Liverpool, Merseyside, North West, United Kingdom Hybrid / WFH Options
Charles Simon Associates Ltd
experience working within CRM projects Ability to create and run Reports within ideally PowerBi and/or SSRS SQL Database knowledge Strong Stakeholder Management skills Start date is ASAP for the Systems Analyst The Systems Analyst will be responsible for: Leading in translating business and functional requirements into … and the Business Analysts Dealing with 3 rd party suppliers and stakeholders when needed Leading on the full project lifecycle which will normally include System and Process design, build, testing, training, system documentation and post go-live support and ongoing system administration and user support. Supporting the … Business Systems Manager to deliver on project deadlines and ensure that any improvements to Applications and InformationSystem processes are kept up to date and properly documented. Supporting the Business Analysts in writing up any functional/technical specifications and any project documentation. Configuring core systems in more »
Liverpool, Merseyside, North West, United Kingdom Hybrid / WFH Options
BDO
that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team … achieve individual and collective success Provide customer centred support adhering to BDO Quality service level agreements to provide call handling, ticket and incident management, escalation and first line investigation and resolution in line with ITIL standards and agreed KPI measurements Ensure troubleshooting steps are followed consulting documentation, knowledge … base, various support systems and appropriate websites Ensure regular ticket updates to manage customer expectations Ensure that all calls logged contain detailed information regarding the issue/request, along with troubleshooting steps taken prior to escalating Report to Service Desk Management on Team Performance Actively seek more »
Southport, Merseyside, North West, United Kingdom Hybrid / WFH Options
Adaptable Recruitment
and practices ensuring the needs of the business are met Work co-operatively and maintain effective collaborations, internally and externally Produce accurate KPI information to demonstrate the performance of the team and identify potential areas of risk or improvement. Training, coaching and development of existing team and new … Finance Manager When will interviews be taking place? Interviews will be happening ASAP Ideal experience? 1+ years experience in a P2P role at management level is … essential Must have experience with building new P2P systems Great communications skills to relay key information to other staff Good excel and system skills essential Please apply by clicking apply now and uploading your CV ASAP. For more details contact Nichola Watson more »