Liverpool, Merseyside, United Kingdom Hybrid / WFH Options
Confidential
I am partnered with a national commercial law firm who are seeking a skilled Senior IT SupportTechnician to provide invaluable 1st and 2nd line support to their team of legal professionals. This is a mix of remote working and coming into the office (Northwest England) when … required to deal with any IT issues. Role Responsibilities: Provide comprehensive 1st and 2nd line support to lawyers and staff, ensuring minimal downtime and maximum productivity. Monitor hardware and software upgrades, implementing changes seamlessly to optimize system performance. Liaise effectively with 3rd party IT providers to troubleshoot and resolve … hosted systems used in the legal profession, including the firm s Case Management System, to maintain operational efficiency. Skills Requirements: Proven experience providing IT support in a professional environment, preferably within the legal sector. Strong knowledge of Microsoft 365 suite and other popular software products used in legal settings. more »
Role: IT SupportTechnician Location: Kirby, Liverpool Salary: £20,000 - £26,000 DOE We are currently looking to recruit an IT SupportTechnician for a well-established Managed Service Provider based on the outskirts of Liverpool. The company are growing their team and are on the … 2nd Line Engineer who has experience working at this level. The successful candidate will be responsible for providing technical assistance to clients covering IT Support, Networking and Infrastructure using Microsoft packages, AD, email management, hardware & software support. Responsibilities: Responding to queries either in person, email or over the phone … and configuring computer hardware operating systems and applications Setting up new users' accounts and profiles and dealing with password issues Anti-virus monitoring and support Backup management Occasionally attend client sites when required Supporting the roll-out of new applications Provide or update documentation to help with processes Prioritising more »
Job Title: IT Support & Network Technician Location: Wirral Job Type: Full-Time, in office Salary: £22,000 - £26,000 DOE Our client is a leading provider of digital integration. They are dedicated to delivering outstanding services to their nationwide client base, ensuring their connectivity, cloud and internet needs … are met with efficiency and professionalism. As they continue to grow, they are seeking a skilled and motivated IT Support and Network Technician to join their collaborative team. Key Responsibilities: Provide first-line support for IT-related issues via phone, email, and remote assistance. Install, configure, and … maintain network devices such as routers, switches, and firewalls. Monitor network performance and troubleshoot network connectivity problems. Maintain accurate records of support requests and resolutions in the ticketing system. Occasional site visits for installs Provide basic training and support to end-users to improve their understanding of IT more »