7 of 7 Permanent Customer Service Jobs in Merseyside

forefront of using technology to enhance the business services and products. Your primary role as an IT Support Apprentice is to deliver excellent technical on-site support with outstanding customer service to all users across the business. Responsibilities: Deliver excellent customer and technology services via the Service Desk channels Use service monitoring tools to aid … problem solving and service delivery Use automation where possible to support the automatic resolution or mitigation of issues Support, develop and co-ordinate the effective functioning of business applications Contribute to the planning of application scalability, configuration changes and releases Providing virtual support for staff working remotely as well as on-site. Interact with internal teams and 3rd party … vendors as appropriate as part of the supply/delivery/support chain Handle escalated Service Desk tickets, incident management and service requests as appropriate Contribute to and resolve escalated customer, supplier, and vendor issues Develop and demonstrate an understanding of customer and business needs Participate and assist in driving the knowledge management process Participate in More ❯

target of your sector and the pipeline development to enable future growth. Develop and drive the sector sales strategy in collaboration with marketing, across all sales channels and all customer sizes. Strong matrix management with key internal stakeholders to drive growth and an effortless customer experience across all channels. Collaborate with group commercial team and regional leads to … optimise sales resources and performance. Commercial contribution towards the wider strategic business objectives and projects. Champion the customer to ensure an outstanding customer experience. Knowledge & Experience Proven track record of successful management of sales and EBITDA delivery within a sales environment. Background in Oil & Gas/Training Sales is beneficial Excellent understanding of the marketing, competition and customers … in a given sector Proven track record of developing high performing sales tasks Extensive experience of delivering successful sales presentations Experience of identifying, growing and managing excellent customer relationships Experience of developing and executing a sector sales strategy Very high levels of customer focus and commitment to customer service excellence Operated at a strategic sales level More ❯

come into the team. We are looking for someone that has a passion for process, working closely with key experts in other departments including sales, products, commercial, billing and customer service to support all central services, off-boarding, credit approval and maintenance processes. You will be responsible for the management and delivery of customer off-boarding across … the collaboration sector. Working with service and sales teams to provide a tailored approach and ensure every project is delivered to the customers' needs. Working to evolve our service delivery standards, adapting, and improving our processes to ensure we add value, exceed expectations, and set us apart in the marketplace. What you'll do Support with the management … within the Central Services and Off-boarding Team Work with relevant areas of the business to ensure that all work is managed and delivered effectively, ensuring the best possible customer experience Maintain an ethos of continual improvement to ensure that all processes and tasks are being delivered in a time and cost-effective manner Liaise with the Central Services More ❯

very well respected and successful MSP who are expanding. To be successful in this role you will have at least 2-3 years working within an MSP on the service desk and at least 12 months as a 2nd line engineer. You will have excellent customer service and telephone skills, demonstrable trouble shooting and diagnostic skills both More ❯

very well respected and successful MSP who are expanding. To be successful in this role you will have at least 2-3 years working within an MSP on the service desk and at least 12 months as a 2nd line engineer. You will have excellent customer service and telephone skills, demonstrable trouble shooting and diagnostic skills both More ❯

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £26k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯

review- 25 days’ holiday plus Bank Holidays- Ongoing training and skill development- Workplace pension- Company sick pay (after 3 months probationary period)- Private Health Insurance after one year of service - Free membership with the gym next door to the company This is an exciting opportunity for an IT graduate with a solid grasp of networking to embark on an … yourself in the latest advancements in intelligent security systems, read on and apply today. The Role As an IT Support Engineer, you’ll provide technical assistance and high-quality service to customers using our security systems.Following initial training, you’ll liaise directly with customers, remotely diagnosing and resolving technical issues, handling tickets, providing remote and telephone support to fault … find and resolve problems.You’ll also be involved in product testing, customer onboarding and completing customer system health checks. Additionally, you’ll configure, maintain, optimise and update customers’ camera systems, maximising uptime and maintaining continuity of service. About You To be considered as an IT Support Engineer, you will need:- An IT degree, or, at a minimum, an More ❯