2 of 2 Permanent Order Management Jobs in Merseyside

functionalities. 2. Development of Core Features Build key marketplace features such as: User authentication and authorization. Service listings (adding, editing, searching, filtering, etc.). Order management (placing, tracking, completing orders). Payment gateways (integrating secure payment systems like PayPal, Stripe, etc.). Messaging system (real-time chat between … and sellers). Review and rating system. Develop APIs to connect the backend to the front-end and mobile applications. 3. Database Design and Management Design efficient, normalized database schemas to handle: User data. Service listings. Transactions and order history. Reviews and messages. Optimize database queries for performance. … new Laravel features and PHP advancements. Critical Skills (must have). PHP8+ and the Laravel framework. MySQL. Proficiency in Laravel Solid understanding of server management (e.g., Linux, Docker, Nginx/Apache). Knowledge of Agile/Scrum methodologies. Outcome of the Role A smooth and secure platform experience for More ❯

the team, address technical challenges, and optimise workflows to enhance efficiency and service delivery. Additionally, you will handle complex cases and escalations, ensuring smooth order fulfilment and high customer satisfaction. You will drive continuous improvements and will maintain a high-performance team. Responsibilities * Manage the overall workflow and priorities … day activities of the Tech Support team, including Level 2 support, to ensure efficient resolution of customer cases. * Act as a point of escalation. * Order Processing: Manage and track orders through the entire provisioning lifecycle, ensuring deadlines are met. * Project Management: Develop project timelines and ensure milestones are … collaborate with the support team to resolve customer issues efficiently. * Process Improvement: Identify opportunities to streamline provisioning processes and implement best practices. Work with management to develop strategies for improving departmental performance. Skills & Knowledge * Leadership: Strong ability to motivate and guide a team. * Project Management: Excellent skills in More ❯