you enjoy a varied role, as IT Operations Engineer, you will play a critical role in ensuring the smooth running of IT services, driving continuous improvements, and enhancing operational efficiency. This is a 100% hands-on position where you will be responsible for IT service management, infrastructure, security, and … management, and cloud technologies. Proven ability to manage external vendors and IT contracts effectively. A proactive, problem-solving mindset with strong team-building and continuousimprovement skills. Desirable Qualifications: ITIL, Cisco Networking such as CCNA, or Microsoft certifications. What’s in It for You? Salary: Up to More ❯
be getting up to on a day-to-day basis: Are you a seasoned professional with a knack for solving complex problems and driving continuousimprovement? Were looking for a Senior Problem Manager to lead the way in resolving the underlying causes of incidents and minimising their … regular reports, analysing SLA performance, KPIs, and trends to drive service quality improvements. Collaborate Across Functions:Work alongside Incident Management, Change Enablement, and ContinualImprovement teams to ensure seamless service delivery. Stay Ahead of Industry Trends:Keep up with industry best practices, bringing new ideas and processes to … members of client organisations. Demonstrated abilityto manage multiple tasks, prioritise effectively, and meet SLAs and KPIs. Experience in Service Managementand a passion for driving continuous improvement. Ability to explain technical issuesin a clear and accessible way, making complex problems understandable to non-technical stakeholders. Excellent leadership qualitieswith the ability More ❯
mansfield, midlands, united kingdom Hybrid / WFH Options
Littlefish
Investigate and resolve incidents with clear, evidence-based thinking. Support and Improvement:Address requests, implement changes, assist fellow engineers, and participate in continuousimprovement activities. What Were Looking For: Experience:Must have at least 1 years experience in a similar role Intune & MDM Expertise:Proficiency More ❯