2 of 2 Permanent Customer Engagement Jobs in Mansfield

Data & AI Presales Architect you will be responsible for leading pre-sales engagements, supporting sales efforts, and designing modern Data & AI solutions tailored to customer needs. This role bridges business requirements and technical solutions, ensuring that proposed architectures align with best practices, scalability, and business objectives. Additionally, the role … includes involvement in project work, contributing to solution implementation and delivery. Responsibilities Lead pre-sales engagements, including customer meetings, workshops, and proof-of- concept (PoC) demonstrations. Design scalable and efficient Data & AI architectures, ensuring alignment with customer goals and industry best practices. Develop and present proposals, estimates, and … trends in Data, AI, and cloud platforms. Engage with customers throughout the sales and delivery lifecycle, ensuring clear communication and follow-ups. Maintain strong customer relationships by proactively addressing concerns and providing ongoing support. Duties Engaging in technical discovery sessions with customers. Developing high-level and detailed technical designs. More ❯

Ownership: Manage the OKRs for the Score and Report domain, ensuring alignment with business goals and overall responsibility for performance of the domain. Driving Engagement and Growth: Implement strategies to increase customer engagement, upsell premium offerings, and improve retention through innovative and valuable features. Qualifications Product Leadership … a leadership role, with extensive product experience, driving product success. Consumer focus: Deeply consumer-obsessed, with a strong commitment to understanding and solving genuine customer problems. You will have created product experiences that meet the real needs of our customers, ensuring that their satisfaction and success are at the … team to achieve excellent outcomes. Strategic Vision: Demonstrated experience in developing and implementing a product vision and strategy that drives business growth and enhances customer satisfaction. Stakeholder Influence: Experience managing and influencing a wide range of stakeholders, including senior executives and cross-functional teams. Commercial Acumen: Strong understanding of More ❯