in at least 4 technical disciplines as defined by the Knowledge Skills Framework Document Desirable Experience of supporting a Virtual Environment. Citrix XenDesktop/XenApp experience Supplier management experience Large scale LAN knowledge VMware knowledge Windows 2003/8/12/16/19 Server knowledge SKILLS Essential more »
and KPI timescales Taking ownership of requests and managing through to resolution Performing user and server related administration Supporting Windows Desktop 10-11, CitrixXenApp/XenDesktop. Desktop PC, Terminal and Laptop support, Mobile device and Printer support. Local Area Networking support including local cabling/patching to switches. more »
support in a professional services environment, with a minimum of 1+ years of related experience. - Support users within a Windows Desktop 10 and CitrixXenApp/XenDesktop environment. - Configure Active Directory user accounts and permissions. - Utilize and support Microsoft Office Suite, including Outlook, Teams, Word, and Excel. - Demonstrate an … 1+ years of hands-on IT support experience in a professional services environment. - Proficiency in supporting users within a Windows Desktop 10 and CitrixXenApp/XenDesktop environment. - Experience with Active Directory user configuration. - Strong proficiency in Microsoft Office Suite (Outlook, Teams, Word, and Excel). - Familiarity with Local more »