2 of 2 Permanent SaaS Jobs in Martock

spend is no longer just AWS, Google Cloud and Azure. Our customers now run a large and growing share of their technology spend through SaaS platforms, data clouds and AI vendors - and every one of those vendors is an integration that brings another slice of their spend into view. … them Strong knowledge of software engineering practices, design patterns and architectural principles Demonstrated passion for creating high-quality web/SaaS apps Excellent communication skills in English, both written and verbal Self-organized, goal-oriented and self-motivated; confident, thorough and tenacious Bonus Points Experience building integration platforms or extensibility ...

Operations. Ema’s customers do not run demos. They replace mission-critical, manual business processes with agentic AI systems that operate across multiple SaaS tools, APIs, and human-in-the-loop workflows. In this world, support is not reactive . Support is production reliability, trust preservation, and system learning . … both customer urgency and engineering quality 7. Required Qualifications 6–9+ years in senior technical support, reliability, or production engineering roles Experience supporting enterprise SaaS platforms in production Strong understanding of: APIs and integrations Distributed systems Logs, traces, and diagnostics Experience handling escalations and incidents Customer-facing experience with senior ...