Permanent SLA Jobs in Merseyside

7 of 7 Permanent SLA Jobs in Merseyside

1st Line Support Technician

liverpool, north west england, United Kingdom
Hybrid / WFH Options
Premier Group
Start: ASAP Responsibilities: Provide tech support for hardware, software, and peripherals. Log support calls, document outcomes, and update users. Resolve calls promptly and within SLA targets. Redirect/escalate support requests as needed. Offer professional and rapid user support. Liaise with colleagues for continuity. Monitor stock of IT peripherals (monitors More ❯
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Systems Engineer

liverpool, north west england, United Kingdom
Hybrid / WFH Options
Search 5.0
support infrastructure solutions across compute, storage, cloud, and virtualization technologies. Ensure 24/7 availability, performance, and operational health of systems, aligned with internal SLA objectives. Lead lifecycle management, capacity planning, and incident resolution for enterprise infrastructure. Partner with Engineering, Architecture, and Security teams to align infrastructure initiatives with business More ❯
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Application Support Consultant

liverpool, north west england, United Kingdom
Getronics
implementing new systems, with ability to understand and maintain/enhancing existing systems Strong problem solving skills Time managed and organised, you can meet SLA’s that are prescribes and take appropriate action to ensure none of them are exceeded. Strong analytical capability Experience in the following: Object-oriented programming More ❯
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SAP SD Vistex Consultant.

liverpool, north west england, United Kingdom
BlueRose Technologies
S/4HANA. Collaborate with Project Managers, Change and Release Management, Configuration Management, Test Management ,and the Service Delivery organization to deliver as per SLA's with Downstream systems along. Ability to work with the business team and understand the requirements and translate them to Functional specification. Works with customer More ❯
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Application Support Team Lead

liverpool, north west england, United Kingdom
Okta Resourcing
support processes in line with ITIL best practices. Scale the Support Team in line with business growth. Report regularly on performance, customer satisfaction, and SLA adherence. And should have experience of: Meeting SLAs/KPIs with fast, effective issue resolution. Maintaining high customer satisfaction and reduced ticket times. Building a More ❯
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Customer Support Engineer

liverpool, north west england, United Kingdom
MarkJames Search
Our client, a leading Software Vendor, is currently hiring for a Customer Support Engineer. The primary purpose of the Customer Support Engineer is to deliver responsive and expert support for intelligent automation and low-code software solutions. Responsibilities Respond to More ❯
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Data Warehouse Manager

birkenhead, north west england, United Kingdom
Hybrid / WFH Options
ShortList Recruitment Limited
Data Warehouse Manager £60,000 Chester ShortList Recruitment are working with an excellent Chester-based client who are recruiting for a Data Warehouse Manager to join their growing team. The Data Warehouse Manager will ensure the data warehouse team is More ❯
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SLA
Merseyside
25th Percentile
£24,250
Median
£24,500
75th Percentile
£30,000
90th Percentile
£33,000