2 of 2 Permanent ITSM Jobs in Marlow

Oversight - Lead and manage technical and operational teams responsible for the ongoing delivery and support of enterprise software in the public cloud.Customer Escalations and ITSM - Manage escalations, both customer-facing and internally, to drive timely and satisfactory resolutions.Ensure all applicable security policies and processes are followed to support the organization ...

complexity or urgent tasks, configure and debug mid-tier software, manage container-based applications, and develop tools for SAS and third-party software.Apply IT Service Management best practices for change, incident, and problem management, while creating and maintaining service documentation including runbooks, knowledge base articles, and wiki content.Exceptional customer service ...