2 of 2 Permanent 1st/2nd Line Support Jobs in the Midlands

IT Support Specialist Location: Lenton Lane area, Fully Office-based Salary: £30-32K (dependent on experience) We are looking for a proactive and highly experienced IT Support Specialist to act as the first point of escalation for IT queries, providing 1st and 2nd line support across the … Microsoft 365 and Windows Server environment, you’ll manage support tickets, resolve technical issues, maintain security standards, and carry out routine maintenance tasks. The role includes onboarding / offboarding staff, managing hardware resources, and supporting wider IT projects and infrastructure activities. Key Responsibilities Provide 1st and 2nd line IT support … Annual paid professional development day + training allowance Dental plan, gym allowance, sustainable travel allowance Volunteering days and charity support schemes Employee Assistance Programme Free Friday breakfast / team lunch On-site coffee house Free local off-site parking More ❯

Software support person required to work in a small and friendly collaborative team, proving first and second line … support to end users. Bespoke Software. The role is office based. Skills and experience required: Experience within a Software Support role(this is not hardware / pc support). Strong working knowledge of Microsoft SQL Server including T-SQL Queries, stored procedures and database maintenance. Experience of SSRS Report Builder. Ability to manage … multiple support cases Full UK driving licence (occasional site visits). Apply now More ❯