13 of 13 Permanent Customer Service Jobs in Merseyside

Bank Holidays- Ongoing training and skill development- Workplace pension- Company sick pay (after six months probationary period)- Private Health Insurance after one year of service- Free membership with the gym next door to the companyThis is an exciting opportunity for a proactive sales support or customer service … Role As a Sales Support Administrator, you will support the smooth running of the sales process, ensuring customers receive a high standard of service from order to delivery.Specifically, you will manage customer orders from processing through to fulfilment and invoicing, while arranging product shipments and tracking deliveries. ...

Bank Holidays - Ongoing training and skill development - Workplace pension - Company sick pay (after six months probationary period) - Private Health Insurance after one year of service - Free membership with the gym next door to the company This is an exciting opportunity for a proactive sales support or customer service … Role As a Sales Support Administrator, you will support the smooth running of the sales process, ensuring customers receive a high standard of service from order to delivery. Specifically, you will manage customer orders from processing through to fulfilment and invoicing, while arranging product shipments and tracking deliveries. ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Field Service Technician (Hardware Break/Fix) Liverpool Location: Liverpool Skill Level: Level 2 Technician Start Date: asap Travel Requirement: Up to 50%+ daily travel Pay : £150.00 Role Overview We are seeking an experienced Field Service Technician to provide hardware break/fix support … deskside support and requires hands-on hardware diagnostic and repair experience. The successful candidate will work independently in the field, traveling to customer sites to troubleshoot, diagnose, repair, and maintain IT hardware equipment. Key Responsibilities Perform diagnostics, troubleshooting, and repair of HP and Lenovo desktop and laptop hardware. Conduct ...

Field Service Technician (Hardware Break/Fix) Liverpool Location: Liverpool Skill Level: Level 2 Technician Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now. Start Date: asap Travel Requirement: Up to 50%+ daily travel Pay : £150.00 Role Overview … seeking an experienced Field Service Technician to provide hardware break/fix support for HP and Lenovo laptops and desktops across the LE, CV, and B postal regions . This role is not deskside support and requires hands-on hardware diagnostic and repair experience. The successful candidate will work ...

Client Response Team Operator/Help Desk Coordinator Location: Haydock Salary: £27,500 per annum Our client,Facilities Management (FM) service provider, is seeking a proactive and customer-focused Client Response Team Operator. Working across multiple contracts including retail, fast food, nurseries, energy providers, and MOD sites, they … effective response for a range of clients across the UK. Youll coordinate engineers, manage workloads, and maintain excellent communication to deliver high-quality service around the clock. Key Responsibilities Act as the first point of contact for clients, logging and managing maintenance queries. Use the in-house CAFM system ...

Title: Network Engineer Location: Northwest Salary: Competitve Type: Permanent Sector: Public Sector Job Description We are looking to recruit a highly service focused 2nd line technical support engineer to provide remote and occasional on-site support for customers’ network infrastructure. Therefore the successful candidate will need to be based … firewalls, and access points. Responsible for: 2nd line technical support of LAN, WAN, Wi-Fi and Security networks. Fault finding through to resolution and customer satisfaction. Producing documentation, reports and diagrams plus record keeping. Technical installation, testing and support delivering data services. Experience in an ITSM toolset essential Service ...

with wider technical teams. Maintain accurate documentation and assist with onboarding/offboarding processes. Support IT projects, including migrations and system upgrades. Deliver excellent customer service while adhering to security best practices. Key Skills & Experience Minimum 2 years’ experience in an MSP environment. Strong knowledge of Microsoft ...

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: A competitive basic ...

Junior Data Engineer to join their team, to support with their existing infrastructure and projects! What you’ll be doing: Helping analyse customer service data to generate actionable insights Supporting the migration from a traditional data warehouse to Microsoft Fabric Building and maintaining ETL processes, reports (Power ...

hubs in Glasgow or Reading. SC Clearance eligibility is required. WhatsonOffer Basesalaryupto £90,000 Carallowance Performance-basedbonus Flexibleremoteworkingwithoccasionalhybridtravel Generouspensioncontributionsandacomprehensivebenefitspackage KeyResponsibilities Architect,design,andimplementrobustDynamics365CEsolutions(Sales,CustomerService,Marketing,PowerPlatform) Leadtechnicalarchitecturethroughthefullprojectlifecycle IntegrateDynamics365withAzureservicesandthird-partyplatforms Developcustomplugins,PowerAutomateflows,andmodel-drivenapps Providetechnicalleadershipandmentordeliveryteams Ensurescalability,security,andqualityacrosscomplexsolutions Conductworkshopsandtranslatebusinessrequirementsintotechnicaldesigns AboutYou Hands-onexperiencewith Dynamics365CE andthePowerPlatform Proventrackrecorddesigningenterprise-scaleCRMsolutions,integratedwith Azure ExperienceworkingwithREST/ ...

role in keeping our CRM activity running smoothly and effectively. Youll take ownership of email deliverability, domain reputation and the technical build behind our customer journeys. Youll also support the wider team with data, insight and day-to-day Salesforce needs, helping us deliver relevant, personalised and reliable communications … automated, always-on programmes with journey setup and ongoing maintenance. Manage campaign insights from start to finish, including counts, selections, analysis and recommendations. Build customer journeys in Salesforce, including data extensions, dynamic content, testing and scheduling. Act as a Salesforce admin, helping users troubleshoot issues, training new starters ...

help Estate Agents fully maximise their investment by transforming raw data into meaningful insights and actionable dashboards. Our offering combines: A self-service analytics platform hosted on Tableau Tailored onboarding Ongoing training and product support Customisation and data-driven performance insights ALL ABOUT THE OPPORTUNITY As an Account Manager … will play a pivotal role in delivering an exceptional client experience throughout the customer lifecycle. This is a client facing role responsible for managing ongoing relationships, ensuring product adoption, driving satisfaction, providing first-line product support and identifying opportunities for renewals and upgrades. You will be proactive, commercially aware ...