1 of 1 Permanent Knowledge Management Jobs in Marlow

work collaboratively with customers, analysts, developers, and implementation team members to deliver world class SAS service. You will leverage your deep technical skillset and knowledge to provide technical leadership, guidance, and support for customer engagements through implementation and configuration to production release into operations. You will partner with a … You will build the foundation for ongoing reliability by defining key performance metrics aligned to the customer's success criteria. Through documentation, automation, and knowledge management, you will enable global teams to respond quickly and efficiently to operational incidents. You will support the team with training, expertise, mentoring … complexity, increased urgency, or the potential for reduced effort or cost Ensure SAS Cloud standards and best practices are adhered to and validated Provide knowledge transfer for larger team related to their customer engagements and/or key technology areas Deliver excellent customer service using a customer first and More ❯