9 of 9 Permanent Service Delivery Jobs in Merseyside

Service Delivery Manager We have a truly rare opportunity for an experienced and driven Service Delivery Manager to join our award-winning business, which provides fully managed IT services across Northwest England. We are keen to hear from candidates who not only have proven technical expertise … the next step in their career, take on greater responsibility, and grow into a future leader within the industry. Main Responsibilities for the successful Service Delivery Manager: As the Service Delivery Manager, you will be a key member of the senior leadership team, reporting directly to …/Pre-Sales staff, ensuring they are held accountable for delivering our services to an exacting standard and following our defined processes Continuously improving service delivery systems to enhance efficiency and reduce costs, while maintaining or improving the client experience. Owning the Incident, Request, Change and Escalation processes More ❯

Service Delivery Manager Liverpool (hybrid) Up to £60k Our award-winning client is on the lookout for an experienced Service Delivery Manager to join their forward thinking business. This role is perfect for an experienced, ambitious and enthusiastic Service Delivery Manager who can help … Project/Pre-Sales staff, ensuring they are held accountable for delivering services to an exacting standard and following our defined processes Continuously improving service delivery systems to enhance efficiency and reduce costs, while maintaining or improving the client experience. Owning the Incident, Request, Change and Escalation processes … ensuring high levels of performance, accurate reporting Liaising with clients, managing expectations and handling escalated issues regarding all aspects of IT service delivery to ensure total client satisfaction Maintaining team motivation and engagement to support consistently low staff turnover. As part of the senior leadership team, this role More ❯

rollouts. Department Overview The Deployment department plays a crucial role within Logistics, ensuring the smooth onboarding and operational readiness of engineers and managers within service delivery and network build sectors, with over 1250 service delivery kits deployed and over 80 network build kits deployed within the … simultaneously in a fast-paced environment Prioritise on a continual basis ensuring that key tasks receive the greatest attention Support Stores Operatives to meet delivery targets within Deployment Ability to respond quickly and effectively to changes in a proactive manner Identify shortfalls in internal procedures and use escalation chain … for any procedural risks to the department and delivery numbers Prepare weekly and monthly performance reports to highlight peaks and troughs in areas and send to Deployment Manager to assess accordingly Demonstrate ability to serve as a knowledgeable resource to MJ Quinn management team that provides leadership and direction More ❯

some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing … customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯

E), ICB, community services, suppliers and other external stakeholders in the absence of the Practice Manager. Promote quality and continuous improvement; confidentiality, collaborative working, service delivery, learning and development, and carry out other duties as directed by the practice manager. Ensure Disaster Recovery Plan/Business Continuity Plan … team Solution focused. Desirable Leadership skills and experience within multidisciplinary organisation. Experience at this level within Primary Care setting Strategic thinker Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission … for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Mere Lane Group Practice Address Mere Lane Liverpool L5 0QW Employer's website http://www.merelanegroupractice.nhs.uk/ More ❯

weekly calls, monthly insights, quarterly reviews and project launch meetings • Liaise internally with Client Success Administrators, Account Directors and Co-Founders • Work with the service delivery team to provide information from and to clients • Check accuracy of work and feedback any changes needed prior to it becoming client … actions • Escalate big upsell opportunities to your Account Directors and Co-Founders Qualifications Customer Satisfaction and Customer Retention skills Analytical Skills Relationship Building Customer Service Excellent communication and interpersonal skills Ability to multitask and prioritize effectively Highly organised Experience in B2B tech or sales development industry is desirable but More ❯

weekly calls, monthly insights, quarterly reviews and project launch meetings • Liaise internally with Client Success Administrators, Account Directors and Co-Founders • Work with the service delivery team to provide information from and to clients • Check accuracy of work and feedback any changes needed prior to it becoming client … actions • Escalate big upsell opportunities to your Account Directors and Co-Founders Qualifications Customer Satisfaction and Customer Retention skills Analytical Skills Relationship Building Customer Service Excellent communication and interpersonal skills Ability to multitask and prioritize effectively Highly organised Experience in B2B tech or sales development industry is desirable but More ❯

Snowflake, dbt, and Power BI. You’ll play a central role in driving commercial analytics and insight generation across product analytics, sales performance, and service delivery metrics — developing data products that generate tangible business value. You’ll take the lead in improving data governance across the SME Division More ❯

environmental works within the Utilities division. You will be: Driving sales and developing new business whilst collaborating with our operations teams to deliver seamless service and identify cross-selling opportunities. Acting as the strategic lead for our clients within the Utilities division of our business, ensuring long-term partnerships … and high satisfaction. Driving new client acquisition as well as client retention and revenue growth through relationship management, service excellence, and contract expansion. Monitoring market trends and industry insights to inform business strategies and stay ahead of competitors. Overseeing contract renewals, variations, and change control processes to ensure compliance … great opportunity for a Senior Business Development Manager or Director with proven experience in business development, senior client management, and account leadership within a service sector business or tier 1 contractor. You'll need to be a natural salesperson as well as a successful relationship-builder, confident in liaising More ❯