DemandTrendPermanent SLA Jobs in Merseyside

7 of 7 DemandTrendPermanent SLA Jobs in Merseyside

Client Services Analyst

Liverpool, Merseyside, North West, United Kingdom
BDO
resolve support incidents/service requests when received and escalate issues to appropriate teams, whilst ensuring that the BDO IT Client Services team are operating within defined KPI and SLA targets. You will; Provide customer centred support adhering to BDO Quality and service level agreements. Provide call handling, ticket and incident management, escalation and first line investigation and resolution in More ❯
Employment Type: Permanent
Posted:

IT Operations Manager

Liverpool, United Kingdom
Alder Hey Children's NHS Foundation Trust
include: Proactive and Reactive Management : Oversee and manage our server and desktop infrastructure, ensuring everything runs seamlessly. Problem Management : Collaborate with specialist areas to tackle issues head-on, ensuring SLA targets are consistently met. Technical Escalation Point : Act as the go-to expert for resolving technical incidents involving servers, networks, telephony, and desktops. Senior IT Support : Provide top-tier IT More ❯
Employment Type: Permanent
Salary: £47810.00 - £54710.00 a year
Posted:

Senior QA & Project Delivery Manager

Liverpool, England, United Kingdom
Us3 Consulting
goals. Manage UAT, SIT, DR, and NFT activities , ensuring quality and compliance across all test phases. Coordinate with third-party vendors and offshore delivery teams, ensuring consistency, quality, and SLA adherence. Create and maintain KPI dashboards and executive-level reports , providing visibility into testing progress, quality metrics, and risk. Conduct incident analysis and root cause investigations , implementing preventative measures for More ❯
Posted:

Senior QA & Project Delivery Manager

birkenhead, north west england, united kingdom
Us3 Consulting
goals. Manage UAT, SIT, DR, and NFT activities , ensuring quality and compliance across all test phases. Coordinate with third-party vendors and offshore delivery teams, ensuring consistency, quality, and SLA adherence. Create and maintain KPI dashboards and executive-level reports , providing visibility into testing progress, quality metrics, and risk. Conduct incident analysis and root cause investigations , implementing preventative measures for More ❯
Posted:

Patient Support Administrator

Wavertree Technology Park, Liverpool, Merseyside, England, United Kingdom
Hybrid / WFH Options
Solo Search Services
have the necessary skills to maintain a warm friendly atmosphere. You will be expected to work with a “get the job done” attitude to meet the demands of contractual SLA’s Patient availability may result in different combinations of hours typically between 8am and 8pm on a rota basis. Please note; you will not be working these hours every day. More ❯
Employment Type: Full-Time
Salary: £23,000 - £25,250 per annum
Posted:

Care Instillation Operative

Merseyside, United Kingdom
Manpower UK Ltd
have the necessary skills to maintain a warm friendly atmosphere. You will be expected to work with a "get the job done" attitude to meet the demands of contractual SLA's. Patient availability may result in different combinations of hours typically between 8am and 8pm. You will be required to undergo a full DBS check before commencement of employment. Qualifications More ❯
Employment Type: Permanent
Salary: GBP 25,205 - 26,205 Annual
Posted:

Care Instillation Operative

Liverpool, Merseyside, Old Swan, United Kingdom
Manpower UK Ltd
have the necessary skills to maintain a warm friendly atmosphere. You will be expected to work with a "get the job done" attitude to meet the demands of contractual SLA's. Patient availability may result in different combinations of hours typically between 8am and 8pm. You will be required to undergo a full DBS check before commencement of employment. Qualifications More ❯
Employment Type: Permanent
Salary: £25205 - £26205/annum millage, bonus, pension, car allowan
Posted:
SLA
Merseyside
10th Percentile
£24,250
25th Percentile
£24,853
Median
£25,705
75th Percentile
£27,978
90th Percentile
£32,000