20 of 20 Permanent 3rd Line Engineer Jobs in the Midlands

Job Title: 3rd Line Engineer (Pre-Sales) Role Type: Permanent, Full-Time Location: Birmingham Our client is looking for a skilled 3rd Line Engineer (Pre-Sales) to join their dynamic solutions team. In this hybrid role, you'll deliver expert … technical support while contributing to pre-sales activities like solution design, client discussions, and documentation. Key Responsibilities: Provide 3rd line support across Microsoft 365, networking, servers, firewalls, and storage. Support pre-sales with technical input, network diagrams, and bill of materials. Build strong client relationships and ensure … liaise with vendors like WatchGuard, Acronis, Microsoft, and Ubiquiti. Maintain accurate documentation and contribute to ongoing service improvement. Key Requirements: Previously experience in a 3rd line role within an MSP. Strong hands-on experience with M365, networks, firewalls, and storage. Relevant vendor certifications (WatchGuard, Microsoft, etc.). More ❯

Description 3rd Line Infrastructure Engineer We are seeking a 3rd Line Infrastructure Engineer to join Leidos UK within the Defence Team, based in Herefordshire. In response to our growing business, Leidos requires multiple 3rd Line Infrastructure Engineers More ❯

range of industry sectors, from the legal industry, to charities to education. Role Description This is a full-time, permanent hybrid role for a 3rd Line Engineer, spending 2 days per week in our Hampton in Arden (Solihull) HQ, and 2 days per week in … our Bromsgrove office. We are looking for a hands-on technical engineer who … enjoys a varied role, combining support and project work to meet the needs of our growing customer base. Duties include: Taking ownership for complex 3rd Line tickets assigned to you (directly assigned or escalated from 2nd Line) working with current technologies such as Azure, Microsoft More ❯

range of industry sectors, from the legal industry, to charities to education. Role Description This is a full-time, permanent hybrid role for a 3rd Line Engineer, spending 2 days per week in our Hampton in Arden (Solihull) HQ, and 2 days per week in … our Bromsgrove office. We are looking for a hands-on technical engineer who … enjoys a varied role, combining support and project work to meet the needs of our growing customer base. Duties include: Taking ownership for complex 3rd Line tickets assigned to you (directly assigned or escalated from 2nd Line) working with current technologies such as Azure, Microsoft More ❯

3rd Line Support Engineer Location: Coventry - Fully Onsite Salary: £35,000 - £50,000 Responsibilities: You will working for a growing and expanding MSP, and you will be dedicated to one of their VIP clients, providing escalated 3rd Line Support and working on More ❯

3rd Line Support Engineer Location: Coventry - Fully Onsite Salary: £35,000 - £50,000 Responsibilities: You will working for a growing and expanding MSP, and you will be dedicated to one of their VIP clients, providing escalated 3rd Line Support and working on More ❯

Role: 3rd Line Network and Support Engineer Location: Wales/Birmingham/Fully remote Salary: £40,000 - £50,000 + Car Allowance (DOE) I’m looking for a skilled 3rd Line Network and Support Engineer to join a great client More ❯

3rd Line IT Support Engineer - MSP - 45K Location: East Midlands Industry: IT Salary: £40000 - £45000 per annum + Pension, 25 days holiday Posted: 12/07/2024 Are you a Senior IT Support Engineer with client-facing experience? Do you have experience … Windows Server & Virtualisation? Are you comfortable working on the design of new implementations & projects as well as BAU? ROLE: We have a Client facing 3rd Line IT Support role with a UK MSP. We are looking for good all-rounders, engineers that can work in multiple technology … relationships with internal/external stakeholders Asset Management of hardware and software Design, Build and deployment of server architecture with supporting documentation in line with company standards Contribute to analysis of current resourcing usage and future requirements to ensure resource and systems are at the correct level to More ❯

3rd Line IT Support Engineer - External customers Location: East Midlands Industry: IT Salary: £40000 - £45000 per annum + Pension, 25 days holiday Posted: 22/07/2024 Description: We have a 3rd Line IT Support role with a UK MSP. We … relationships with internal/external stakeholders Asset Management of hardware and software Design, Build and deployment of server architecture with supporting documentation in line with company standards Contribute to analysis of current resourcing usage and future requirements to ensure resource and systems are at the correct level to More ❯

Interesting role combining 3rd line Support, Cisco networking and project work within a MS Windows based environment. You ll be providing 3rd line IT technical support for 2 sites within the UK, supporting users both deskside and remote. Technically, you will have a broad More ❯

Interesting role combining 3rd line Support, Cisco networking and project work within a MS Windows based environment. You’ll be providing 3rd line IT technical support for 2 sites within the UK, supporting users both deskside and remote. Technically, you will have a broad More ❯

Warning: in order to be eligible for this role you must have a full right to work in the UK About the role: The 3rd line engineer post will be responsible for providing advanced technical support for all IT systems. They will troubleshoot technical issues … ensure systems are performing optimally, and deal with all issues that cannot be resolved within the 2nd line team. The role is to operate within stringent SLA’s delivering a high level of customer satisfaction. Key Responsibilities • Investigate and resolve technical problems that are escalated from 1st and … 2nd line support. • Manage and maintain IT infrastructure. • Handle high-priority incidents, coordinate with vendors and service providers as needed, and ensure issues are resolved within agreed SLAs. • Perform detailed analysis of recurring problems to identify root causes and implement preventive measures. • Create and maintain detailed documentation of More ❯

Warning: in order to be eligible for this role you must have a full right to work in the UK About the role: The 3rd line engineer post will be responsible for providing advanced technical support for all IT systems. They will troubleshoot technical issues … ensure systems are performing optimally, and deal with all issues that cannot be resolved within the 2nd line team. The role is to operate within stringent SLA’s delivering a high level of customer satisfaction. Key Responsibilities • Investigate and resolve technical problems that are escalated from 1st and … 2nd line support. • Manage and maintain IT infrastructure. • Handle high-priority incidents, coordinate with vendors and service providers as needed, and ensure issues are resolved within agreed SLAs. • Perform detailed analysis of recurring problems to identify root causes and implement preventive measures. • Create and maintain detailed documentation of More ❯

top. Key Skills ·Windows Server ·Remote Desktop Services ·Office 365 ·Virtual Technologies ·Citrix ·VOIP based telephony ·Azure ·Office 365 The Ideal Second/Third Line Engineer will be a clear and confident communicator with a passion to progress. This is a great opportunity to join a More ❯

top. Key Skills ·Windows Server ·Remote Desktop Services ·Office 365 ·Virtual Technologies ·Citrix ·VOIP based telephony ·Azure ·Office 365 The Ideal Second/Third Line Engineer will be a clear and confident communicator with a passion to progress. This is a great opportunity to join a More ❯

Job Title: 3rd Line Service Desk Engineer - Lead Salary: £ 38,000 - £42,500 Location: Leicester (Hybrid) The Opportunity This role will see you overseeing the day-to-day operations of a busy service desk, leading a team to deliver high-quality technical support while driving … Incident & Escalation: Take ownership of critical incidents, lead resolution efforts, and maintain clear, effective communication. Team Leadership: Support and develop 1st and 2nd Line Support teams, offering mentoring, guidance, and training. Performance Oversight: Monitor ticket progress and service quality to ensure consistent, high-level support. Workload Coordination: Manage More ❯

Microsoft 365, Azure, Windows Server, Hyper-V, Intune, iSCSI or SANs 3rd Line IT Support & Project Engineer At the heart of my client's technical operations lies a dynamic and highly skilled IT Support and Project Engineer — someone who thrives in a fast … supported them, but because you've helped design and build them. You're the final point of escalation for the 1st and 2nd line teams, the go-to expert when the difficult problems arise. Your colleagues rely on your insights, your experience, and your calm, methodical approach when More ❯

Microsoft 365, Azure, Windows Server, Hyper-V, Intune, iSCSI or SANs 3rd Line IT Support & Project Engineer At the heart of my client’s technical operations lies a dynamic and highly skilled IT Support and Project Engineer — someone who thrives in a fast … supported them, but because you've helped design and build them. You’re the final point of escalation for the 1st and 2nd line teams, the go-to expert when the difficult problems arise. Your colleagues rely on your insights, your experience, and your calm, methodical approach when More ❯

Microsoft 365, Azure, Windows Server, Hyper-V, Intune, iSCSI or SANs 3rd Line IT Support & Project Engineer At the heart of my client's technical operations lies a dynamic and highly skilled IT Support and Project Engineer - someone who thrives in a fast More ❯

Interesting role combining 3 rd line Support, Cisco networking and project work within a MS Windows based environment. Youll be providing 3 rd line IT technical support for 2 sites within the UK, supporting users both deskside and remote. Technically, you will have a broad range More ❯