at times. Duties and Responsibilities: Gather requirements from Product Management and other stakeholders and own the conversion of these requirements into userstories + supporting documentation (e.g. Release Notes). Be responsible for the determining of key features of initiatives/projects in a timely manner as … part of Release Planning creating value for both the customer and the company. Manage the product backlog, prioritising userstories for implementation and providing overall visibility to the backlog. Act as liaison between Engineering and the user to interpret and relay clear use case and … participating in scrum meetings and overall guidance to the Engineering teams, setting sprint goals, providing clarification and articulating/documenting new userstories + acceptance criteria. Working with Engineering to establish "How" & "When" key features will be delivered as part of a clear Release plan and be More ❯
a technical hands-on role where you will have to analyse technical artifacts, study metrics and insights and feed information into userstories for our engineering teams to build or adjust features and products to improve our product offerings and level of service to our customers. This … solutions addressing business needs Collaborating with users and clients to understand and anticipate their needs and translate them into product requirements (userstories, features, tasks) Collaborating with stakeholders, internal and external, supporting incidents and translating into product requirements (userstories, features, tasks) Provide support More ❯
really like to work at HMRC. Do you have a passion for making complex information simple and accessible? Are you experienced in writing user-focused content and looking for your next challenge? HMRC is one of the largest organisations in the UK and the biggest digital operation in … and faster for our colleagues. To do that, we need content designers who will help us design end-to-end services based on user needs. We want you to come and be part of a multi-disciplinary team and transform the way we deliver HR, Finance, and Procurement … content projects. You will take responsibility for content quality, managing small teams and mentor content colleagues. You will write and map userstories, as well as reviewing the work of others to assure quality. You will engage with and contribute to our active and supportive content design More ❯
expert for Salesforce and Access Dimensions across the organisation. In conjunction with Business Analyst/Digital Transformation Consultant, analyse system workflows, userstories and processes against company requirements to identify opportunities for system improvement, new capabilities or automation. Configure and customise Salesforce to meet user … and customer success teams to optimise processes within Access Support system upgrades, patching, and testing across both platforms, plus undertake system administration including user and schema management (dev, UAT, prod). Manage data within Salesforce and Access Dimensions, ensuring data integrity, and create reports to proactively monitor and … alert (including licenses, certificates, API limits, data storage, backups, archiving, availability, performance, emails functionality). Provide user training, documentation, and ongoing support to ensure effective system usage. Key Skills & Qualifications : You will have the following: Proven experience as a Systems Analyst Strong hands-on experience with Salesforce, including More ❯
City, Liverpool, United Kingdom Hybrid / WFH Options
Michael Page
by collaborating with technical leads and architects. Support the project manager with risk identification and project reporting. Create test scenarios and cases for user acceptance testing (UAT). Support or lead UAT, acting as a link between users, stakeholders, and developers. Communicate clearly with all stakeholders. Set up … including creating diagrams, process maps, data flows, and documenting complex system integrations. Skilled in writing key documents such as requirements lists, userstories, business cases, and option evaluations. Confident in leading workshops, meetings, interviews, and focus groups. Experienced in collecting, analysing, and visually presenting data (e.g., charts More ❯
liverpool, north west england, United Kingdom Hybrid / WFH Options
Tata Consultancy Services
to ensure solutions are built to high standards. • Make appropriate use of enterprise design patterns when writing custom code. • Refine technical userstories as required, articulate clearly the technical solution required to meet a specific requirement. • Design and build of both custom/standard components on the … tailored to client needs. • Strong understanding of Salesforce governor limits and performance optimization principles for efficient and scalable applications for a large active user base • Expertise in large-scale integration using SOAP, REST, Streaming (including Lightning Events), and Metadata APIs, facilitating the seamless connection of Salesforce with other More ❯