10 of 10 Permanent Case Management Jobs in the Midlands

Boston area of Lincolnshire. Technical Support Team Leader The Team Leader is responsible for overseeing daily operational workloads across calls, emails, live chats, and case management to ensure service levels are met. The role involves managing team performance, monitoring response times, ensuring cases are accurately documented and progressed … workflow issues. The Team Leader provides support to team members as needed. Oversee the Workload - Incoming Calls/Emails/Live Chats and Case load. General Management of the team - Response times too long, cases being raised for everything, Notes added to cases and being moved through ...

proactively address performance issues Manage platform upgrades, patches, and version control Provide monthly health and performance reports for all managed security platforms Data Source Management & Integration Manage onboarding of data sources to security platforms (e.g., log sources to SIEM) Configure data parsing, normalization, and enrichment to ensure data quality … CMDB, and ticketing systems Implement SSO (Single Sign-On) and MFA (Multi-Factor Authentication) integration with recipient clients or Global's identity and access management systems Access Management & Governance Enforce Role-Based Access Control (RBAC) across all security platforms Conduct quarterly access reviews to ensure least-privilege access ...

system performance. About You: Strong experience in systems analysis, workflow development and technical support. Background in complex operational environments (e.g., community services, asset or case management). Skilled in project management and working with enterprise architecture frameworks (TOGAF, Zachman etc.). Proven vendor and stakeholder management experience. Solid consulting skills with the ability to communicate technical concepts clearly. Experience supporting and developing core business systems such as case management, document management or reporting tools. If this sounds of interest, then please apply now! James Andrews is acting as an employment agency ...

results. Support user acceptance testing (UAT) and resolve data-related issues promptly. Ensure migrations comply with data governance, security, and regulatory requirements. Work with case management software and related systems to understand data structures and workflows. Qualifications Essential: Proven experience in public sector large-scale data migration projects. … skills within MySQL environments. Solid understanding of data transformations and ETL workflows. Knowledge and application of data quality dimensions in migration processes. Familiarity with case management systems and associated data structures. Strong problem-solving mindset, with the ability to take ownership and work independently. Experience in stakeholder engagement ...

results. Support user acceptance testing (UAT) and resolve data-related issues promptly. Ensure migrations comply with data governance, security, and regulatory requirements. Work with case management software and related systems to understand data structures and workflows. Qualifications Essential: Proven experience in public sector large-scale data migration projects. … skills within MySQL environments. Solid understanding of data transformations and ETL workflows. Knowledge and application of data quality dimensions in migration processes. Familiarity with case management systems and associated data structures. Strong problem-solving mindset, with the ability to take ownership and work independently. Experience in stakeholder engagement ...

results. Support user acceptance testing (UAT) and resolve data-related issues promptly. Ensure migrations comply with data governance, security, and regulatory requirements. Work with case management software and related systems to understand data structures and workflows. Qualifications Essential: Proven experience in public sector large-scale data migration projects. … skills within MySQL environments. Solid understanding of data transformations and ETL workflows. Knowledge and application of data quality dimensions in migration processes. Familiarity with case management systems and associated data structures. Strong problem-solving mindset, with the ability to take ownership and work independently. Experience in stakeholder engagement ...

results. Support user acceptance testing (UAT) and resolve data-related issues promptly. Ensure migrations comply with data governance, security, and regulatory requirements. Work with case management software and related systems to understand data structures and workflows. Qualifications Essential: Proven experience in public sector large-scale data migration projects. … skills within MySQL environments. Solid understanding of data transformations and ETL workflows. Knowledge and application of data quality dimensions in migration processes. Familiarity with case management systems and associated data structures. Strong problem-solving mindset, with the ability to take ownership and work independently. Experience in stakeholder engagement ...

results. Support user acceptance testing (UAT) and resolve data-related issues promptly. Ensure migrations comply with data governance, security, and regulatory requirements. Work with case management software and related systems to understand data structures and workflows. Qualifications Essential: Proven experience in public sector large-scale data migration projects. … skills within MySQL environments. Solid understanding of data transformations and ETL workflows. Knowledge and application of data quality dimensions in migration processes. Familiarity with case management systems and associated data structures. Strong problem-solving mindset, with the ability to take ownership and work independently. Experience in stakeholder engagement ...

results. Support user acceptance testing (UAT) and resolve data-related issues promptly. Ensure migrations comply with data governance, security, and regulatory requirements. Work with case management software and related systems to understand data structures and workflows. Qualifications Essential: Proven experience in public sector large-scale data migration projects. … skills within MySQL environments. Solid understanding of data transformations and ETL workflows. Knowledge and application of data quality dimensions in migration processes. Familiarity with case management systems and associated data structures. Strong problem-solving mindset, with the ability to take ownership and work independently. Experience in stakeholder engagement ...

ideas early • Work closely with developers and architects to ensure stories are feasible and aligned to platform standards • Support UAT preparation, coordination and feedback management • Maintain documentation for configuration decisions, data structures and business processes • Identify opportunities for automation or simplification through Power Automate or supporting integrations • Participate … Ability to work full time on site in the Meriden office five days a week Desirable Experience in or exposure to recruitment, staffing or case management environments • Knowledge of Power Automate, solution layering, ALM principles or managed solutions • Understanding of API integrations, data mapping or cross system impact ...