1 to 25 of 41 Permanent Service Delivery Jobs in Manchester

with us. Role Responsibilities: As the Lean Six Sigma Manager, you will play a pivotal role in optimizing our operational processes and ensuring the delivery of high-quality legal services. Your responsibilities will include: Process Analysis and Improvement: Lead end-to-end process analysis to identify areas for improvement … streamline workflows, and enhance overall efficiency within the legal service delivery framework. Project Management: Manage and execute Lean Six Sigma projects from initiation to completion, applying proven methodologies to drive tangible results. Collaborate with cross-functional teams to implement process improvements and monitor project timelines. Data-Driven Decision … recognized Lean Six Sigma certification (e.g., Green Belt, Black Belt) with a proven track record of successfully implementing process improvement initiatives. Strong understanding of service delivery processes and a demonstrated ability to apply Lean Six Sigma principles in a professional services context Proficient in data analysis and statistical more »

Service Improvement Analyst - Fixed Term Contract - Manchester You will work with the Service Delivery Manager to focus in the continuous improvement of the IT service. This will include updating, maintaining and implementing new policies, procedures and processes using ITIL. Client Details The client is a well established … satisfaction. Increase end-user productivity, ensuring that users have the best tools that are fit for purpose and fit for use. Have input into Service Design Packages and testing to assure user socialisation and support readiness for any projects, new service introduction (testing, training, documentation, support structure) Maintain … to ensure that the user community and IT internally has access to the latest agreed support processes and ways of working Lead and assign service improvement activities via the agreed continual service improvement process, and maintain the service improvement register. Maintain Applications Portfolio ensuring all records are more »

executing technology upgrade projects Contribute to developing and maintaining comprehensive internal knowledge base documentation Suggest and implement innovative ideas to streamline workflows and optimize service delivery Technical Expertise Required: Extensive hands-on experience with Azure and Microsoft 365 configuration, administration, and troubleshooting Proven expertise in virtualisation technologies and more »

to accept) will be to build out & optimise ER processes for our customers that facilitates them navigating ER issues via our award-winning self-service platform. If you have excellent analytical skills, are process-driven, but perhaps more importantly, love building out new processes & methods for others to follow … best practice and client, legislative and technology opportunities, and constraints + Representing and effectively articulating the capabilities and potential of the AdviserPlus technologies and service delivery model + Facilitating workshops of working groups to map the transition from the as is state to the to be design + … Best practice process modelling experience (e.g. BPMN) Whats on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more. Sounds like more »

to join their Manchester office on a permanent basis. The business have over 50 offices worldwide and a turnover of £1b As the Shared Service Director you will oversee a team of c 60 members of staff across Payroll, Billing, Cash, Collections and Treasury - and then phase 2 of … team too. This person will lead their organisation to achieving continued operational excellence and drive continuous improvement in transactional activities. This role is heavily service-oriented toward both internal and external customers. Key responsibilities for the role include: - The management and coaching of Payroll, Billing, Credit Control, Treasury and … strategic vision, and project roadmap for the Shared Services organisation. - Define prioritisation of non-standard team deliverables (e.g., projects, reporting requests). Accountable for delivery of agreed upon deliverables. - Team Management: coaching, motivating, developing, training and leading teams to meet and exceed targets and KPIs. - Responsible for the ongoing more »

looking for an associate cost consultant to join our Manchester office. The successful candidate will support project leaders in generating a high standard of service delivery, achieving successful outcomes for our clients, capturing, and sharing knowledge across projects, enhancing our culture of innovation and reinforcing our reputation as … a preferred service provider working across a range of projects such as large commercial new builds for blue chip clients, private residential, towers and national government frameworks etc. Your core duties will involve: Providing accurate cost advice and reporting to our clients Delivering projects, commissions and professional assignments Assuming … Undertaking commercial management services with limited supervision Delivering all work outputs in an accurate and timely manner Providing support to the team leader/service leaders in cost management of projects Representing the company in a professional and diligent manner; meeting, negotiating and corresponding with clients to form strong more »

both tax and technical work streams; and manage conflicting resourcing requirements between projects. Leading by example in terms of client relationships, technical quality, and service delivery. Manage projects; and solving problems by advising our clients in the application of complex legislation to real life situations. Manage people including coaching more »

your perfect next role. Job requirements The Role You will be responsible for the strategic commercial development and operational management of client relationships and service solutions for an agreed portfolio of clients, acting as an ambassador of Aptia at all times. As a Client Director, you will identify and … procedures. Leading the growth of the portfolio of clients’ revenue and contribution lines aligned with internal targets set by the Client Portfolio Leader. Driving service delivery in order to meet and exceed operational KPIs. Ensuring client retention and avoid attrition. Improving operational effectiveness. Managing costs and provide necessary more »

looking for an associate cost consultant to join our Manchester office. The successful candidate will support project leaders in generating a high standard of service delivery, achieving successful outcomes for our clients, capturing, and sharing knowledge across projects, enhancing our culture of innovation and reinforcing our reputation as … a preferred service provider working across a range of projects such as large commercial new builds for blue chip clients, private residential, towers and national government frameworks etc. Your core duties will involve: Providing accurate cost advice and reporting to our clients Delivering projects, commissions and professional assignments Assuming more »

Service Desk Engineer (Hybrid) - £25,000 - £28,500 - Didsbury Principal IT are working with a well-known award winning travel expert based in Didsbury that are looking for a group IT engineer to join their team. In this role you will play a vital part in supporting the head … office, retail outlets and remote specialist locations across the UK. They are looking for someone who can confidently service staff face to face, share their passion about continuous professional development and has an innovative approach to incorporating new technologies into their operations. You will be responsible for supervising the … network and server infrastructure. You will also be responsible for aligning the IT infrastructure with current and future business requirements. Reporting directly to the service desk manager, the role is hybrid with 3 days in the office based at the carrier office, although visits to their retail stores and more »

Manager You Will Have: * Technical background in Data Centre management * Flexibility to travel between sites * Mechanical or Electrical qualifications * Great technical knowledge coupled with service delivery skills * Be willing to travel between sites in and outside of Manchester when required *NOTE - Do not need to be based in … Manchester to apply! If you have any questions on the role please call Dea on 07458163032 . Keywords: Technical Contracts Manager, Data Centre, Service delivery manager, data centre contract manager, Hard technical facilities, contract manager, senior contracts manager, senior data centre contract manager, lead contract engineer, interior contracts … manager, head of data centre contracts, commercial manager, service delivery engineer, senior data centre manager, Key accounts service delivery, data centre engineering operations, chief engineer, data centre engineering manager, engineering supervisor, critical engineering leader, electrical engineer, mechanical engineer, Manchester, Greater Manchester, Castlefield, London, Kent, Crawley, Birmingham more »

support providers and suppliers. Infrastructure Management - Provide day to day management and support of K3 Capital Group's IT infrastructure, working with existing IT Service partners. Monitoring of platform performance to ensure service delivery. Implement system upgrades in line with change control requirements. IT Service & Support - Provide … second and third line support to both internal and external IT service teams in order to deliver effective problem resolution. Manage access control for infrastructure and applications in line with company requirements and procedures. Vendor/Supplier Management - Support HGI in delivery of projects, including adherence to project … plans and timescales. Support IT Service desk providers (internal and external) in resolution of support tickets. Escalate support issues to third party experts as required. Information Security: Deliver and maintain Cyber Essentials certification. Monitor K3 Capital Group's M365 security score, identifying opportunities for improvement. Manage Intune configuration and more »

more cost-effective process and change to our business services and fee earner community. It has resulted in the creation of the Casualty Innovation & Delivery Team; working alongside IT and a business transformation programme that addresses the way the entire Firm manages its matters and delivers the law. The … Role The Casualty Delivery & Innovation team is looking to expand their team with a focus on profitability within Casualty. The successful candidate will have a wide range of responsibilities, to include but not restricted to; leading requirements management across Casualty; driving the documentation of existing operational processes; supporting MMT … to assist with developing each teams requirements, finalising data sets, mapping of workflows and capturing any future requirements to be delivered outside the project. Service delivery Identify opportunities for enhanced service delivery through new ways of working, process efficiency, technology and IT solutions to drive continuous more »

Enterprise Technology working collaboratively with suppliers, technical and business colleagues. The post holder will be expected to work independently to support the Head of Service Delivery and their peers, by analysing and maintaining data for further analysis through regular reporting and control logs while also providing proactive stakeholders … in return we are proud to offer an extensive reward and benefit package. This includes: 25 days' annual leave rising to 30 days with service, plus all Bank Holidays and additional Christmas office closure Flexible working environment and professional and personal development at your fingertips. 35 hour working week more »

Job Description: Bureau Engineer - Full Time Salary: £35,000 + Benefits Location: Greater Manchester Role Summary: Reports to: EMB Service Manager The Bureau Engineer is responsible for delivery and performance of the EMB/BMS remote services in contract. Primary areas of responsibility include: EMB/BMS Services … delivery: Proactive management of the Remote Engineering Services for all current sites and contracts. Client support: Liaison and remote technical support services for all client sites, its staff and supply chain. Close interaction with the client FM helpdesk to ensure all tasks and activities are seen through to satisfactory … DBS accreditations. Preferable: holder of a current Asbestos awareness and First aid training certificates. Beneficial Experience, Qualifications & Training: General Project Management and Support/delivery Services Customer satisfaction and Best Practices CRM Systems Key Responsibilities: General Reporting directly into the EMB Services Manager. Working within the EMB Helpdesk team more »

need to succeed in this position, including skills, qualifications, and experience. Salary: £35,000 + Benefits Location: Greater Manchester Role Summary: Reports to: EMB Service Manager The Bureau Engineer is responsible for delivery and performance of the EMB/BMS remote services in contract. Primary areas of responsibility … include: EMB/BMS Services delivery: Proactive management of the Remote Engineering Services for all current sites ... JBLK1_UKTJ more »

Job summary To manage the Network Planning Department: To manage a team of scheduler compilers and support the Service Delivery Director by: planning and overseeing the efficient use of the department's assets involving the optimum utilisation of buses, driving staff, operating sites etc. work with TfGM to … services operated work with all departments to manage the smooth introduction of franchised bus services and subsequent contract changes to strict deadlines work with Service Delivery Team devising proposals to submit to TfGM to improve service reliability in the face of increased traffic congestion, changes to road … all aspects of the planning and introduction of franchised bus services are executed to the satisfaction of both parties, within agreed deadlines; Ensuring that Service Delivery Managers, Engineering Managers and Network Performance Managers are kept informed of franchised and operational requirements for each new or amended service more »

team. Responsibilities: Technical: You will be responsible for the technical quality of work delivered in Casualty teams up to a value of £250K Technical & Delivery: You will ensure that quality and technical frameworks and processes in Casualty are working effectively and delivering value and mitigating risk. Clients: You will … in Bids and Tenders Development & Growth : Identification of training needs, process improvements, general best practice and legal developments which will improve the quality of service and KPI performance that the team delivers. Quality : Managing an effective audit function which delivers both internal and external audit requirements and forms an … integral part of the technical framework for improving quality and service delivery Qualifications: A proven track record of casualty file handling and passion for results driven performance and client care. Financial Authority of at least £100K Over 5 years experience of handling casualty claims including litigation. Pre Litigated more »

with existing asset data to drive new insights into pressing maintenance issues, such as damp & mould Exploring the use of generative AI to transform service delivery such as building report commentary, enhancing product engagement and producing synthetic data Linking insights from many of these experiments to prescriptive/… Competitive salary and rewards package including: - Private Health care , 4 x salary Life cover, 25 days annual leave, increasing to 28 after 3 years service ,salary sacrifice pension scheme and much more .. Inclusion We are an equal opportunity employer and value diversity at our company. We do not more »

Main Duties and Responsibilities: Oversee day-to-day operations of Trust-wide data and voice networks. Provide expert technical support for incident resolution and service requests. Identify critical gaps/issues and make recommendations to senior stakeholders. Contribute to the installation and enhancement of data communication network equipment. Supervise … and hardware communication problems. Maintain comprehensive network documentation and inventory. Contribute to the strategic development of the Trust's data and voice infrastructure. Support service continuity and disaster recovery planning. Serve as a technical liaison between the Network team and other technical teams. Provide support for Windows server operating … IT technical issues relevant to healthcare environments. Act as a point of contact for network-related advice and expertise. Monitor key performance indicators and service delivery metrics. About us MFT is one of the largest NHS Trust In England with a turnover of £2.6bn & is on a different more »

Trust-wide data and voice networks. Provide 1st, 2nd, and 3rd technical support for LAN, WAN, and WLAN systems. Participate in incident, problem, and service request management. Collaborate with external agencies and suppliers for incident resolution. Install and commission data communication network equipment. Maintain network stability, availability, capacity, and … knowledge of IT technical issues relevant to healthcare environments. Act as a point of contact for network-related advice. Monitor key performance indicators and service delivery metrics. About us MFT is one of the largest NHS Trust In England with a turnover of £2.6bn & is on a different more »

ServiceNow Service Delivery Consultant Country: UK Hours: 37.5 Role Type: Permanent Life on the team An exciting opportunity to become part of a strong and highly experienced team in a founding ServiceNow partner. We deliver across the ServiceNow platform to ensure organisations optimise how they use ServiceNow and more »

of FWM engineers to support project delivery. Ensure that staff are provided with the appropriate information technology and appropriate training to maintain high-quality service delivery at all times. • Report and contribute at operational team meetings and implement agreed management strategies and line manage up to six direct … undertaking annual appraisals to agree, monitor and measure performance targets. • Manage programmes of work and deliver expert technical support, input, and services in the delivery of FWM projects including highway and public realm design schemes from inception to completion. • Prepare and assist with bid submissions for new work [one … long-term framework contracts] that enable the business to meet growth aspirations. Provide commercial management, project programming, resource management, risk assessment, quality checking and delivery management, including authorisation of project work. • Monitor utilisation of managed teams and take ownership of emerging issues with workload and pipeline. Provide leadership and more »

Are you looking for an opportunity to join a dynamic team in a fast-paced environment? We are currently seeking a detail-oriented Customer service delivery coordinator to join a renowned energy supplier in Bury. If you thrive in a role that requires precision, multitasking, and exceptional customer … service skills, this position could be the perfect fit for you. You will be working Monday to Friday 8:30-5:00pm. In return for your hard work, you’ll receive a starting salary of £23,000-£27,000 + bonus + benefits and the opportunity to develop your … to manage a high volume of tasks effectively. Meticulous attention to detail and a commitment to maintaining a high degree of accuracy. Exceptional customer service orientation with a focus on delivering positive experiences. Problem-solving skills to efficiently address inquiries and resolve issues. Ability to work collaboratively within a more »

Job Description: Bureau Engineer - Full Time Salary: £35,000 + Benefits Location: Greater Manchester Role Summary: Reports to: EMB Service Manager The Bureau Engineer is responsible for delivery and performance of the EMB/BMS remote services in contract. Primary areas of responsibility include: EMB/BMS Services … delivery: Proactive management of the Remote Engineering Services for all current sites ... more »