Experience Knowledge of ITIL Processes Strong knowledge of Microsoft 365, Active Directory, Windows Server, networking (LAN/WAN/Wi-Fi), and virtualisation technologies. Experience with ICT servicemanagement (ITSM) systems and ITIL frameworks Leadership and team management Minimum 57 years of experience in ICT support, including at least 2 years in a supervisory or team lead role. Demonstrable experience More ❯
leading on product configuration, integrations, service upgrades and best-practice processes. You will bring deep knowledge of IT support functions, with experience across tools such as Identity Access Management, ITSM, and Microsoft enterprise technologies. Whilst not essential, knowledge of SailPoint or ServiceNow would be highly advantageous. You will also ensure effective allocation of work within your team, fostering a culture More ❯
leading on product configuration, integrations, service upgrades and best-practice processes. You will bring deep knowledge of IT support functions, with experience across tools such as Identity Access Management, ITSM, and Microsoft enterprise technologies. Whilst not essential, knowledge of SailPoint or ServiceNow would be highly advantageous. You will also ensure effective allocation of work within your team, fostering a culture More ❯
leading on product configuration, integrations, service upgrades and best-practice processes. You will bring deep knowledge of IT support functions, with experience across tools such as Identity Access Management, ITSM, and Microsoft enterprise technologies . Whilst not essential, knowledge of SailPoint or ServiceNow would be highly advantageous. You will also ensure effective allocation of work within your team, fostering a More ❯
UI policies, ACL's, data policies, UI scripts Lead and participate in development effort of solutions in three (3) or more of the following specializations: -ServiceNow Mainline Application(s) (ITSM, ITBM, CSM, HR, ITOM, or other additional products) -Service Portal (HTML, CSS, AngularJS, SASS, Bootstrap) -Custom Application Development (Scoped Applications) -3rd Party Integrations Development (REST, SOAP, MID Servers, or More ❯
We're partnered with a leading digital transformation consultancy to hire an experienced ServiceNow Technical Lead to support enterprise-level delivery projects across ITSM, ITOM, and custom ServiceNow applications. Role Overview: You'll take ownership of the technical direction, design, and delivery of ServiceNow solutions. The role involves leading development teams, working closely with architects and project managers, and ensuring … best practice and customer requirements. Key Responsibilities: Lead technical design sessions and oversee solution implementation Act as the primary technical authority on ServiceNow development Provide hands-on expertise across ITSM, ITOM, and custom applications Collaborate with business and technical stakeholders to define requirements Ensure quality assurance, code reviews, and adherence to platform governance Guide and mentor development teams to deliver … Skills & Experience: Proven experience as a ServiceNow Technical Lead or Senior Developer Strong understanding of ServiceNow architecture and module configuration Expertise in scripting (JavaScript, Glide, APIs, IntegrationHub) Experience with ITSM and ITOM modules (CMDB, Discovery, Event Management) Excellent stakeholder communication and leadership ability ServiceNow certifications (CSA, CAD, CIS – ITSM/ITOM) are advantageous Contract Details: Remote UK 6-month initial More ❯
