Customer Engagement Jobs in the Midlands

Customer Engagement
England > Midlands

The table below provides summary statistics for permanent job vacancies advertised in the Midlands requiring Customer Engagement skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Engagement over the 6 months leading up to 28 May 2025, comparing them to the same period in the previous two years.

6 months to
28 May 2025
Same period 2024 Same period 2023
Rank 211 262 266
Rank change year-on-year +51 +4 +12
Permanent jobs citing Customer Engagement 51 60 49
As % of all permanent jobs advertised in the Midlands 0.75% 0.48% 0.55%
As % of the Processes & Methodologies category 0.82% 0.59% 0.57%
Number of salaries quoted 31 22 14
10th Percentile £30,000 £32,500 £36,250
25th Percentile £37,500 £45,625 £42,188
Median annual salary (50th Percentile) £47,500 £57,500 £67,500
Median % change year-on-year -17.39% -14.81% +28.57%
75th Percentile £57,500 £77,500 £76,250
90th Percentile £75,000 £81,125 £82,250
England median annual salary £57,500 £57,500 £67,500
% change year-on-year - -14.81% +12.50%

All Process and Methodology Skills
Midlands

Customer Engagement falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the Midlands.

Permanent vacancies with a requirement for process or methodology skills 6,225 10,156 8,630
As % of all permanent jobs advertised in the Midlands 91.57% 80.56% 96.53%
Number of salaries quoted 2,443 7,358 4,443
10th Percentile £26,974 £26,250 £29,750
25th Percentile £32,500 £35,000 £38,276
Median annual salary (50th Percentile) £48,000 £47,500 £52,500
Median % change year-on-year +1.05% -9.52% +5.00%
75th Percentile £63,750 £62,200 £67,500
90th Percentile £75,000 £75,000 £77,500
England median annual salary £57,500 £55,000 £62,500
% change year-on-year +4.55% -12.00% +4.17%

Customer Engagement
Job Vacancy Trend in the Midlands

Job postings citing Customer Engagement as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for Customer Engagement in the Midlands

Customer Engagement
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing Customer Engagement in the Midlands.

Salary trend for Customer Engagement in the Midlands

Customer Engagement
Salary Histogram in the Midlands

Salary distribution for jobs citing Customer Engagement in the Midlands over the 6 months to 28 May 2025.

Salary histogram for Customer Engagement in the Midlands

Customer Engagement
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the Midlands region over the 6 months to 28 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +56 32 £46,250 -19.57% 255
East Midlands +38 19 £55,000 +15.79% 214
Customer Engagement
England

Customer Engagement
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (5.88%) CMS
Applications
1 2 (3.92%) Microsoft Excel
2 1 (1.96%) MS Visio
2 1 (1.96%) Spreadsheet
2 1 (1.96%) Trello
Business Applications
1 4 (7.84%) Dynamics CRM
2 3 (5.88%) Shopify
3 1 (1.96%) SAP ERP
Cloud Services
1 18 (35.29%) Dynamics 365
2 7 (13.73%) Google Analytics
3 5 (9.80%) Azure
3 5 (9.80%) Power Platform
4 4 (7.84%) Google Ads
4 4 (7.84%) SaaS
5 3 (5.88%) Facebook Ads
6 1 (1.96%) AWS
6 1 (1.96%) Azure DevOps
6 1 (1.96%) Azure Logic Apps
6 1 (1.96%) Azure Service Bus
6 1 (1.96%) Lucidchart
6 1 (1.96%) PaaS
6 1 (1.96%) Power Automate
6 1 (1.96%) PowerApps
Communications & Networking
1 4 (7.84%) SMS
Database & Business Intelligence
1 5 (9.80%) SQL Server Integration Services
2 2 (3.92%) Power BI
2 2 (3.92%) SQL Server
3 1 (1.96%) Tableau
Development Applications
1 5 (9.80%) JIRA
2 2 (3.92%) Selenium
2 2 (3.92%) SQL Server Management Studio (SSMS)
2 2 (3.92%) Visual Studio
General
1 25 (49.02%) Social Skills
2 13 (25.49%) Marketing
3 12 (23.53%) Analytical Skills
4 9 (17.65%) Finance
5 6 (11.76%) Presentation Skills
6 5 (9.80%) Law
7 3 (5.88%) Advertising
7 3 (5.88%) Brand Awareness
7 3 (5.88%) Dutch Language
7 3 (5.88%) French Language
7 3 (5.88%) Organisational Skills
7 3 (5.88%) Retail
8 2 (3.92%) Public Sector
9 1 (1.96%) Documentation Skills
Job Titles
1 11 (21.57%) Engineering Manager
2 9 (17.65%) Senior
3 7 (13.73%) Analyst
4 4 (7.84%) Senior Analyst
4 4 (7.84%) Senior Test Analyst
4 4 (7.84%) Test Analyst
5 3 (5.88%) Architect
5 3 (5.88%) E-Commerce Manager
5 3 (5.88%) Marketing Executive
5 3 (5.88%) Web Manager
6 2 (3.92%) Consultant
6 2 (3.92%) Developer
6 2 (3.92%) Dynamics 365 Analyst
6 2 (3.92%) Dynamics 365 Architect
6 2 (3.92%) Dynamics 365 Solution Architect
6 2 (3.92%) PPC Specialist
6 2 (3.92%) Product Manager
6 2 (3.92%) Senior Developer
6 2 (3.92%) Senior Dynamics 365 Developer
6 2 (3.92%) Solutions Architect
Libraries, Frameworks & Software Standards
1 4 (7.84%) .NET
2 3 (5.88%) CSS
2 3 (5.88%) HTML
3 2 (3.92%) Playwright
4 1 (1.96%) .NET Framework
Miscellaneous
1 5 (9.80%) Self-Motivation
2 4 (7.84%) Analytical Mindset
3 1 (1.96%) Data Centre
3 1 (1.96%) Onboarding
Processes & Methodologies
1 12 (23.53%) Problem-Solving
2 11 (21.57%) Digital Marketing
2 11 (21.57%) Model-Based Systems Engineering
2 11 (21.57%) Project Management
2 11 (21.57%) Systems Engineering
3 10 (19.61%) Pay per click
4 9 (17.65%) Analytics
4 9 (17.65%) CRM
5 8 (15.69%) Agile
5 8 (15.69%) Continuous Improvement
5 8 (15.69%) Marketing Strategy
6 7 (13.73%) B2B
6 7 (13.73%) DevOps
6 7 (13.73%) Lead Generation
7 6 (11.76%) Actionable Insight
7 6 (11.76%) Business Development
7 6 (11.76%) E-Commerce
7 6 (11.76%) SEO
8 5 (9.80%) Decision-Making
8 5 (9.80%) Value Proposition
Programming Languages
1 8 (15.69%) C#
2 5 (9.80%) SQL
3 4 (7.84%) JavaScript
4 2 (3.92%) C
4 2 (3.92%) X++
5 1 (1.96%) Python
Qualifications
1 15 (29.41%) Degree
2 12 (23.53%) BPSS Clearance
3 11 (21.57%) Chartered Engineer
3 11 (21.57%) Master's Degree
4 4 (7.84%) ISTQB
4 4 (7.84%) ISTQB Foundation Certification
5 1 (1.96%) AWS Certification
5 1 (1.96%) AWS Certified Cloud Practitioner
5 1 (1.96%) Azure Certification
5 1 (1.96%) Computer Science Degree
5 1 (1.96%) HND
5 1 (1.96%) Microsoft Certification
5 1 (1.96%) Numerate Degree
5 1 (1.96%) PMI Certification
5 1 (1.96%) PMP
5 1 (1.96%) SC Cleared
5 1 (1.96%) Security Cleared
Quality Assurance & Compliance
1 3 (5.88%) Actionable Recommendations
1 3 (5.88%) QA
2 1 (1.96%) ISO 9001
2 1 (1.96%) ISO/IEC 27001
2 1 (1.96%) PMO
Vendors
1 16 (31.37%) Microsoft
2 7 (13.73%) Google
3 4 (7.84%) Dell
4 3 (5.88%) Facebook
5 2 (3.92%) Salesforce
6 1 (1.96%) SAP