6 of 6 Permanent 2nd Line Support Jobs in the Midlands

2nd Line IT Support Engineer On behalf of our growing client based in Stoke on Trent, we are recruiting for a talented 2nd Line IT Support Engineer. As a 2nd Line IT Support Engineer … will provide 2nd line IT support to all end-users and proactively resolve hardware and software issues from all incoming channels. Responsibilities: Serve as the escalation point for incoming support requests and existing tickets from 1st line support, providing ...

2nd Line Support Engineer | Birmingham | £35,000 Oscar Technology has partnered exclusively with a leading MSP near Birimingham to recruit for a skilled 2nd Line Support Engineer to join their team. Job Description As a 2nd Line … beginning with a lot of project work! Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates ...

This is a strictly onsite 2nd Line Support role. You will join a fast-growing Operations team responsible for providing technical support to our existing customer base, as well as implementing projects and solutions for new prospects. This position is ideal … provided and, by agreement, supplemented with official industry qualifications. Our primary goal as a team is to ensure exceptional client satisfaction. The Second Line Analyst plays a crucial role in achieving this. The Second Line Analyst resolves technical issues beyond the scope of initial checks performed ...

Support Analyst - 1st/2nd line - Spalding £27-32k DOE IT Support Analyst with strong experience in an IT helpdesk or support role is required by a leading company with several offices across the East Midlands. In this role … contribute to the team by providing an excellent IT support service. Experience required: Minimum 6+ months experience in a similar 1st/2nd line IT support role. Working with helpdesk software, MS Office 365 & Windows 11 Excellent understanding of various systems ...

Support Engineer (1st/2nd Line) Day/Night Shift pattern 4 on 4 off. If you're early in your IT career - or about to start it - this is the kind of role that accelerates you, not boxes you in. This … repetitive password reset job. Most 1st line tasks are already automated. You'll step straight into meaningful 2nd line work, learning how real IT environments operate and how to prioritise, troubleshoot and improve systems properly. And importantly, the people leading this team started exactly where ...

Support Analyst - 1/2 line - Birmingham - Hybrid Working IT Support Analyst with strong experience in an IT helpdesk or support role is required by a leading company in Birmingham. In this role, you will be the first line of support for IT issues across the firm, using your technical expertise to troubleshoot and resolve employee issues promptly and contribute to the team by providing an excellent IT support service. Experience required: Minimum 12+ months of experience in a similar 1/ ...