Digital Service Owner
- Hiring Organisation
- NHS Blood and Transplant
- Location
- Barnsley, S75 3FG, London, NW9 5BG, Birmingham, B15 2SG, SW17 0RB, Manchester, M13 9LL, Liverpool, L24 8RB, Bristol, BS34 7QH, United Kingdom
- Salary
- £66582.00 to £77368.00
across multidisciplinary teams. This is a hybrid role, combining home working with travel to NHSBT sites as required. Main duties of the job The Service Owner is responsible for the end-to-end donor experience and strategic vision for a defined NHSBT service. Key responsibilities include: Defining … owning the service strategy, roadmap and development plans to improve donor experience and deliver DASP objectives. Leading cross-functional collaboration to ensure donor needs are translated into organisational priorities and delivery plans. Driving service performance, continuous improvement and strategic development, ensuring alignment with NHSBT objectives. Managing Donor Journey ...