4 of 4 Permanent Customer Service Jobs in Merton

of services for corporate and private clients. Our employees are at the heart of our business and help to drive our success by supporting each other and providing exceptional service with care in order to achieve the right results with integrity. We pride ourselves on working in collaboration and valuing experience as well as encouraging new thinking. You will … overseeing the block management complaints handling procedure and ensure all complaints are resolved within the agreed timeframes Support the team with minor complaints handling, guiding them on best practice customer service and ensuring satisfactory resolution Provide complaint summary to the Property Redress Scheme, with the support of the Group Client Liaison Team, and liaise with them in respect … contact with the Information Commissioners Office relating to block management data matters Develop relationships with team members across the division to introduce best practice in terms of processes and customer service Identify training needs across the department as a result of process issues, customer feedback or complaints Provide group and one to one training where needs are More ❯

detailed firewall questions. Ensure good working knowledge of cloud infrastructure and monitoring tools across the team. Work effectively with external suppliers who are used to delivering elements of the service Customer Service Build good trust-based relationships with key customers & customer groups when providing support needs. Ensure that two-way feedback is developed relating to our … products and services, current customer priorities, challenges and requirements. Ensure that a strong customer service ethos is provided. Key Experience required Quality experience on a support helpdesk with a variety of technologies (MSP ideal). Certifications or demonstration that you have shown the initiative to broaden your horizon of technical knowledge. Standard work hours of 40 hours … a 4 week rotate to cover 8.00 start and Saturday emergency cover once a month for two key clients. Office based. A level of travel and working from other customer or client locations may be required from time to time. Please click apply now for more details. More ❯

a team, and succeed when our employees succeed. We want people who are resilient, team-oriented, and driven because we are laser focused on meeting commitments to our People , Customer , and Profit . If you're looking to work for a dynamic, fast-paced, progressive organization then apply with us. We offer the following in our search for engaged … hours; Monday to Friday from approximately 8:00am to 5:00pm The Opportunity: The Business Development Executive (FTL/LTL) is responsible for directing sales efforts to expand our customer base within our Vans Division through generating net new business and share of wallet growth while ensuring that sales targets are either met or exceeded. The Business Development Executivewill … to close to continually secure new business Exceed all standards for prospecting calls, presentations, proposals and closes Maintaining and growing a client account base Ensure a high level of customer satisfaction maintaining close contact with all customers - including follow up on concerns or other issues Provide a solution based sales approach to drive new business with high end premium More ❯

state-of-the-art solutions provider. Key Responsibilities Develop and implement operational strategies aligned with the company’s objectives Oversee day-to-day cross-departmental operations (production, logistics, procurement, customer services) Identify and implement process improvements to enhance productivity and service delivery Lead, mentor, and develop team members to fostering a culture of continuous improvement and exceptional performance … Collaborate with cross-functional teams (HR, sales etc) to streamline processes, achieve operational alignment and deliver exceptional service Manage budgets, monitor performance metrics, and achieve operational targets/success Ensure compliance with all UK regulations and industry standards Oversee vendor relationships and contract negotiations to ensure cost effectiveness and exceptional service standards Identify and mitigate operational risks About … successful applicant must be able to demonstrate the following key competencies: Strategic planning and execution Process optimization Leadership and team development Financial acumen Communication and collaboration Astute risk management Customer centric mindset Skills and Qualifications Bachelor’s degree in business administration, Operations Management, or a related field (MBA preferred) At least 3+ years of experience in a similar operation More ❯