Harrow On The Hill, Harrow, Middlesex, England, United Kingdom
Additional Resources Ltd
a basic salary £40,000 & OTE £75,000 and benefits. You will be responsible for: Handling quotes, bid submissions, and order backlogs with regular structured updates Leading on customer onboarding and ensuring smooth escalation handling Collaborating with internal departments to support customer expectations and account development Supporting order processing and contributing to weekly planning sessions Actively participating in internal discussions More ❯
Maintain and expand designated house accounts, identifying upsell opportunities and ensuring client satisfaction. Sales Support: Prepare quotations, rate cards, and proposals in collaboration with the Sales & Commercial teams. Customer Onboarding: Guide new clients through setup on internal systems, ensuring all documentation and processes are completed. Reporting & CRM: Update CargoWise with client interactions, maintain sales pipelines, and contribute to weekly reporting. More ❯
efficiency and experience. Promote digitisation of payroll processing across platforms and geographies and standardise processes while aligning with local compliance guidelines. HR Process & Tech Automation Lead automation projects for onboarding contract and background checks via Success Factors, managin g UAT, change management, and communications. Stakeholder & Change Management Share project updates and progress with all stakeholders and support communications, training, and More ❯
Staines-upon-Thames, Middlesex, England, United Kingdom
Reed
heart of everything you do? If so, I'd love to hear from you! Role Overview As Customer Project Manager, you’ll be the driving force behind the successful onboarding of my clients' largest customers. Working closely with Product and Service Delivery teams, you’ll manage internal resources and customer stakeholders to ensure a smooth, efficient, and high-impact implementation … Lead end-to-end projects, ensuring a smooth transition from initial agreement to go-live. Develop detailed project plans, track milestones, and guide customers through every step of their onboarding journey. Process Design & Optimisation: Continuously refine onboarding processes to enhance efficiency and deliver an exceptional customer experience. Cross-Functional Collaboration: Partner with Product, Service Delivery, Sales, and other internal teams … for new customers during implementation. Build strong relationships, manage scope effectively, and respond to customer queries with clarity and speed. Metrics & Reporting: Define and track KPIs to measure customer onboarding success. Communicate project status to Product Managers and Senior Leadership, highlighting customer impact and satisfaction. Documentation: Maintain templates, workflow maps, and resources to support a consistent and customer-friendly implementation More ❯