1 of 1 Permanent Use Case Jobs in Mansfield

in the day to day operations at Amazon. The team is also responsible for reducing the cost to serve or operational expense for a case, by automating wherever possible and optimizing the experience where manual interventions are needed. The team leverages CRM tools developed inhouse by Amazon to deliver … about business and technical challenges and communicate recommendations to senior leadership. Key job responsibilities 1. Requirements Gathering - Develop business requirement documents by gathering use-cases and work with engineering and science teams to build required features. 2. Project Management - Own and lead initiatives for operations productivity improvement from … users. Collaborate closely with Engineering team on release scope, considering team capacity, business roadmap, and any backlog. 5. Change Management - Understand change and use change management strategies and tactics to support projects. Implement effective change management strategies to minimize disruption and ensure stakeholder buy-in, establish and track More ❯