is also responsible for ensuring a strong, functional internal and external client satisfaction program, oversight of the organization's incident response program, and ensuring businesscontinuity while driving key projects and managing staff. A key aspect of this role is coordinating with internal and external partners, including UMass … ensuring compliance with department standards and goals. Client Relationship Management: The DMD is the DS leader who is responsible for relationship management with the business units and leaders and, when requested, external clients; the senior DS leader for internal clients, focusing on relationship management. The DMD is responsible for … to requests, established service criteria, implementation of service recovery model, training, and mentoring of DS staff as required. Provides oversight and direction to the Business Relationship Manager (BRM) and Business Analyst (BA) team. Cross-Department Liaison: Serve as the key liaison between Digital Solutions key business units More ❯
remaining compliant (CE/DRP/ISO). Roles & Responsibilities: Stay up to date with innovative IT solutions and identify opportunities for improvements in business and IT operations. Ensure proactive measures are in place to protect against cyber threats and IT risks, maintaining an up-to-date IT risk … register and implementing appropriate mitigation strategies. Support the creation and administration of IT Disaster Recovery (DRP) and BusinessContinuity Plans (BCP) to ensure operational resilience in the event of a crisis. Oversee the Change Management process to ensure IT system and infrastructure updates are implemented smoothly, minimizing businessMore ❯
Northampton, Northamptonshire, East Midlands, United Kingdom Hybrid / WFH Options
Connexa
SharePoint migrations to Azure. Collaborate with internal stakeholders, offering technical guidance for ongoing development and transformation projects. Ensure robust data backup, disaster recovery, and businesscontinuity strategies are maintained. Key Responsibilities: Design, Build, Configure, and administer Azure Cloud Build, Configure, Deploy, and Administer Cisco Meraki Install, maintain, and More ❯
Engineers, ensuring timely resolution. Troubleshoot hardware, software, and network issues, especially security vulnerabilities or breaches. Collaborate with teams to resolve performance issues and ensure business continuity. Monitor and maintain security infrastructure, including firewalls, VPNs, IDS/IPS, and endpoint protection. Conduct vulnerability assessments and penetration testing. Apply patches and More ❯
Warwick, Warwickshire, United Kingdom Hybrid / WFH Options
ICEO
all within an intuitive, refined interface. Our bold vision is to become the largest regulated funds and data transfer network for both retail and business customers. We empower users with financial freedom, security, and efficiency, whether for personal finances, business operations, or global investments. What you will do … Conduct regular risk identification and develop mitigation strategies across systems, processes, and vendors Develop and maintain security policies, standards, and incident response protocols Support businesscontinuity and disaster recovery planning for seamless resilience Lead and oversee internal/external security audits to ensure transparency and accountability Partner with More ❯
other core platforms -into the company's established infrastructure. During periods of low acquisition activity, the role will involve supporting IT operations to maintain businesscontinuity and efficiency. The ideal candidate will possess advanced technical expertise, strong project management abilities, and a dedication to guiding integrations from inception … policies. Work cross-functionally with cloud, network, and security teams to ensure seamless integration. Lead data migrations, including email, file storage, user accounts, and business applications. Document processes, configurations, and integration roadmaps for future reference. Support IT operations during low, or deprioritised acquisition periods, assisting in troubleshooting and system … similar role in an enterprise environment. Strong background in Office 365 administration, including tenant-to-tenant migrations . Experience integrating HR, finance, and other business-critical systems . Solid understanding of cloud infrastructure (AWS, Azure, Google Cloud) and networking principles . Expertise in Active Directory, identity management, and user More ❯
Northampton, Northamptonshire, East Midlands, United Kingdom
Circle Group
as firewalls, switches, storage, and backup systems) and address any issues. Assist with troubleshooting infrastructure issues, escalating them when necessary. Support disaster recovery and businesscontinuity efforts i.e. regular tests. If you're looking to jump on several exciting projects and progression to a more senior role due More ❯
market leading brand. The information security analyst will assist in establishing and monitoring the corporate information security policy, standards, procedures, guidelines, internal controls and businesscontinuity to ensure critical Information is protected, in alignment to Cyber Security best practice and data protection regulation. This role requires a particular … skills to be able to influence best practice at all levels of the organisation, with the ability to explain technical problems to non-technical business stakeholders at all levels Ability to build effective relationships to influence and negotiate business outcomes Experience of working with and presenting findings to More ❯
to the technological interests of the Company, how technology is utilized in support of our staff, partners, and customers to help improve and increase business; as well as oversee the effective deployment, implementation, and management of internal engineering operations. The DOE will develop a roadmap and budget to help … to align the goals of the engineering team with the goals of the Company. Provide sound technical leadership in all aspects of the Company business operations. Advocate and communicate technology and engineering capabilities internally and externally and actively support the company's business and growth efforts by being … the Company's engineering capabilities and help them be more effective and efficient through leveraging technology and engineering. Provide technical thought leadership for the business, internally among staff and externally across partners and vendors. Develop the company's strategy for how technology and engineering will be used and ensure More ❯
responsible for overseeing the firm's operational infrastructure and technology strategy. You will also ensure that technology and investment operations are fully aligned with business objectives, regulatory requirements, and client expectations. This role requires a strategic leader with a deep understanding of investment management operations, emerging financial technologies, and … Leadership Oversee the firm's end-to-end investment operations, including trade execution, settlements, and fund administration and service providers. Ensure operational resilience and businesscontinuity planning, mitigating risks associated with market volatility and cyber threats. Implement automation and process enhancements to streamline back-office and middle-office More ❯
replication, and performance tuning. Monitor system performance and proactively resolve issues to minimise downtime and maximise efficiency. Develop and oversee backup, disaster recovery, and businesscontinuity plans. Collaborate effectively with cross-functional teams to integrate virtualisation solutions within broader IT infrastructure. Ensure compliance with established security policies, patch More ❯
preparing data for onward submission to reporting team/clients Monitoring issue handling and resolution in accordance with SLAs Providing support to the wider business with queries and investigations Supporting Information Governance and Data Security activities, including auditing and management of any actions to maintain ongoing compliance Supporting innovation … and improvement activities through process development, design and automation Supporting Head of Technical Services with businesscontinuity and disaster recovery management. Skills, Education and Experience: Excellent communication skills A positive and friendly attitude Good listener Pro-active thinking and supportive to change management Confidence in using technology - an More ❯
Chesterfield, Derbyshire, United Kingdom Hybrid / WFH Options
IQVIA Argentina
preparing data for onward submission to reporting team/clients Monitoring issue handling and resolution in accordance with SLAs Providing support to the wider business with queries and investigations Supporting Information Governance and Data Security activities, including auditing and management of any actions to maintain ongoing compliance Supporting innovation … and improvement activities through process development, design and automation Supporting Head of Technical Services with businesscontinuity and disaster recovery management. Skills, Education and Experience: Excellent communication skills A positive and friendly attitude Good listener Pro-active thinking and supportive to change management Confidence in using technology - an More ❯
will need to be able to demonstrate strong skills and experience in: End to end delivery of large complex programmes involving both technical and business change elements excellent stakeholder management abilities at all levels of business user and management of third party resource Cyber Security, BusinessContinuityMore ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Lloyds Banking Group
frameworks to protect critical data services, ensuring compliance with regulatory requirements for operational resilience. Team Objectives: Identify and define critical data assets supporting Important Business Services (IBS). Assess resilience levels around those assets. Collaborate with Platform and Engineering Teams to improve data resilience. Manage end-to-end delivery … frameworks, focusing on risk mitigation, compliance, and ensuring AI-enabled processes are resilient and explainable. About You: Experience in operational resilience, risk management, or businesscontinuity in financial services or regulated environments. Knowledge of AI/ML technologies, model governance, responsible AI principles. Understanding of machine learning models More ❯
Northampton, England, United Kingdom Hybrid / WFH Options
Connexa Careers
SharePoint migrations to Azure. Collaborate with internal stakeholders, offering technical guidance for ongoing development and transformation projects. Ensure robust data backup, disaster recovery, and businesscontinuity strategies are maintained. Key Responsibilities: Design, Build, Configure, and administer Az... More ❯
and refine technology requirements. Partner with internal stakeholders and Amadeus to develop and refine the roadmap for the next-generation OOMS, ensuring we realise business value early. Plan and manage the transition from legacy systems to modern infrastructure with internal stakeholders and Amadeus, maintaining businesscontinuity throughout. … move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways More ❯
Hampton Magna, Warwickshire, United Kingdom Hybrid / WFH Options
Telent Technology Services Limited
in the delivery of cutting-edge security architectures and strategies. Test and evaluate emerging technologies, helping Telent stay ahead of the curve. Contribute to businesscontinuity by participating in a 24/7 on-call support rota (one week per month). Who You Are: We welcome applicants … and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support. More ❯
Warwick, Warwickshire, West Midlands, United Kingdom Hybrid / WFH Options
Telent Technology Services Ltd
in the delivery of cutting-edge security architectures and strategies. Test and evaluate emerging technologies, helping Telent stay ahead of the curve. Contribute to businesscontinuity by participating in a 24/7 on-call support rota (one week per month). Who You Are: We welcome applicants … and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support. #LI-Hybrid #TJ-Hybrid About Telent More ❯
configuration tasks across company sites. Contribute to the management of server rooms and ensure equipment and contracts are regularly maintained. Help implement and test businesscontinuity and disaster recovery procedures. Required Practical experience in diagnosing and resolving software, hardware, and networking issues. Familiarity with maintaining and supporting both More ❯
configuration tasks across company sites. Contribute to the management of server rooms and ensure equipment and contracts are regularly maintained. Help implement and test businesscontinuity and disaster recovery procedures. Required Practical experience in diagnosing and resolving software, hardware, and networking issues. Familiarity with maintaining and supporting both More ❯
go-to person for the client when an issue arises. Be open to a wide variety of workplace tasks to support the client's businesscontinuity requirements. Key Skills: In-depth knowledge of electrical and mechanical principles and systems. Previous experience of performing a Building Services Engineer role. More ❯