18 of 18 Permanent Case Management Jobs in the Midlands

collaboration and communication skills, as this role demands constant interaction with cross-functional teams, including developers, product owners and key stakeholders. The Dynamics 365 Developer reports into the Complex Case Management Team DevOps Lead The role will have a close working connection with IT teams, Partners/3rd parties, Operational Teams and Service Management. Key accountabilities Agile Practices … Troubleshooting and Support: Diagnose and resolve technical issues, providing ongoing support and maintenance for Dynamics 365 and Power Platform and Power Platform applications within the Serco ITIL IT Service Management function. Documentation: Create and maintain comprehensive documentation for all development and integration activities. Technical Skills: Proficiency in Dynamics 365 and Power Platform (CRM, Customer Services, Sales and Marketing). … Strong knowledge of C# .NET, JavaScript, HTML, and SQL. Proven experience with Power Platform (Power Apps, Power Automate, Power Pages), including Power Platform Application Lifecycle Management Proven experience of the Dynamics and Power Platform Familiarity with Azure Services Working with and within DevOps practices Understanding and managing enterprise size Dataverse instances Expert in tools and usage of XRM Toolbox More ❯

Senior Case Management Developer UK-based (99% hybrid working – work from anywhere in the UK) Up to £65,000 + excellent benefits 36-month Fixed-Term Contract Are you a specialist in legal tech or case management platforms looking for your next big challenge? This is a rare opportunity to join a highly regarded digital and … to work from virtually anywhere in the UK. Our client, a respected organisation leading transformation in legal services, is embarking on a major programme to implement a new SaaS Case Management System (CMS). As Senior Case Management Developer , you'll play a pivotal role in designing, developing, and delivering high-quality workflows and solutions that … in the successful adoption of the new legal tech platform Acting as a technical partner across CRM and ERP integrations ? What you'll bring: Hands-on experience with legal Case Management Systems (such as ShareDo, Peppermint, LEAP, or OpenText), ideally within regulated or legal sectors Proven experience working on CRM/ERP transformations or similar enterprise-wide systems More ❯

Senior Case Management Developer UK-based (99% hybrid working – work from anywhere in the UK) Up to £65,000 + excellent benefits 36-month Fixed-Term Contract Are you a specialist in legal tech or case management platforms looking for your next big challenge? This is a rare opportunity to join a highly regarded digital and … to work from virtually anywhere in the UK. Our client, a respected organisation leading transformation in legal services, is embarking on a major programme to implement a new SaaS Case Management System (CMS). As Senior Case Management Developer , you'll play a pivotal role in designing, developing, and delivering high-quality workflows and solutions that … in the successful adoption of the new legal tech platform Acting as a technical partner across CRM and ERP integrations ? What you'll bring: Hands-on experience with legal Case Management Systems (such as ShareDo, Peppermint, LEAP, or OpenText), ideally within regulated or legal sectors Proven experience working on CRM/ERP transformations or similar enterprise-wide systems More ❯

Senior Case Management Developer UK-based (99% hybrid working – work from anywhere in the UK) Up to £65,000 + excellent benefits 36-month Fixed-Term Contract Are you a specialist in legal tech or case management platforms looking for your next big challenge? This is a rare opportunity to join a highly regarded digital and … to work from virtually anywhere in the UK. Our client, a respected organisation leading transformation in legal services, is embarking on a major programme to implement a new SaaS Case Management System (CMS). As Senior Case Management Developer , you'll play a pivotal role in designing, developing, and delivering high-quality workflows and solutions that … in the successful adoption of the new legal tech platform Acting as a technical partner across CRM and ERP integrations ? What you'll bring: Hands-on experience with legal Case Management Systems (such as ShareDo, Peppermint, LEAP, or OpenText), ideally within regulated or legal sectors Proven experience working on CRM/ERP transformations or similar enterprise-wide systems More ❯

empower organizations to manage digital evidence, ensure compliance, and resolve disputes efficiently. We are expanding rapidly and seeking an experienced Technical Sales Representative to support our existing Lima Forensic Case Management software team in delivering innovative solutions to government agencies and corporate clients. The Location Hybrid. Based in Nuneaton, Warwickshire. The Position During a period of growth at … Forensic Access Group, we are hiring a Software Sales Representative to drive growth for LIMA Forensic Case Management Software, targeting legal, corporate, and public sector clients, ensuring client satisfaction. The role offers a competitive salary, attractive commissions, and the opportunity to shape the future of case management software solutions in the market. Key Responsibilities Sales and … Support tender and bid writing as needed. What We're Looking For 2-3 years' experience in technical support or technical sales, preferably in software or technology. Familiarity with case management software is a strong advantage. Strong consultative selling skills to understand complex client needs and deliver tailored solutions. Technical troubleshooting and problem-solving skills; quick learner of More ❯

People Relations Case Specialist Term: Until October 31st 2025 Rate: £360 per day via Umbrella, Inside IR35 Location: Birmingham (Hybrid 3 days per week) Job Responsibilities As a People Relations Case Specialist, you will operate in a reactive (individual case) and proactive manner (Subject Matter Expert looking at insights, prevention and intervention) You’ll be responsible for … providing full case management expertise on individual cases of a highly complex and high risk nature that require deep ER expert case management. You’ll also be responsible for delivering SME specialism that is insights led, identifying root cause resolutions and continuous improvement activity using data to identify trends, themes, learnings and intervention. You'll Be self … sufficient and manage a designated case load in partnership with Senior Business Leaders. Ensure wellbeing, Inclusion and safe speed of resolution is enshrined in your delivery, impact assessing the colleague experience throughout the full case journey and putting in place intervention to ensure support and mitigate risk. Provide accurate & timely advice taking into account business and commercial requirements More ❯

in a wide range of technologies and libraries used in an enterprise, such as logging and monitoring, ORM, authentication/authorisation, cloud hosting environments, systems integration, source control, package management etc. Experience of mentoring, coaching or leading other developers Experience of working with modern tools and techniques An understanding of common security issues and how to mitigate them You … technical skills during the selection process: GDD Skill 1 - Service Support GDD Skill 2 - Programming and Build GDD Skill 3 - Systems Design GDD Skill 4 - Modern Development Standards HMCTS Case Management Coding Challenge More ❯

through technology. Key Responsibilities: Support new business mobilisations and service growth Manage small-scale IT projects from requirements to delivery Collaborate with suppliers and internal teams Work across multiple case management and IT systems What We're Looking For: Experience with CRM or case management systems (admin level) Project management or business analysis background Strong … of ITIL change processes Confident managing project plans, RAID logs, and budgets Great problem-solving skills in IT support or operations Willingness to travel occasionally Desirable: ITIL or project management qualifications Experience with Mitel VOIP, Caseflow, System 1, ERS, RPA If you are interested and looking for your next role, please apply with a copy of your CV or More ❯

an ambitious journey to redefine excellence in UK residential property management. We are committed to elevating and resetting industry standards to be the most trusted and professional residential property management company. By joining us as a HR Advisor you will play a pivotal role in achieving our vision: Impactful Work: You will directly support FirstPort’s mission to elevate … you feel valued and supported every step of the way. A Future of Opportunity: Be part of a forward-thinking organisation that is shaping the future of residential property management in the UK. At the core of everything we do are our leadership principles: Collaborative: We work together, combining expertise to deliver outstanding outcomes for our customers Consistent: We … and frustration-free. Reporting into the Head of People Partnering, this role has no direct reports. Key Responsibilities: Responsible for the delivery of high-quality employee relations support and case management to teams, including coaching and guidance with disciplinary, grievance, performance management, sickness absence, exit interviews, probation, and TUPE, in line with current legislations. Through coaching and More ❯

aligned with best practices by working closely with external HR legal advisers. Maintain accurate HR records and systems, utilising internal digital platforms for documentation and reporting. Lead on performance management processes, including reviews, feedback, and coaching for managers. Champion company culture and employee engagement through effective communication and initiatives. Coach and support line managers in dealing with people-related … in a generalist HR role, ideally within a small to mid-sized business. Strong knowledge of UK employment law and HR best practice. Confident in handling employee relations and case management independently. Experience managing recruitment, onboarding, and performance processes. Detail-oriented with excellent organisational skills. Experience using HR and L&D systems. Tech or SaaS sector experience is More ❯

SLAs. What are we looking for in the successful candidate? Previous experience within a 1st and 2nd line IT service desk or similar technical role Previous experience using ITSM case management software Previous experience using remote support tools to run diagnostics and troubleshooting. Prior experience in troubleshooting and supporting the following technologies - Windows 10, Office 365 Admin Centre More ❯

Senior Case Management Developer UK-based (99% hybrid working - work from anywhere in the UK) Up to £65,000 + excellent benefits 36-month Fixed-Term Contract Are you a specialist in legal tech or case management platforms looking for your next big challenge? This is a rare opportunity to join a highly regarded digital and More ❯

commitment to employee well-being, this company is the perfect place for you to thrive and grow professionally. What You Will Do: - Act as the Product Owner for the Case Management System, managing the product backlog and prioritising features. - Facilitate workshops, interviews, and meetings to gather and analyse business requirements. - Translate complex legal processes into actionable technical specifications. … stakeholders, and IT to document and improve processes. - Work closely with development teams and third-party vendors to deliver solutions aligned with business needs. - Drive the enhancement of the Case Management System to improve operational efficiency. What You Will Bring: - Proven experience as a Business Analyst, ideally within professional services, legal, compliance, or regulatory environments. - Strong analytical and … problem-solving skills, with the ability to think critically. - Excellent communication and stakeholder management abilities, bridging the gap between technical teams and legal professionals. - Proficiency in process modelling, requirement documentation, and business analysis tools. - A proactive attitude with the ability to manage multiple priorities effectively. By joining this company, you will contribute to their goal of enhancing operational excellence More ❯

financial services, financial investigations, fraud teams, law enforcement within public sector, private sector, policing, or regulatory agencies First-hand experience using or owning software tools, ideally designed for investigation, case management, or intelligence analysis Knowledge of Agile methodology Confident communicator with experience engaging external audiences or presenting at events/conferences Commercial awareness, with the ability to translate More ❯

s. What are we looking for in the successful candidate? Previous experience within a 1st and 2nd line IT service desk or similar technical role Previous experience using ITSM case management software Previous experience using remote support tools to run diagnostics and troubleshooting. Prior experience in troubleshooting and supporting the following technologies - Windows 10, Office 365 Admin Centre More ❯

managers dealing with queries on a variety of issues across the UK and Ireland. This role would suit an individual who already has experience advising on disciplinary, grievances, absence management and other complex workplace issues who is looking to further their career within the specialty of employee relations. This role is a full time and permanent role based in … South Birmingham and working in a hybrid manner. Duties will include; Proactive case management of various types of case including but not limited to long-term sickness, disciplinary, grievance, client removal, redundancy, capability and OH referrals by providing accurate and timely advice to managers within the business considering both commercial and litigation risks. Take necessary steps to … resolve cases promptly and drive achievement of critical SLAs whilst managing and maintaining HR systems by recording all ER cases in a case management system. Highlight high risk cases, trends and management capability issues as appropriate. Support managers with letter drafting including the formation of allegations and outcome letters. Review and advise on case evidence/ More ❯

high quality and high acuity services throughout the UK. The majority of our services are commissioned by Integrated Care Boards (ICB's - formerly known as Clinical Commissioning Groups) and Case Management Organisations. Our success has been built on our commitment to delivering outstanding, honest, and affordable services to individuals and to their funders. Our senior management team … has been instrumental in the Group's success. With one of the most entrepreneurial and dedicated management teams in the healthcare sector, we continue to set the bar in providing the finest acuity care around the UK Vacancy Location First Floor Suite Shire Hall Nottingham, NG1 1HN Wage Frequency Custom Number of Vacancies 1 Vacancy Reference Number Key Dates More ❯

of service users allocated to agency placements and promote successful completions. Maintain all service users' records in accordance with organisational requirements ensuring that all information is updated onto the case management system in a timely and accurate manner. Community Payback Essential experience Effective inter-personal skills with the ability to supervise people constructively while maintaining authority Evidence of More ❯