3 of 3 Permanent Customer Service Jobs in Merton

hands-on support analyst who enjoys working onsite and providing high-quality support in a fast-paced environment. Key Responsibilities: Provide excellent customer service via phone and face-to-face support Deliver 1st and 2nd line technical support to end users Troubleshoot hardware and software issues across laptops … manage and resolve incidents using ITSM and asset management tools Essential Skills & Experience: Minimum 3+ years’ experience in an IT support role Strong customer service and communication skills Proven problem-solving and troubleshooting ability Experience supporting Windows 10/11 and Microsoft Office 365 Active Directory user ...

ensure timely resolution in line with SLAs. Escalate issues as needed to minimise operational disruption and maintain business continuity. Deliver a high standard of customer service across all interactions. Application & System Support Provide technical support for EMR systems, clinical applications, and business software. Troubleshoot application issues, identify root … platforms. Knowledge of cloud services (Azure, AWS). Certifications such as CompTIA A+, Network+, Microsoft Certified: Azure Administrator Associate. Experience working with external IT service providers. Knowledge of Cyber Essentials frameworks and penetration testing processes. Personal Attributes Strong customer service mindset and empathetic communication style. Highly organised ...

strategic site merchandising, content planning, and data analysis. Collaborating with cross-functional teams, you'll ensure products are accurately presented to deliver an exceptional customer experience and boost ecommerce performance. KEY RESPONSIBILITIES Performance Monitoring & Reporting Analyse data and optimise performance: Use analytics tools (e.g., Google Analytics, Excel) to track … customise online store using Salesforce platform. Implement visual merchandising strategies: Optimise product placement, visual merchandising, and navigation to boost sales and enhance the customer journey. Develop and manage a product assortment strategy that aligns with global ecommerce goals for both .com and other digital platforms. Oversee product upload activities ...