IT Support Analyst - Wimbledon - £35,000pa
- Hiring Organisation
- Ashdown Group
- Location
- Wimbledon, London, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £33,000 - £35,000 per annum
secure IT environment. The role combines user support, basic systems administration, and user lifecycle management, with a strong emphasis on service quality and ITIL-aligned processes. Key responsibilities will include: Providing 1st and 2nd line support for Windows 10/11 users, resolving hardware, software, and access issues Logging, managing … management processes Supporting Remote Desktop Services and general connectivity issues Creating and updating IT documentation and user guides to support self-service Working within ITIL frameworks for incident, request, and change management Supporting compliance with internal policies, audit requirements, and service standards The successful candidate will have at least ...