2 of 2 Permanent SIAM Jobs in Merseyside

through the identification of automation opportunities, "shift-left" support opportunities, and proactive monitoring. Governance: Provide day-to-day governance of service partners alongside the SIAM team and support the TechOps senior leadership team as required. Representation: Represent the TechOps Operations team at SAP service reviews, CAB, Problem Reviews and other ...

improve SACM capability and maturity Lead initiatives to enhance CMDB accuracy, automation and usability Support wider IT service transformation and Service Integration and Management (SIAM) environments where applicable The above is only an outline of the tasks, responsibilities and outcomes required of the role. You will carry out any other … stakeholder engagement and influencing skills across a diverse environment Strong ownership mindset with proactive problem-solving and delivery focus Desirable Criteria Experience working in SIAM or multi-supplier environments Experience with service mapping and dependency modelling Experience defining and managing CMDB data quality standards Knowledge of related ITIL processes (Change ...