6 of 6 Permanent 1st Line Support Jobs in the Midlands

Service Desk Associate/1st Line Support Mansfield, hybrid – 1 day per week in the office for meetings etc £25,000 - £27,000 plus on-call allowance 37.5 hours - Monday – Friday, plus 1 in 3 “on-call” weekends Overview - Service Desk Associate/1st … Line Support The Service Desk Associate role provides 1st technical support to external customers, helping resolve day to day IT issues & service requests. This role is key in delivering a positive support experience & ensuring problems are accurately logged, triaged, resolved ...

exciting opportunity has arisen for a 1st Line Support Engineer to work with a fantastic business, based in Nottingham to respond and resolve any staff technical queries and escalations to 2nd and 3rd line. As a 1st Line Support Engineer … require the following essentials: Background of working in a 1st Line/Helpdesk role Good understanding of Office 365 and Active Directory Great communication skills, to communicate with colleagues Ability to identify process improvement As part of the 1st Line Support Engineer ...

market share goal of “one in five” in 2023, we have launched our new goal – Mission 365 – targeting £365 million of sales. The 1st Line Support Analyst is the first point of contact for all IT-related incidents and service requests. The role is responsible … ITSM tool. Perform triage to determine ticket urgency, impact, and appropriate resolution path. Identify recurring or related issues and link tickets accordingly. First-Line Troubleshooting & Resolution Provide first-time fixes using standard troubleshooting steps, documented workarounds, and knowledge base articles. Assist with password resets, account unlocks, software installations ...

National IT have an exciting opportunity for a talented IT Professional to join the NIT Onsite Support Team based at Bardon. The role will initially support the project team from a software and automation testing perspective then transitioning to onsite software and hardware support. The preferred … candidate will have experience of working within automated distribution centres and providing IT support to the DC end users from a software and hardware perspective. Knowledge and experience of working with IT teams to deliver successful software projects is required. Experience with integrating and/or operating Manhattan ...

Looking to move away from retail, hospitality or shift work – and build a career that actually gives you long-term stability and flexibility? Cyber Security is one of the fastest-growing industries in the world ...

friendly face of IT! Are you passionate about technology and enjoy helping people? Eminox is looking for an enthusiastic and customer-focused IT Support Technician/IT Support Engineer to join our growing IT team. Supporting over 300 employees across multi-site global locations , youll play … emissions from heavy-duty vehicles and equipment. We supply original equipment to meet the latest emissions standards, produce complete retrofit emissions systems to support air quality products. What youll be doing Providing first-class IT support to staff across the business Managing and resolving service desk ...