Stockport, Greater Manchester, North West, United Kingdom
Sprint Recruitment Limited
LIFT REPAIR AND SERVICEMANAGER Location of the Lift Repair & ServiceManager/Lift ServiceManager/Lift Industry ServiceManager/Mechanical Electrical ServiceManager/Lift Repair Manager: Stockport Salary of … the Lift Repair & ServiceManager/Lift ServiceManager/Lift Industry ServiceManager/Mechanical Electrical ServiceManager/Lift Repair Manager: £35,000 - £45,000 pa depending on your experience My client, and established … Lift Repair and Service Company, are looking for an experienced Lift Repair & ServiceManager/Lift ServiceManager/Lift Industry ServiceManager/Mechanical Electrical ServiceManager/Lift Repair Manager to join their more »
IT Service Delivery Manager (ITIL, Major Incidents, Service Improvement) Permanent - £50,000 to £55,000 Greater Manchester (commutable from Wigan, Chorley, Warrington, Bolton, Ormskirk, St Helens, Salford, Manchester) Client Details From humble beginnings to becoming an award winning IT solutions provider, this company is a great … West! The business is independently owned and has set out an ambitious growth plan for the coming years as they look to enhance their service and product offering for their customers. They have an impressive portfolio of customers which include well known brands. Description As IT Service Delivery … Manager you will oversee the quality of services provided by the service function to one of their key customers who they have recently acquired. You will be responsible for Client Relationship Management, Service Quality Assurance, Service Improvement, Performance Monitoring, Service Provision, Problem Resolution, Reporting more »
IT Service Delivery Manager (ITIL, Major Incidents, Service Improvement) Permanent - £50,000 to £55,000 Greater Manchester (commutable from Wigan, Chorley, Warrington, Bolton, Ormskirk, St Helens, Salford, Manchester) Client Details From humble beginnings to becoming an award winning IT solutions provider, this company is a great … West! The business is independently owned and has set out an ambitious growth plan for the coming years as they look to enhance their service and product offering for their customers. They have an impressive portfolio of customers which include well known brands. Description As IT Service Delivery … Manager you will oversee the quality of services provided by the service function to one of their key customers who they have recently acquired. You will be responsible for Client Relationship Management, Service Quality Assurance, Service Improvement, Performance Monitoring, Service Provision, Problem Resolution, Reporting more »
Service & Aftersales Manager (Engineering) - Trafford Park - Up to £40,000 About the Company Our client is a leading global provider of innovative and highly efficient transport solutions for the commercial vehicle and environmental service industries. Its products are used worldwide across a range of sectors including … transport, construction, mining, materials handling and environmental services providers. Service & Aftersales Manager - The Rewards Competitive salary Monday Friday 08.30 16.45 33 Days holiday (including Bank Holidays) Pension Scheme Death in service Free parking Service & Aftersales Manager - Requirements Engineering qualification would be an advantage … Computer skills like MS Office, ERP systems Analytical mindset, strong organizational and project management skills Excellent communication skills Attention to detail & problem solving Customer service and administration skills Ability to work using own initiative & team player Service & Aftersales Manager - Responsibilities Improve the quality of customer servicemore »
Service Desk Manager We seek a Service Desk Manager to lead a 24/7 service desk team, ensuring efficient handling of service requests and incidents while maintaining high customer satisfaction and meeting SLAs. Key Responsibilities: Lead the 24/7 service desk team, managing incidents, requests, and problem resolution. Ensure service levels and response times are met. Report on performance using KPIs and metrics. Develop and implement service desk policies and procedures. Optimise the use of ServiceNow. Manage team goals, provide feedback, and support development. Maintain records and … create a knowledge base. Drive continuous service improvement. Manage major incidents with the service delivery team. Handle escalated queries and concerns. Update service desk documentation. Identify and implement process improvements. Ensure IT security and compliance standards. Facilitate team communication and collaboration. Assist in hiring and onboarding new more »
Service Desk Team Manager We seek a proactive Service Desk Team Manager to oversee service desk operations outside standard business hours. This position involves supervising a team of service desk analysts, ensuring excellent customer service, and adhering to SLAs. The manager will be the primary escalation point for complex issues and provide team leadership. Primary Responsibilities: Supervise the out-of-hours service desk team. Organize staff schedules and manage leave requests. Conduct regular performance assessments and provide constructive feedback. Ensure the service desk meets operational efficiency and … team members. Manage the incident response process during out-of-hours. Work with other departments to resolve major incidents. Identify and implement improvements to service desk processes. Maintain and update service desk documentation. Utilise metrics and KPIs to drive continuous improvement. Report service desk performance and strategies more »
ServiceManager required for a growing Air Conditioning Contractor based in the Greater Manchester region Basic to £60K + Car allowance THE ROLE *Oversee a team of 12 Engineers and a Support Desk by answering Technical queries *Complete client site visits on site, undertaking quality checks and … assisting with Estimation of Service projects as and when required *Drive forward profitability and win new business by implementing your own process *Ensure Engineers are as productive as possible and that customer satisfaction is high WHY SHOULD I APPLY? *Great opportunity to Drive forward the Service Team, allowing … THE PACKAGE *Basic to £60K dependent on experience *Car allowance (around £500 per month) *Travel expenses paid *Pension contribution THE PERSON *Experience in a Service Management role essential *Good knowledge of VRF(V), Split and Chillers essential *Computer literate with good knowledge of Microsoft office packages and Outlook *UK more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Blue Arrow - Manchester
IT Services Planning Manager Salary: £45,585 to £56,021 per annum, depending on relevant experience Location: Manchester, city centre. Working Hours: 35hrs per week. Hybrid working (flexibility required) Employment type: Permanent Blue Arrow is recruiting an IT Services planning manager for our client which is … to manage a small team. Summary of the role Reporting into the Head of Planning, Capability and Culture, the IT Services (ITS) Planning Manager will lead the planning and management information function for the Directorate and feed into to the University-wide planning activities. Working closely with ITS … and horizon scanning capabilities with performance monitoring and work portfolio management to enable the successful delivery of the ITS strategy. The ITS Planning Manager will be leading a team that will support the Directorate to mature its planning, forecasting and prioritisation capabilities through increased visibility and oversight of more »
