role you will collaborate closely with stakeholders to design and deliver tailored customer service solutions that drive business outcomes and elevate the overall customer experience. By leveraging your analytical skills, you will identify areas for process improvement and implement efficient, scalable solutions to optimize customer service operations. Your Profile Proficiency in implementing enterprise SaaS based Social Relationship Platform … and flow, content classification, and content management methods and systems. Ability to configure Sprinklr changes of high quality in line with Business requirements. Knowledge of various Sprinklr modules e.g. Social Media Management, Messaging, Email Management, Voice Channel, Omnichannel Routing, Analytics and Reporting, and Agent Desktop. Proven experience in implementation of architectures integrating Sprinklr with other systems in the Marketing … Modern Care's technical components and administrative features. Experience in integrating customer service platforms with external systems (e.g., CRM, ticketing systems). Strong analytical and problem-solving skills. Excellent communication and stakeholder management skills. Ability to manage multiple projects simultaneously and prioritize tasks effectively. Experience with Agile project management methodologies. Strong technical documentation skills. Ability to troubleshoot technical issues and More ❯
Mansfield, Nottinghamshire, East Midlands, United Kingdom
In Technology Group Limited
network technologies. Strong troubleshooting skills with a calm, solutions-focused mindset. Previous experience mentoring or guiding junior team members. ITIL Foundation certification (desirable but not essential). Excellent communication and customer service skills. Full UK driving licence and access to a vehicle (occasional site visits). Working Hours: 35 hours per week, Monday to Friday (shifts between More ❯
as infrequent onsite support, including heavy interaction with end-users in diverse computing environments. Thrive is looking to hire individuals who demonstrate technical proficiency, have strong verbal and written communicationskills and have the desire to learn and be involved in all aspects of IT. Thrive provides a unique work environment for ambitious individuals through an unparalleled diversity of … newly created service tickets Prioritize tickets created Follow Thrives’ best practices for escalating tickets to Tier 2 engineers Communicate steps taken during troubleshooting and resolutions through clear non-technical communication Demonstrate the correct level of urgency while resolving client incidents Resolution of incidents/requests related to, but not limited to the following: Mail Application/Office 365 issues Client … convey to non-technical people Passionate about delivering excellent customer service Must be able to work effectively in a team environment as well as alone Excellent written and oral communicationskills Willingness to travel if needed to clients in the Greater Boston area Other Preferred Technical Knowledge In depth knowledge of Windows OS (7, 8.1, 10, etc.) Experience with More ❯
in scouting vendors and negotiating commercials (including cost-benefit/trade-off analysis) • Proven success in delivering products and services in a high growth environment. Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations … and drive actions. • Strengths in problem solving, issue-resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask • Strong verbal and written communicationskills with a demonstrated experience engaging and influencing senior executives. • Demonstrated ability to understand and discuss technical concepts, manage tradeoffs and evaluate opportunistic new ideas with internal and external … commerce, program management, including experience working in a fast-moving large business/Ecommerce. · Bachelor's degree in Computer Science, Business, or a related field. · Exceptional written and verbal communicationskills with the ability to create compelling positioning/messaging strategy and present complex information clearly and concisely. · Strong analytical and quantitative skills with the ability to use More ❯
have demonstrated the ability to build customized logistics solutions, drive process improvement, standardize procedures and eliminate the root cause of defects within current systems. This job will require strong communicationskills while having the ability to work independently in a high pressure, and often ambiguous, work environment. Passion and drive for customer service is a must. The candidate must … root-cause analysis as needed. Lead initiatives to identify and eliminate root causes of defects in order to reduce defects and improve the delivery experience for Amazon customers. Excellent communication, both verbal and written to regularly provide business updates during daily/weekly/quarterly reviews. Communicate with stakeholders to share regular updates, resolve blockers and deliver programs/initiatives More ❯
for remote client support, including heavy interaction with end-users in diverse computing environments. Thrive is looking to hire individuals who demonstrate technical proficiency, have strong verbal and written communicationskills and have the desire to learn and be involved in all aspects of IT. A Systems Engineer will be taking escalation tickets from Technical Support Engineers as well … as maintaining communication with the client throughout the technical troubleshooting process. Primary Responsibilities: Ability to handle diverse computing environments in a wide cross section of business environments. Analyze and document an unfamiliar client/server and network environment while assessing the quickest path to resolution. Perform rapid analysis of workstation/server level incidents and consistently demonstrate the ability to … for escalating tasks from Technical Support Engineers Escalate when necessary to Systems Administrator for further review/troubleshooting. Communicate steps taken during troubleshooting and resolution through clear non-technical communication, or by utilizing the appropriate level of technical verbiage. Demonstrate the correct level of urgency while resolving client incidents. Resolution of incidents related to, but not limited to the following More ❯
have demonstrated the ability to build customized logistics solutions, drive process improvement, standardize procedures and eliminate the root cause of defects within current systems. This job will require strong communicationskills while having the ability to work independently in a high pressure, and often ambiguous, work environment. Passion and drive for customer service is a must. The candidate must More ❯
Mansfield, England, United Kingdom Hybrid / WFH Options
PKF-Francis Clark Chartered accountants & business advisers
Social network you want to login/join with: PKF-Francis Clark Chartered accountants & business advisers Location: Mansfield, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 86b04ce775bb Job Views: 13 Posted: 18.06.2025 Expiry Date: 02.08.2025 col-wide Job Description: In a nutshell We are offering a varied role that blends front-line … and make a difference to colleagues right across the business. You’ll be part of a growing and supportive organisation, one that invests in developing not only your technical skills but will also help you to take your career to where you want it to, with progression opportunities for ambitious candidates. You’ll be joining a friendly team of … IT projects and roll-outs About you To be successful in this role, you will: Have good people skills, be confident and always willing to help Have excellent communicationskills including a good phone manner and a clear writing style Be organised and accurate when dealing with data and software In addition, you will have knowledge, experience and More ❯
Mansfield, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Artificial Intelligence Engineer, mansfield col-narrow-left Client: Digital Waffle Location: mansfield, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: A well-funded, high-growth tech company is building the next generation of … infrastructure (preferably AWS), and modern APIs Experience with relational and NoSQL databases (e.g. PostgreSQL, MongoDB) Problem-solver who can reason about complex systems and deliver clean, scalable code Excellent communicationskills and ability to collaborate across technical and non-technical teams Nice to Have Hands-on experience with agentic workflows or autonomous AI systems Background in data engineering or More ❯
with clients to understand business requirements and recommend suitable solutions. Document processes, configurations, and procedures to ensure knowledge sharing. Stay updated with the latest cloud technologies and trends. Key Skills & Experience: Solid experience in Microsoft 365 administration and troubleshooting. Strong understanding … of cloud infrastructure (Azure preferred) – deployment, configuration, and management. Demonstrated experience in 3rd line support across a variety of IT systems. Experience with server, network, and storage technologies. Good interpersonal and communicationskills – comfortable working directly with clients. Experience in an MSP environment is highly desirable. Desirable (Not Essential): Relevant certifications (Microsoft, CompTIA, etc.) Knowledge of backup and disaster More ❯
ticketing systems and live chat. Diagnose and resolve technical issues. Guide customers through troubleshooting processes. Escalate complex problems to higher-level support when necessary. Qualifications: Excellent written and verbal communication skills. Strong interest in technology. Passion for delivering exceptional customer service. We do holidays a bit differently too: You get 33 days including bank holidays with the ability to use More ❯
Mansfield, Nottinghamshire, East Midlands, United Kingdom
Imperium Recruitment Ltd
Distribution Centres globally! As an Automation Support Engineer you will need to be confident mechanically, electrically and have a solid understanding of Beckhoff PLC with high level fault finding skills and the ability to implement upgrades and make modifications. Working with the dynamic and established team you will play a critical role in ensuring the smooth operation and maintenance … resolve complex issues. Provide technical support with modifications, maintenance, upgrades for existing safety and PLC Control Systems. Carry out system check on PLC/HMI/SCADA systems. Qualifications, Skills and Experience of an … Automation Support Engineer (Controls) Engineering Apprenticeship, HNC/ONC Experience with fault finding and making modifications to Siemens PLC Excellent problem-solving skills and attention to detail Strong communicationskills, both written and verbal. Experience of Variable Speed Drives, Motors, and Safety Circuits Experience fault-finding on industrial networks including Asi and Profibus. Salary and Benefits of a More ❯
be required to follow all existing processes and working practices, contributing suggestions to their improvement Working as part of a multidisciplinary team, the successful software engineer will have good communicationskills and a can-do attitude. A genuine passion for innovative technology will be advantageous. This opportunity will enable the successful candidate to gain valuable knowledge of industrial controls More ❯
Social network you want to login/join with: Switchgear Electrical Technician, mansfield col-narrow-left Client: Location: mansfield, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Switchgear Electrical Technician – Nottingham – £37,000 + OT + Benefits - Permanent The primary purpose of … certification (BS 7671). NVQ Level 3 or similar qualification in Electrical Engineering – advantageous. Competence using hand and power tools in an industrial environment. Team-oriented mindset with good communication and problem-solving skills. How to apply: To apply for this excellent opportunity, please send your CV or contact Rob Hutchings at 02392 314679. #J-18808-Ljbffr More ❯