1 to 25 of 63 Permanent Customer Engagement Jobs in the Midlands

Customer Success Manager Role Overview The Customer Success Manager will be responsible for the management and execution of customer engagement strategies within our client's organisations. The role focuses on enhancing customer satisfaction and retention, and the individual will report to the Head of Customer Success. Key Responsibilities Manage the daily operations of the customer success team. Ensure timely completion of customer onboarding processes, meeting set quality standards. Work closely with cross-functional teams to implement customer feedback strategies and improve service delivery. Track and report on customer satisfaction metrics ...

Customer Success Manager (SaaS) Birmingham (hybrid – 1–2 days per week in the office, rest remote) Circa £35,000 base (depending on experience) + commission Private medical, life assurance, pension, electric car and cycle schemes, 25 days’ holiday + bank holidays!! Our client is an ambitious, rapidly growing financial … customers include large corporates and some of the UK’s biggest public sector organisations. They’re looking for a proactive, commercially-minded and experienced Customer Success Manager who can own the customer journey from onboarding right through to renewal and expansion . Their culture is built around people ...

throughout the process. Your skills Proven track record of managing multiple concurrent ERP implementation projects; Strong written and verbal communication across all levels of customer engagement; Team Player with a can-do attitude willing to take on challenges to get the job done; Good commercial acumen understanding … balance between profitable customer engagement and the need to deliver customer value ...

will be accountable for all Services delivered to our Contractual and Professional Services customers. You will provide leadership and management of the virtual customer team, ensuring Services, Sales and Delivery are aligned and focussed on the right customer outcomes, under a joined-up Account Plan. You will cultivate … convert these into opportunities for Computacenter. Where the Role Fits: Youll be a primary member of the Leadership Team for your customer(s) together with the Sales team, including Group Managed Services, Group Professional Services and Group Technology Sourcing as required; Youll be Computacenters leading services presence ...

Lynx are looking for an experienced Customer Success Specialist to lead post-sale customer engagement and help drive long-term client satisfaction and growth. This role combines relationship management, data analysis, reporting, and cross-team collaboration. Key Responsibilities: Serve as the main point of contact … customers Build strong relationships and understand customer goals Proactively identify growth opportunities and potential risks Collaborate with sales, operations, and technical teams Analyse customer health metrics and prepare performance reports Lead customer meetings and training sessions Support and mentor junior team members Collect and share customer ...

that position GTT as a Global Managed Solutions partner, to meet current and future business outcomes. Additionally, the role will require internal senior stakeholder engagement and management. Partner eco-system development and management, and virtual team leadership. The successful candidate will be fully accountable for the overall engagement … Scope/Supervision: As part of daily activities, you will be required to maintain regular contact with a variety of internal teams including Customer Success, Sales Operations, Product, Solutions Consulting & Service Delivery Teams. Duties and Responsibilities: Targets new customers, initiate contact and develop trusted partner relationships that develop tangible ...

chaotic world into the simplicity of a beautiful solution. About the role Our New Business Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Account Executives are an elite group of salespeople with strengths that cover the duration … from prospecting to acquisition and activation. They own their market segments with a solution-oriented approach and use their know-how to grow our customer base at lightning speed We're looking for an Account Executive to provide an absolutely excellent experience for our customers. Someone who can effectively ...

chaotic world into the simplicity of a beautiful solution. About the role Our New Business Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Account Executives are an elite group of salespeople with strengths that cover the duration … from prospecting to acquisition and activation. They own their market segments with a solution-oriented approach and use their know-how to grow our customer base at lightning speed We're looking for an Account Executive to provide an absolutely excellent experience for our customers. Someone who can effectively ...

chaotic world into the simplicity of a beautiful solution. About the role Our New Business Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Account Executives are an elite group of salespeople with strengths that cover the duration … from prospecting to acquisition and activation. They own their market segments with a solution-oriented approach and use their know-how to grow our customer base at lightning speed We're looking for an Account Executive to provide an absolutely excellent experience for our customers. Someone who can effectively ...

chaotic world into the simplicity of a beautiful solution. About the role Our New Business Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Account Executives are an elite group of salespeople with strengths that cover the duration … from prospecting to acquisition and activation. They own their market segments with a solution-oriented approach and use their know-how to grow our customer base at lightning speed We're looking for an Account Executive to provide an absolutely excellent experience for our customers. Someone who can effectively ...

chaotic world into the simplicity of a beautiful solution. About the role Our New Business Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Account Executives are an elite group of salespeople with strengths that cover the duration … from prospecting to acquisition and activation. They own their market segments with a solution-oriented approach and use their know-how to grow our customer base at lightning speed We're looking for an Account Executive to provide an absolutely excellent experience for our customers. Someone who can effectively ...

chaotic world into the simplicity of a beautiful solution. About the role Our New Business Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Account Executives are an elite group of salespeople with strengths that cover the duration … from prospecting to acquisition and activation. They own their market segments with a solution-oriented approach and use their know-how to grow our customer base at lightning speed We're looking for an Account Executive to provide an absolutely excellent experience for our customers. Someone who can effectively ...

chaotic world into the simplicity of a beautiful solution. About the role Our New Business Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Account Executives are an elite group of salespeople with strengths that cover the duration … from prospecting to acquisition and activation. They own their market segments with a solution-oriented approach and use their know-how to grow our customer base at lightning speed We're looking for an Account Executive to provide an absolutely excellent experience for our customers. Someone who can effectively ...

chaotic world into the simplicity of a beautiful solution. About the role Our New Business Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Account Executives are an elite group of salespeople with strengths that cover the duration … from prospecting to acquisition and activation. They own their market segments with a solution-oriented approach and use their know-how to grow our customer base at lightning speed We're looking for an Account Executive to provide an absolutely excellent experience for our customers. Someone who can effectively ...

chaotic world into the simplicity of a beautiful solution. About the role Our New Business Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Account Executives are an elite group of salespeople with strengths that cover the duration … from prospecting to acquisition and activation. They own their market segments with a solution-oriented approach and use their know-how to grow our customer base at lightning speed We're looking for an Account Executive to provide an absolutely excellent experience for our customers. Someone who can effectively ...

chaotic world into the simplicity of a beautiful solution. About the role Our New Business Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Account Executives are an elite group of salespeople with strengths that cover the duration … from prospecting to acquisition and activation. They own their market segments with a solution-oriented approach and use their know-how to grow our customer base at lightning speed We're looking for an Account Executive to provide an absolutely excellent experience for our customers. Someone who can effectively ...

chaotic world into the simplicity of a beautiful solution. About the role Our New Business Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Account Executives are an elite group of salespeople with strengths that cover the duration … from prospecting to acquisition and activation. They own their market segments with a solution-oriented approach and use their know-how to grow our customer base at lightning speed We're looking for an Account Executive to provide an absolutely excellent experience for our customers. Someone who can effectively ...

chaotic world into the simplicity of a beautiful solution. About the role Our New Business Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Account Executives are an elite group of salespeople with strengths that cover the duration … from prospecting to acquisition and activation. They own their market segments with a solution-oriented approach and use their know-how to grow our customer base at lightning speed We're looking for an Account Executive to provide an absolutely excellent experience for our customers. Someone who can effectively ...

sales channel, collaborating with sales and practice leadership to plan territory and account growth strategies, while continuously validating partner and SoftServe needs Developing partner engagement activities focused on sales alignment and customer engagement Proactively identifying and manage potential channel conflicts, developing contingency plans, and escalating issues … SoftServe Executive Leadership when necessary Traveling up to 30% for strategic alliance meetings, field engagement, and other partnering opportunities. YOU ARE a skilled professional with 7+ years combined experience in partner sales, technology sales, business development, or consulting/professional services Big four consulting (or similar) experience a plus ...

sales channel, collaborating with sales and practice leadership to plan territory and account growth strategies, while continuously validating partner and SoftServe needs Developing partner engagement activities focused on sales alignment and customer engagement Proactively identifying and manage potential channel conflicts, developing contingency plans, and escalating issues … SoftServe Executive Leadership when necessary Traveling up to 30% for strategic alliance meetings, field engagement, and other partnering opportunities. YOU ARE a skilled professional with 7+ years combined experience in partner sales, technology sales, business development, or consulting/professional services Big four consulting (or similar) experience a plus ...

sales channel, collaborating with sales and practice leadership to plan territory and account growth strategies, while continuously validating partner and SoftServe needs Developing partner engagement activities focused on sales alignment and customer engagement Proactively identifying and manage potential channel conflicts, developing contingency plans, and escalating issues … SoftServe Executive Leadership when necessary Traveling up to 30% for strategic alliance meetings, field engagement, and other partnering opportunities. YOU ARE a skilled professional with 7+ years combined experience in partner sales, technology sales, business development, or consulting/professional services Big four consulting (or similar) experience a plus ...

sales channel, collaborating with sales and practice leadership to plan territory and account growth strategies, while continuously validating partner and SoftServe needs Developing partner engagement activities focused on sales alignment and customer engagement Proactively identifying and manage potential channel conflicts, developing contingency plans, and escalating issues … SoftServe Executive Leadership when necessary Traveling up to 30% for strategic alliance meetings, field engagement, and other partnering opportunities. YOU ARE a skilled professional with 7+ years combined experience in partner sales, technology sales, business development, or consulting/professional services Big four consulting (or similar) experience a plus ...

sales channel, collaborating with sales and practice leadership to plan territory and account growth strategies, while continuously validating partner and SoftServe needs Developing partner engagement activities focused on sales alignment and customer engagement Proactively identifying and manage potential channel conflicts, developing contingency plans, and escalating issues … SoftServe Executive Leadership when necessary Traveling up to 30% for strategic alliance meetings, field engagement, and other partnering opportunities. YOU ARE a skilled professional with 7+ years combined experience in partner sales, technology sales, business development, or consulting/professional services Big four consulting (or similar) experience a plus ...

sales channel, collaborating with sales and practice leadership to plan territory and account growth strategies, while continuously validating partner and SoftServe needs Developing partner engagement activities focused on sales alignment and customer engagement Proactively identifying and manage potential channel conflicts, developing contingency plans, and escalating issues … SoftServe Executive Leadership when necessary Traveling up to 30% for strategic alliance meetings, field engagement, and other partnering opportunities. YOU ARE a skilled professional with 7+ years combined experience in partner sales, technology sales, business development, or consulting/professional services Big four consulting (or similar) experience a plus ...

deals and onboarding new customers Develop and execute strategic sales plans to acquire new customers Conduct in-depth discovery sessions using MEDDPICC to uncover customer needs and pain points Present tailored solutions that align with customer requirements and demonstrate strong ROI Collaborate with internal teams, including marketing … presales, to drive customer engagement Maintain accurate sales pipeline and forecasting in Salesforce CRM Stay up to date with industry trends and competitor activity to refine sales strategies What we are looking for: Evidenced experience in B2B sales, ideally selling SaaS or logistics/transport technology solutions ...