2 of 2 Permanent Service Delivery Jobs in Middlesex

hear from you! Role Overview As Customer Project Manager, you’ll be the driving force behind the successful onboarding of my clients' largest customers. Working closely with Product and Service Delivery teams, you’ll manage internal resources and customer stakeholders to ensure a smooth, efficient, and high-impact implementation experience. Key Responsibilities Customer-Centric Project Management: Lead end … through every step of their onboarding journey. Process Design & Optimisation: Continuously refine onboarding processes to enhance efficiency and deliver an exceptional customer experience. Cross-Functional Collaboration: Partner with Product, Service Delivery, Sales, and other internal teams to align project requirements and expectations, always keeping the customer’s needs front and centre. Customer Engagement: Act as the primary point More ❯

Overview ROLE PURPOSE: Responsible for the efficient and effective works delivery of Council's Vehicle Crossover programme and full service from application right through to the implementation of Domestic and Heavy-Duty crossover requests received by the Council Responsibilities People Management To ensure other team members receive the appropriate level of communication to maintain engagement with the Council … s vision, priorities and activities. To effectively manage and coordinate any direct reports. Ensure both individual and team accountabilities to deliver the outcomes required by the service are fully understood and delivered. Support a culture that ensures a reputation for innovation, creativity and development. Ensure compliance with key policy and procedure in areas such as health & safety, equalities and … and maintain relationships with internal and external suppliers. Establish an effective internal network, meeting and communicating directly with other Council staff and suppliers to support the efficient development and delivery of the Highways Programme. Maintain and develop effective professional networks that will add value to the work of the Council in that it is viewed as an influential and More ❯