1 of 1 Permanent Help Desk Coordinator Jobs in Marlow

ensuring jobs are progressed efficiently from initial instruction through to completion. This role would suit someone with previous experience within a Helpdesk, Service Desk, Facilities Management or Maintenance environment who is comfortable managing multiple priorities and providing excellent customer service. Key Responsibilities Act as the first point of contact … service standards. Escalate delays, issues and potential SLA breaches. Support job closure, reporting and administrative processes. Skills & Experience Previous experience within a Helpdesk, Service Desk or Facilities Management environment. Experience using CAFM systems. Strong customer service and communication skills. Experience coordinating maintenance works, engineers or subcontractors. Excellent organisational skills ...