4 of 4 Permanent CRM Analyst Jobs in the Midlands

CRM Insight Analyst – Customer Data & Campaign Performance 📍 Birmingham - Hybrid, 2 days in office 💰 Up to £43,000 We’re working with a leading company hiring a CRM Insight Analyst to bring campaign performance data to life and help lay the foundation for smarter, more personalised customer journeys. 🔍 What You’ll Own: You’ll sit … in an agile CRM team (5–6 people) and work closely with both campaign managers and the broader insight function to: Analyse and report on CRM campaign performance Lead on audience selection, segmentation, and personalisation Support the automation strategy (aiming for 80% triggered emails) Build dashboards and improve visibility of key metrics Bring insight and strategic thinking to … campaign planning 📈 Key Responsibilities: Plan audience targeting and customer segmentation strategies Monitor campaign effectiveness and suggest areas for improvement Support the transition to more automated, personalised CRM journeys Collaborate with the research and insight team to enrich campaign data Contribute to long-term strategies to boost channel performance and reach 🧠 What You’ll Need: Solid SQL skills – enough to More ❯

CRM Insights Analyst Up to £43,000 Hybrid - Birmingham (2x days per week) THE CLIENT An exciting opportunity to join a leading organisation in the travel industry. THE ROLE In this position, you will deliver insights and analysis on campaign performance, customer segmentation, and audience targeting—all aimed at increasing customer reach and engagement frequency. SKILLS Strong … experience as a CRM Insight Analyst Proficiency in SQL Experience with Python, data visualisation tools, and Google Analytics 4 is a plus. APPLY To express your interest, send an email to riversteytler@harnham.com or apply below. **Please note our client cannot offer sponsorship More ❯

CRM Insights Analyst Up to £43,000 Hybrid - Birmingham (2x days per week) THE CLIENT An exciting opportunity to join a leading organisation in the travel industry. THE ROLE In this position, you will deliver insights and analysis on campaign performance, customer segmentation, and audience targeting-all aimed at increasing customer reach and engagement frequency. SKILLS Strong … experience as a CRM Insight AnalystProficiency in SQLExperience with Python, data visualisation tools, and Google Analytics 4 is a plus. APPLY To express your interest, send an email or apply below. More ❯

Robert Half are pleased to have partnered with a not-for-profit organisation in Shifnal to recruit a CRM Data Analyst. This is essential in ensuring data is accurate, accessible and strategically used to drive business insight and customer engagement. This will be both a hands-on technical lead and a cross-team collaborator, improving systems, processes and insights … growth. This is a permanent role, paying up to £35,000 with hybrid working (minimum 3 days a week in office). Key Responsibilities Act as primary custodian of CRM system, ensuring its strategic development Maintain accurate and high quality data Develop and maintain dashboards and reports Provide actionable insights to wider business operations Oversee data management including imports …/exports, segmentation updates Lead on CRM optimisation projects Drive consistency in data practices About You Good knowledge of Excel, SQL and CRM systems (Access would be advantageous) Proven experience in data analysis, data extraction Ability to liaise with different levels of stakeholders Experience in translating stakeholder requirements into relevant reports Paying up to £35,000 with competitive More ❯