1 to 6 of 6 Permanent Support Analyst Jobs in Manchester

Programme Support Office Analyst London or Manchester (hybrid working model, 2 days a week office based, 3 days remote) Competitive Salary with a performance related bonus plus benefits Fantastic opportunity to join Smart DCC as a Programme Support Office Analyst in a permanent role. The Programme … Support Office Analyst is a member of the Programme Support Office that provides value-add services and governance ensuring that programme and project plans can be delivered successfully. The Programme Support Office Analyst role includes a range of activities including project reporting and tracking, governance … and compliance support, risk and issue management, programme and project documentation maintenance, tool and template management, stakeholder communication and administrative support to the programme team where appropriate. What will you be doing? Data analysis and decision making. Proactive in identifying trends from data and implementing continuous improvement plans more »

Software Support - £30k This position is part of the Software team, focusing on providing technical support for our unique software. You will be responsible for basic troubleshooting and resolving technical issues related to our bespoke software. This role involves primarily liaising with the customer help desk to assist … from our in-house apps on both the server and client sides. Requirements: Azure DevOps/Jira – Issue logging Previous experience as a customer support or technical support representative 1st line support and remote troubleshooting experience ideal Working knowledge of Microsoft SQL Experience of Linux OS/… knowledge (Working understanding of computer components, RAM, SSD, etc.) Responsibilities: Reporting to the Head of Software Provide timely and effective assistance to the customer support team to resolve technical problems and queries via phone calls and emails Review application logs and signage logs to identify and resolve reported issues more »

Prestigious opportunity with a Global Market leader for a Business Systems Support Analyst with ERP knowledge. Following a period of significant growth, we are inviting you to join our success story as we continue with our digital transformation, enhancing existing systems and rolling out new systems to improve … business processes and profitability. As one of our Business Systems Support Analysts, you will be responsible for:- Developing and maintaining a sound working knowledge of business systems and processes Working with systems vendors and systems analyst colleagues to support end user base with application issues (oWMS, CBASE … flexible enough to adapt plans Multiple sites or International experience an advantage In return, you will be provided with ongoing career development, training and support in a hybrid working environment. more »

D365 Finance and Operations Support Analyst £25,000 - £32,000 DOE Hybrid, Manchester 6-month FTC Role Overview : My client is looking for a D365 Finance and Operations Support Analyst to join the team on a 6-month basis, working in their Finance Systems Team to … provide day-to-day level 2 support to key systems. This is a great opportunity for anyone wanting to join an organisation that prioritises career development, personal growth, and lifelong learning. Daily Responsibilities : Providing level 1 and 2 support to users of the D365 Finance and Operations system … Supporting in key DevOps processes Helping to support key finance system processes including Order to Cash, Procure to Pay, Record to Report, and Source to Pay To be considered for this role, you'll need to have : Experience providing 1st line support to D365 Finance and Operations systems more »

Junior It Support Analyst SUMMARY : This role will support Global PRGX employees with hardware, software and technical troubleshooting. The ideal candidate will have a strong understanding of computer hardware and software, excellent problem-solving skills, and a customer-oriented approach. JOB DUTIES & RESPONSIBILITIES: Provide technical support to end users via phone, email, chat, or in-person. Approach support with a customer-centric attitude from the perspective of the end user. Availability to be onsite in our Manchester UK location five days a week. Troubleshoot Windows and Mac computers, applications, hardware, peripherals, and related issues … Creating and tracking tickets using JIRA to resolve within defined SLA Troubleshoot and support proprietary applications. Troubleshoot and support 1st level networking and connectivity related issues. Work cross-functionally with other support organizations to ensure customers’ satisfaction and bring closure to open issues. Troubleshoot problems and determine more »

Application Support Analyst Hybrid/Manchester £30,000 - £35,000 About the Role: Are you a Service Desk enthusiast with a passion for delivering exceptional customer service? Do you enjoy solving problems, sharing your knowledge, and want to grow your skills beyond the desk? Join our clients dynamic … Support Team as an Application Support Analyst and be a vital part of supporting end clients and customers with their use of our clients leading SaaS platform. Key Responsibilities: Serve as the first point of contact for customers, providing top-notch support. Proactively identify and resolve issues … of incidents to prevent recurrence. Collaborate with 3rd Line Application or Infrastructure teams to escalate complex issues. Contribute to service improvements and optimise our support processes. Key Requirements: Experience in a Service Desk environment, managing incidents and requests per SLAs. Strong problem-solving skills with a proactive approach to more »