulnerabilities, capacity issues and opportunities for improvement. Lead root cause analysis following major incidents and ensure corrective and preventative actions are implemented. Reduce technical debt through planned infrastructure improvements. Provide technical leadership ...

/7 enterprise where uptime, performance and stability are critical. Practical experience using LLM platforms and coding assistants safely to improve productivity, quality and root-cause analysis. Additional Information Develop and maintain resilient tools, operational APIs and automation for effective system management. Use orchestration and scripting to remove … trace issues from the edge through to origin systems and coordinate effective remediation. Participate in live incident response, post-mortems and root-cause analysis to prevent recurrence. Maintain and administer monitoring, alerting, APM and analytics toolsets, including PagerDuty workflows. Drive initiatives that improve reliability, observability, performance ...

SIEM Platforms MDM/UEM Platforms Cisco Duo Experience supporting both BAU operations and project-based delivery within complex enterprise environments. Strong troubleshooting and root-cause analysis skills across authentication, network connectivity and endpoint access issues. Experience working within Agile product teams and contributing to sprint-based ...

think is resilient actually is. AI-driven operations Architect Omnicell's AIOps direction: evaluate and introduce ML-based anomaly detection, predictive alerting, automated root cause analysis, and LLM-assisted runbook or triage pipelines. Make informed build-versus-buy calls across the AIOps landscape. Integrate AI-assisted tooling ...

architectures, standards, and methods for large-scale enterprise systems, proactively removing blockers from the team's work. Researches, designs and performs deep dive data analysis, to identify issues and implement ways to improve working processes within the area of application engineering responsibility, such as avoiding and reducing technical debt. … assurance processes, and release governance. Performance & Talent Management: Demonstrated success in mentoring engineers, succession planning, performance management, and building pipelines of technical talent. Data Analysis & Troubleshooting: Strong analytical skills with experience performing root cause analysis, complex debugging, and service improvement initiatives. Our Package You can design ...

comprehensive approach to risk management and be responsible for service continuity for own area and participate in the Digital Services continuity planning. Provide Root Cause Analysis (RCA) for allocated incidents and problems; instigating emergency action, when required, liaising with other Trust Managers, as appropriate. Business Continuity Management … Contribute to the development, exercising, maintaining and reviewing of business continuity plans. Participate in the business impact analysis exercises highlighting critical business processes within own area. Be familiar with the Trust Business Continuity Plan and personal responsibilities within where applicable. This job description is not intended to be exhaustive. ...

comprehensive approach to risk management and be responsible for service continuity for own area and participate in the Digital Services continuity planning. Provide Root Cause Analysis (RCA) for allocated incidents and problems; instigating emergency action, when required, liaising with other Trust Managers, as appropriate. Business Continuity Management … Contribute to the development, exercising, maintaining and reviewing of business continuity plans. Participate in the business impact analysis exercises highlighting critical business processeswithin own area. Be familiar with the Trust Business Continuity Plan and personal responsibilities within where applicable. This job description is not intended to be exhaustive. ...

Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success … improve platform capabilities and developer workflows. Mentor engineers and contribute to platform engineering best practices, governance, and technical strategy. Lead incident response, reliability improvements, root cause analysis, and operational maturity initiatives. Improve platform security, scalability, resiliency, and deployment efficiency across AWS, Azure, and GCP environments. Evaluate ...

releases and deployment activities across production environments. Manage SSL certificates and deployment automation processes. Investigate and resolve technical issues by analysing logs and identifying root causes. Work closely with development, testing and operations teams to support successful releases. Contribute to platform reliability, performance and operational improvements. Participate in planned …/Experience Experience with AWS services such as Lambda and API Gateway. Experience with Jenkins and Git-based source control platforms. Strong troubleshooting and root cause analysis skills. Experience supporting customer‐facing digital platforms or websites. Knowledge of Infrastructure as Code tools such as Terraform or Pulumi. ...

Mentor engineers and analysts and translate business-critical data needs into pragmatic technical delivery. Build automated reporting and insight-generation capabilities that reduce manual analysis and improve decision speed. Must-have requirements 6+ years in modern data warehousing, analytics engineering or data platform engineering, ideally in a SaaS, marketplace … modern data platform migrations, including metric parity, stakeholder validation, change control and safe decommissioning. Experience operating production data systems: monitoring, alert design, incident triage, root-cause analysis, data-quality checks, lineage and runbooks. Comfortable with Git-based data engineering workflows, pull requests, release discipline and standards ...

PowerShell scripting and automation Experience deploying and managing: Configuration Profiles Compliance Policies Security Policies Application Packaging and Deployment Conditional Access Policies Strong troubleshooting and root cause analysis skills. Experience working within enterprise and highly regulated environments. All profiles will be reviewed against the required skills and experience. ...

team members with issues requiring deeper product or technical knowledge Close working with Product and Development teams to feed back on issues, assist with root-cause analysis and inform future product releases and roadmap updates Hybrid working pattern: primarily remote with regular on-site attendance ...

Health and Upgradeability: Own the technical quality of a heavily customized, multi-customer set of instances: performance tuning, reduction of technical debt, upgrade impact analysis and remediation of skipped or broken customisations. Code Review and Technical Standards: Set and enforce coding standards, secure development practice and peer review across … code quality. Complex Troubleshooting and Escalation: Act as the final escalation point for the most complex defects and customer-impacting production issues, including root cause analysis across integrations, ACLs, asynchronous processing and performance, and communicate findings to service and customer stakeholders. Mentoring and Capability Building: Coach developers ...

effective operation of information security controls, services, and processes across the organisation. Reporting to the Information Security Manager, the role provides hands‐on security analysis, monitoring, assurance, and risk support across on‐premise and cloud environments. The role works closely with Technology teams, third‐party providers, and business stakeholders … risks to the Information Security Manager as appropriate. Security Assurance & Risk Support Perform assurance activities to assess the effectiveness of security controls. Support gap analysis, compliance readiness, and ongoing compliance monitoring. Assist with the identification, assessment, and documentation of security risks. Track remediation actions and follow up with control ...

work closely with the Software Development Manager to plan sprints, prioritise the backlog and manage delivery risk, and you’ll own incident response and root cause analysis for issues within your team’s applications. This role will be based out of our central Manchester office 3 days ...

resolve platform related issues independently and efficiently. Proactively monitor platform health and identify opportunities to prevent customer impacting issues. Reproduce reported issues, perform root cause analysis, and implement effective solutions. Document troubleshooting steps, findings, resolutions, and customer communications within the ticketing system. Take ownership of escalated issues ...

there is no direct authority. Experience developing and embedding data governance policies, standards, procedures and proportionate controls. Strong analytical and problem-solving capability, including root cause analysis and the ability to translate complex findings into practical recommendations. Intermediate Excel and SQL skills, with the ability to interrogate ...

Pack. Security Operations Monitor security systems (SIEM, endpoint protection, email security, firewalls) and respond to alerts Investigate and respond to security incidents, including root-cause analysis and remediation Manage vulnerability scanning, penetration testing follow-ups, and patching coordination Support and review access and access control policies, including ...