1 to 25 of 32 Permanent Customer Requirements Jobs in the Midlands

PURPOSE OF ROLE: Build and maintain strong customer relationships that drive adoption, retention, and long-term success. Ensure customers achieve their desired business outcomes through the company’s software solutions and services. Act as a trusted advisor to customers, promoting satisfaction, growth, and advocacy. Serve as the customer’s voice within the organization, ensuring feedback informs solutions and service improvements. OBJECTIVES OF ROLE: Retention – Strengthen customer loyalty by proactively managing relationships and resolving issues before they escalate. Satisfaction – Drive high customer satisfaction through regular check-ins, feedback loops, and timely support. Adoption – Ensure customers gain ...

confidential chat, reach out to - or apply today! What will the role involve? Ensuring optimal routing of vehicles using transport planning systems to meet customer requirements, maintain legal compliance, and achieve organisational KPIs A fast-paced Transport Planning role - planning national routes, including trunking and final mile deliveries … Working closely with the warehouse, transport, and customer service teams to ensure smooth operations Planning inter-depot movements, collections, and customer orders Accurately updating transport systems in real time as changes occur Answering internal enquiries regarding route capacity to ensure customer requirements ...

HVAC Applications Engineer, your duties will include (but are not limited to): • Designing equipment and engineering solutions using AHU selection software based on customer requirements and project specifications • Selecting suitable components ensuring technical compatibility, cost-effectiveness, and availability • Producing accurate estimates, quotations, and detailed specifications • Processing projects … technical support in a manufacturing or project-based environment • Basic understanding of AHU products and associated services • Ability to interpret engineering drawings, specifications, and customer requirements • Proficiency in Microsoft Office • Experience with engineering software, ideally M1 ERP • Ability to manage and prioritise multiple tasks to meet tight deadlines ...

Manufacturing & Life Sciences Location: Markham Vale, Derbyshire Department: Installation Reports To: Business Line Manager Role Purpose The Sales Application Engineer supports sales growth and customer satisfaction by combining technical expertise, solution design, and customer-facing engagement. The role ensures that customer requirements are translated into effective … delivery accuracy. Project delivery support for medium- and long-term installations. Roles and Responsibilities Create technical proposals and provide application-specific advice. Communicate customer needs and market trends to product development teams. Explain complex product features and demonstrate how they address customer challenges. Conduct technical demonstrations, proofs ...

Technical department providing technical advice to external Engineers You will use your skills to interpret and explain technical information and instructions. You will understand customer requirements and show a good technical aptitude combined with the ability to give advice by telephone with clarity and diplomacy. You will … confident giving technical advice and will give our customer world class customer service. You will be target driven and your performance will be measured on achieving KPIs. Requirements GCSE Grade 4 or above or an equivalent qualification in English is essential for all applicants. You have ...

engineer who enjoys solving problems but wants to get closer to the customer and the bigger picture? This is an opportunity to step into a field-based applications role where you will combine hands-on automotive systems knowledge with real project delivery. You will be working directly with OEMs … impact. The hiring manager is open to engineers with experience in tools such as dSPACE or Vector who want to move into a more customer-facing, project-led role. What You Will Do: Coordinate customer projects, managing timelines, deliverables and communication between internal teams and external stakeholders Support ...

voltage and electric vehicles as well as providing complimentary technologies such as power management systems, switch panels and bespoke electronics systems working to customer specifications. Due to the continued success of the business both in established and new market places, we are looking to recruit a Quality Test & Inspection … internal schedule of work providing: Visual and dimensional inspection of all product manufactured at preliminary and final stages, recording results in accordance with customer and/or HCI-S requirements Interact with other internal departments to ensure customer requirements are met Oversee day by day operation ...

4.0 goals with leading products and services, provided in an open multi-vendor platform. ABOUT THE ROLE As part of the Operations team, this Customer Engineer role will be responsible to provide assistance to our customers. You will diagnose and troubleshoot software problems and help our customers to install … accounting, etc-). Collaboration & Communication Proactively collaborate with team members to resolve technical issues, gather product feedback, and maintain productive internal and external customer relationships. Customisation & Development Research, specify, develop, and maintain small product customisations and associated updates. Define and document solution requirements and customisations in alignment with ...

engineering solutions across SCADA, BMS, SISS ( Panorama or Iconics, WINCC or MEIDS ideally) , and mobile systems. Produce designs, drawings, and technical documentation to meet customer requirements. Collaborate with stakeholders and maintain strong client relationships. Ensure compliance with QHSE, CDM, and relevant rail standards. Review technical specifications and provide support ...

Purpose This role sits at the heart of our technical function. The job holder plays a critical role in supporting partners throughout the entire customer journey — from pre-sales solution design to post-sales delivery — ensuring high-quality, reliable technical outcomes every step of the way. Beyond external support … effort to maximize the design, specification and utilisation of Hikvision products and solutions. Proactively scope the technical solution required to address the customer requirements, to assess the customers’ met and unmet needs, and recommend appropriate solutions that optimize value for both the customer and Hikvision. Identify ...

provides technical expertise to the sales team, external partners and potential customers during the sales process. They bridge the gap between technical capabilities and customer needs, helping to qualify leads, demonstrate solutions, and address technical inquiries. Key Responsibilities: • Technical Expertise: Providing in-depth knowledge of products or services, understanding … customer requirements, and tailoring solutions to meet those needs. • Sales Support: Assisting the sales team or external partners with technical presentations, product demonstrations, and responses to technical questions. • Solution Design: Working with customers to design solutions that address their specific needs and demonstrate the value of the proposed ...

closely with Electrical, Mechanical and Systems Engineers to deliver robust, safe and cost-effective solutions used by global customers. Key Responsibilities Translate system and customer requirements into software specifications and acceptance criteria Design embedded software architecture and interfaces for ARM-based controllers (STM32) Develop embedded firmware ...

Safety standards across the workshop. Collaborate with Engineering to integrate design updates and continuous improvements. Champion quality, ensuring all products meet stringent company and customer requirements. Lead, mentor, and develop your team-promoting a culture of safety, accountability, and professional growth. About You Degree or HND in Mechanical, Electrical ...

manufacturer of machine tools. The successful Applications Engineer/Technical Support Engineer/Installation Engineer will be responsible for providing technical support, including, installations, customer training and maintenance, assisting with product selection, preparing quotations, and ensuring customers receive the best engineering solutions for their machine tools across … Ireland. This is a remote role with regular travel to customer sites. The Applications Engineer/Technical Support Engineer/Installation Engineer will ideally have experience in engineering applications, technical support, or sales within machine tools, cutting tools and CNC machines. Package £35,000 - £40,000 depending on experience ...

circa 30% travel About the Role A leading technology business is seeking a Field Application Engineer to work closely with customers, understand their technical requirements, and translate these into clear engineering specifications. You will act as the main technical contact throughout the full project lifecycle, ensuring solutions are correctly … applied, integrated, and supported. Key Responsibilities - Engage with customers to understand technical and operational needs. - Translate customer requirements into detailed technical documentation. - Provide full lifecycle support from concept through integration, testing, deployment, and post‐delivery. - Assess and advise on the application of products to meet customer challenges. ...

circa 30% travel About the Role A leading technology business is seeking a Field Application Engineer to work closely with customers, understand their technical requirements, and translate these into clear engineering specifications. You will act as the main technical contact throughout the full project lifecycle, ensuring solutions are correctly … applied, integrated, and supported. Key Responsibilities - Engage with customers to understand technical and operational needs. - Translate customer requirements into detailed technical documentation. - Provide full lifecycle support from concept through integration, testing, deployment, and post‐delivery. - Assess and advise on the application of products to meet customer challenges. ...

circa 30% travel About the Role A leading technology business is seeking a Field Application Engineer to work closely with customers, understand their technical requirements, and translate these into clear engineering specifications. You will act as the main technical contact throughout the full project lifecycle, ensuring solutions are correctly … applied, integrated, and supported. Key Responsibilities - Engage with customers to understand technical and operational needs. - Translate customer requirements into detailed technical documentation. - Provide full lifecycle support from concept through integration, testing, deployment, and post‐delivery. - Assess and advise on the application of products to meet customer challenges. ...

circa 30% travel About the Role A leading technology business is seeking a Field Application Engineer to work closely with customers, understand their technical requirements, and translate these into clear engineering specifications. You will act as the main technical contact throughout the full project lifecycle, ensuring solutions are correctly … applied, integrated, and supported. Key Responsibilities - Engage with customers to understand technical and operational needs. - Translate customer requirements into detailed technical documentation. - Provide full lifecycle support from concept through integration, testing, deployment, and post‐delivery. - Assess and advise on the application of products to meet customer challenges. ...

circa 30% travel About the Role A leading technology business is seeking a Field Application Engineer to work closely with customers, understand their technical requirements, and translate these into clear engineering specifications. You will act as the main technical contact throughout the full project lifecycle, ensuring solutions are correctly … applied, integrated, and supported. Key Responsibilities - Engage with customers to understand technical and operational needs. - Translate customer requirements into detailed technical documentation. - Provide full lifecycle support from concept through integration, testing, deployment, and post‐delivery. - Assess and advise on the application of products to meet customer challenges. ...

circa 30% travel About the Role A leading technology business is seeking a Field Application Engineer to work closely with customers, understand their technical requirements, and translate these into clear engineering specifications. You will act as the main technical contact throughout the full project lifecycle, ensuring solutions are correctly … applied, integrated, and supported. Key Responsibilities - Engage with customers to understand technical and operational needs. - Translate customer requirements into detailed technical documentation. - Provide full lifecycle support from concept through integration, testing, deployment, and post‐delivery. - Assess and advise on the application of products to meet customer challenges. ...

quality assurance and continuous improvement, ensuring efficient, robust, and scalable manufacturing operations. Key Responsibilities Production Planning & Coordination - Create and manage production schedules to meet customer demand and delivery targets - Monitor production progress and resolve delays, constraints, and bottlenecks - Maintain accurate ERP/MRP system data including routes, lead times … reduction techniques - Support Design for Manufacture (DFM) and process optimisation initiatives Quality Systems & Improvement - Support and maintain quality systems in line with internal and customer requirements - Ensure processes are controlled, documented, and fully auditable - Contribute to root cause analysis and implement corrective/preventive actions (CAPA) - Track ...

mechanical and systems engineering teams to deliver robust, safety-critical and cost-effective embedded software solutions for global customers. Key Responsibilities Translate system and customer requirements into detailed software specifications and acceptance criteria Design and develop embedded software architecture for ARM-based microcontrollers (STM32) Develop, test and integrate ...

ideally within a consultancy environment and are looking for a career move working for a cutting-edge cyber security software services company. Any MOD customer-facing experience an advantage. About the role The role delivers complex software solutions to UK and international customers, ensuring successful post-sales implementation … client satisfaction. It involves collaborating with project and account teams, contributing to high-quality service delivery, and supporting secure, customer-focused outcomes, with a hybrid working model and approximately 20% travel. Opportunities like this do not come up very often and this could really be a landmark moment ...

complex, enterprise-grade security solutions in some of the most demanding environments in the world. Approx 20% of the time will be travelling to customer-sites. Why this role stands out High-profile customers and mission-critical projects Real investment in training, development, and career progression Hybrid working … strong benefits package A company that rewards ambition and technical excellence What youll be doing Capturing customer requirements and designing robust technical solutions Installing, configuring software security solutions, and delivering training on enterprise software platforms. Leading acceptance testing, commissioning, and go-live support Developing into a subject matter ...

Company Description Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive … Friday, 40 hour week. Key Duties of a Solutions Development Manager: Communicate directly with customers during all stages of the tender process. Analyse customer requirements including tender documents and data. Assess business development opportunities in the context of Great Bears existing operations and provide executive summaries. Make recommendations ...