Customer Platform Support and Implementation
- Hiring Organisation
- MW recruitment
- Location
- Market Harborough, Leicestershire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £45,000 - £55,000 per annum
join the team and help deliver a smooth experience for customers using our payments platform. This is a hands-on role combining customer onboarding, platform administration, payments operations, and customer support . You’ll work closely with customers and internal teams to ensure new accounts … organised, comfortable working with systems and processes, and confident communicating with customers. Key responsibilities Manage and coordinate the end-to-end customer onboarding process , from initial setup through to account activation. Guide customers through platform configuration, requirements, documentation, and key processes. Provide day-to-day customer support ...