1 to 3 of 3 Permanent Service Management Jobs in Merseyside

team of application support specialists, always looking to build capability within the team. Demonstrable experience of leading a team acting as part of a service desk and incident operation, working within Service/Operational Level Agreements and Availability. Experience of a risk management and a risk-based … approach to service management. Strong relationship building, influencing, and negotiating skills with Suppliers, Internal IT and wider Business stakeholders. Ability to collaborate with staff at all levels to work either as part of a team or independently as required by the task at hand. Excellent management knowledge and … skills (Example: delegation, influencing, coaching, performance, conflict management). Demonstrable strategic thinking. In depth technical experience working in application development, lifecycle and support operations. Hands on ability to lead, coach, support and delegate technical experience to a team of application support specialists, always looking to build capability within the more »

DOE + Bonus + Benefits Role purpose: This is a customer facing role that would suit someone coming from an existing or previous technical service management role. It is a hybrid role combining customer relationship with solution design development and an overall focus on quality of technical design... more »

an organisation in Liverpool. The role requires an experienced IT leader who can hit the ground running and pick up the day to day management of an IT team of 15. The role will see you acting as the face of IT at a senior level reporting to board … opportunity to join a well-respected institution who are investing in their IT estate. Key Responsibilities Managing the day to day IT operations, including service management. Delivering high quality, user focused IT systems and services to the organisations's user base. Managing 3rd party vendors. Representing IT in meetings … at a senior level. Required Skills/Experience Proven experience in an IT leadership role. Experience of managing day to day operations, including service management. Experience of managing IT teams of between 10 - 20 people. Experience of managing 3rd party vendors, ensuring high levels of service provision. Experience more »