2 of 2 Permanent E-Commerce Jobs in Middlesex

related matters. Helping to improve the testability of software. Undertakes additional project tasks as required by management. Any other tasks associated with this role. Requirements: Experience with e-commerce web site testing 1 year’s practical experience of testing software for PCs running Windows. Experience in writing test: plans, specifications, and reports. Experience in building software & software More ❯

and external partners to ensure a seamless, scalable and user-centric CRM experience for both B2C and B2B customer service functions. This includes integrating CRM with existing ERP and eCommerce platforms and supporting 20 regional subsidiaries through rollout and onboarding. Key Responsibilities Lead the full CRM implementation lifecycle, from planning to rollout and ongoing optimisation. Collaborate with IT and third … party vendors to integrate CRM with ERP and eCommerce platforms. Define and improve customer service processes, data flows and user journeys. Deliver training, onboarding and support to drive CRM adoption globally. Monitor performance, user feedback and data integrity, ensuring continuous improvement. Support change management and communication activities throughout the programme. About You Experience delivering at least one full-cycle, multi … country Microsoft Dynamics 365 Customer Service implementation. Strong understanding of CRM strategy, data architecture and customer lifecycle management. Experience integrating CRM with ERP (ideally D365 F&O) and eCommerce platforms. Excellent project management and stakeholder communication skills. Proactive, self-starting, and passionate about enabling teams through technology. Experience with Power Platform, Azure or analytics is a bonus. More ❯