2 of 2 Permanent Support Team Leader Jobs in Merseyside

Technical Support Team Leader Deeside £28K + Pension, Bonus and private healthcare A Technical Support Team Leader is required for our Telecoms client who are based in Deeside. Main Purpose Overseeing the daily operations, ensuring efficient resolution of customer cases … successful candidate will provide leadership, maintain operational standards, and act as the key point for troubleshooting and decision-making. You will guide the team, address technical challenges, and optimise workflows to enhance efficiency and service delivery. Additionally, you will handle complex cases and escalations, ensuring smooth order fulfilment … will drive continuous improvements and will maintain a high-performance team. Responsibilities * Manage the overall workflow and priorities of the provisioning department. * Monitor team performance and provide coaching or support as needed. * Ensure adherence to company standards, policies, and service-level agreements. * Oversee the day-to More ❯

Support Team Lead - Office365, Azure, VMware, Networking - Prescott - On site - Inside IR35 My client has an urgent requirement for a Support Team Lead to manage a small team of two whilst the permanent IT manager finishes a large project. You … will need to have experience supporting a Microsoft environment whilst also having experience with Azure, Office365, Networking and VMware. The team comprises of a Senior engineer and a IT Technician and they get around 100 tickets per week, they also also supported by an external MSP. Any experience More ❯