well with IT support and project teams. Present confidently to both technical and non-technical audiences. Perform analysis and diagnose IT architecture issues (server hardware, server OS, networking/routing). Broaden scope beyond infrastructure services to support wider team/business deliverables. Follow ITIL basic … basis for third-line issues. Technical/Management Knowledge Microsoft Cloud services (Azure/AD/O365) Wide Area Network solutions Operating systems (WindowsServer2012, 2016, 2019, 2022) Hardware (server, SAN, switches, wireless) Microsoft: (AD, GP, DNS, DHCP, DFS, RDS, NPS more »
general day to day IT Support within the school, It is essential you hold a valid DBS. Good knowledge of desktop technologies for Windows 7 through to Windows 10 support 1st and 2nd Line Microsoft Office 2010/2013/2016/Office365 Maintenance and troubleshooting … diagnose faults and find solutions. Ability to maintain strong relationship with customers Able to follow agreed procedures and documentation User administration of MicrosoftServer 2008/2012/2016 User administration of Exchange 2010/2013/2016/Office365 A base understanding of networking protocols more »
experience of supporting on site staff face to face/phone Experience of installation, configuration and troubleshooting of systems, network, and hardware issues. Windows 7/10 desktop support Microsoft Office/365 Active Directory administration Some general networking skills to include TCP/IP Desirable Previous experience … setting up and supporting Audio Visual [AV] equipment WindowsServer2012/2016 Anti-virus and backup solutions SharePoint Telephony & Mobile Devices MS Office 365 CRM software Further networking skills - TCP/IP, DNS, firewalls, switches, routers, etc. Any suitable certification, Microsoft, ITIL, PRINCE2 more »
Bolton, Greater Manchester, Hunger Hill, United Kingdom
Jobwise Ltd
would LOVE to hear from you if you have the following Skills and Experience: · Previous experience in a managerial role · Able to use Windows 10 and above, Mail Server and Microsoft Office packages · Knowledge of networks and their components · Knowledge of antivirus, firewalls and access controls … Previous experience installing and configuring WindowsServer 12 and above · Able to work well under pressure What's in it for me as a Helpdesk Manager: · Salary of £23,000 to £25,000, depending on experience · 23 days holiday plus bank holidays · Free onsite parking · Pension more »
