Senior IT Support Analyst
Marlborough, Wiltshire, England, United Kingdom
IMT Resourcing Solutions
Windows/macOS) Team Management & Leadership Lead and mentor a small team of engineers (2–4 people) Oversee ticket queues, ensure SLAs are met, and allocate workload effectively Provide coaching, training and feedback to the support team Act as a point of technical leadership and accountability across the service desk Documentation, Process & Communication Review and improve internal documentation and technical More ❯
Employment Type: Full-Time
Salary: £30,000 - £35,000 per annum
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