goal setting. Person Specification Education & Qualifications Bachelor’s degree in Computer Science, IT, or a related field (required). Master’s degree and/or relevant certifications (e.g. PMP, ITIL, CISSP) are advantageous. Skills & Abilities Strong strategic thinking and business alignment. Ability to lead cultural and technological change within teams. Excellent communication and leadership capabilities. Experience At least 5 years More ❯
Lead vendor selection processes and coordinate between multiple service providers Oversee day-to-day IT operations and manage incident, request, and change processes Drive continuous improvement initiatives aligned with ITIL frameworks Microsoft 365 Governance Work with service providers to ensure M365 is configured, secured, and optimised Develop governance policies and promote best practices across the business Monitor compliance with licensing … Strong knowledge of Microsoft 365 capabilities, security, and administration Experience managing outsourced IT providers and vendor relationships Solid understanding of ISO 27001 and ISMS implementation Knowledge of ITSM frameworks (ITIL) and service delivery best practices Strong vendor management and stakeholder engagement abilities Proactive, solutions-oriented mindset with excellent problem-solving skills Desirable Qualifications ISO 27001 Lead Implementer or Auditor certification … Microsoft certifications (MS-100, MS-101, Security-focused) ITIL Foundation or higher certification Experience in medium-sized business or scale-up environment If this sounds like the job for you, make sure to apply today! NRG is an equal opportunities employer committed to promoting a diverse and inclusive workplace. We oppose all forms of unlawful or unfair discrimination on the More ❯
Middlesbrough, North Yorkshire, North East, United Kingdom Hybrid / WFH Options
Reed Technology
PowerShell or Python. Collaborate with teams to understand business needs and deliver practical, scalable solutions. Contribute to system upgrades, migrations, and performance improvements. Work with ITSM tools and follow ITIL-aligned processes to ensure high-quality service delivery. What We're Looking For Experience working with Microsoft Azure services and enterprise systems. A good understanding of system integration, APIs, and …/CD pipelines. Strong communication and problem-solving skills. A collaborative mindset and willingness to learn and grow. Desirable (but not essential) Experience with Microsoft Dynamics 365 Knowledge of ITIL practices and ITSM tools Relevant Microsoft certifications (e.g., Azure Administrator Associate) Benefits: Competitive salary and performance bonuses. Comprehensive health, dental, and vision insurance. Generous pension scheme. Opportunities for professional development More ❯
