1 of 1 Permanent Order Management Jobs in Merseyside

Joselyn Search are currently looking for an experienced FM Helpdesk Manager to work on behalf of a National FM service provider based in Liverpool, Merseyside. Reporting into the Senior Management Team and working alongside the existing office team, the successful candidate will be responsible for the overall management of the Helpdesk team, ensuring timely delivery of all planned … bonus Enrolment in company pension scheme Life Assurance Scheme Key duties & Responsibilities Experience operating in the PFI/PPP FM or similar complex facilities services operation where CAFM data management is key to delivering excellence Performance Management of all CAFM and Compliance related activities, including, Statutory Compliance, Operational and Contractual Compliance, SLA Management, KPI Adherence, Management … of record keeping, rectification times, call categorisation and task allocation. Weekly auditing of all Rechargeable Tasks, Trackers & Folders inclusive of damages, lifecycle and general recharges Recruitment, training, and line management of Contract Coordinators Ensure that there is an alignment of processes & resources Create a transparent audit trail for outstanding work and work completed Ensure that all key service specification More ❯